Lead Systems Operations Engineer, Wells Fargo

Wells Fargo

Location:
India, Bengaluru

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Wells Fargo is seeking a Lead Systems Operations Engineer. The role involves leading broad-impact initiatives, working on large-scale planning for computer systems and network infrastructure, troubleshooting escalated technical challenges, and collaborating with technical teams to resolve issues. Candidates must have a background in systems engineering and application support, strong analytical skills, knowledge of ITIL processes and scripting, and fluency in English. Flexibility to work rotational shifts and experience in relevant technical tools is essential.

Job Responsibility:

Lead complex, broad-impact initiatives including provision of high-level systems consultation for the technology teams
work as key participant in large-scale planning of computer systems and network infrastructure for Systems Operations functional area
review and analyze complex technical challenges, as well as escalated support issues related to core business solutions
make decisions on technical changes and enhancements
consult with engineering team on change design requiring solid understanding of technical process controls or standards
collaborate and consult with technical peers, colleagues, and mid to more experienced-level managers to resolve systems support issues and achieve goals
take the lead for the issues and drive them to closure.

Requirements:

5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
university degree in CSE or equivalent
application support experience of more than 5 years
knowledge and experience in ITIL processes, Unix, scripting, SQL
strong analytical skills
fluency in English
flexible to work in shifts (APAC & UK) on rotational basis
demonstrated experience in identifying critical issues and troubleshooting
experience in supporting Apache or Weblogic Server or any similar application servers
knowledge of IBM MQ Series, Tomcat
experience in job scheduling tools like Autosys, Control M, IBM Workload scheduler
knowledge of monitoring tools like ITRS Geneos, AppDynamics, Splunk
expertise in automation using any scripting (Shell/Perl/Python)
strong knowledge of relational databases (Oracle/My SQL) & SQL queries
effective interpersonal, oral, and written communication skills
ability to influence various partners and technology teams for quick restoration and ensure application availability.

Nice to have:

strong banking domain knowledge
experience in automation using any scripting
knowledge of monitoring tools like ITRS Geneos, AppDynamics, Splunk
knowledge of IBM MQ Series, Tomcat
expertise in ITIL processes (Change, Incident, and Problem Management) for application support.

Additional Information:

Job Posted:
September 18, 2025

Expiration:
September 24, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Lead Systems Operations Engineer