Lead Systems Operations Engineer, Wells Fargo

Wells Fargo

Location:
United States, Chandler ▼
Charlotte
Irving
Minneapolis

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Wells Fargo is seeking a Lead Systems Operations Engineer to support the Fraud Platform team, part of Fraud and Claims Management for Technology for the Chief Operating Office (TCOO). This role will support Fraud AI/ML platform for layered vendor production installation, support and delivery, cloud transformation, and production support of critical applications.

Job Responsibility:

Lead or participate in high level technical concepts spanning technology and business
Develop specifications for complex infrastructure systems, design and test solutions
Drive solutions to Automate tasks
Review and analyze solutions for cloud security, OCP, Kubernetes
Design complex system upgrades
Resolve troublesome trends as they develop
Develop a long term plan designed to resolve problems and prevent them from recurring
Direct the daily risk and control flow of operations, focusing on policies, procedures and work standards to ensure success
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Analyze performance statistics and determine hardware and communication tools needed to support projected transaction volumes, response time and system availability targets
Assure quality, security and compliance requirements are met for supported area and oversee updating and testing of the business continuation plan
Assign project tasks and provide direction and guidance to less experienced staff

Requirements:

5+ years of Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
5+ years of Cloud experience
5+ years of Perl or Shell experience
5+ Years of Tomcat and Apache Administration experience
5+ Years of Agile experience
5+ Years of Unix Administration experience

Nice to have:

Knowledge and understanding of technology middleware: performance tuning and analyze bottlenecks
Knowledge and understanding of technology monitoring: applications to ensure 24x7 uptime
Knowledge and understanding of technology production support: highly available critical application
Knowledge and understanding of technology support: logically analyzing, diagnosing, and solving technology problems (network, application, or field hardware)
Knowledge and understanding of technology server: file encryption technology, encryption key management and information security policies
Deep understanding of java applications including how to read a thread dump and use of java flight recorder
Ability to quickly script for new alarms and execute according to company approved alerting tools

What we offer:

Equal opportunity employer
Accommodation for applicants with disabilities available upon request
Drug free workplace

Additional Information:

Job Posted:
August 21, 2025

Expiration:
September 01, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Lead Systems Operations Engineer