Lead Systems Operations Engineer, Wells Fargo

Wells Fargo

Location:
United States, Charlotte ▼
Iselin

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

119000.00 - 224000.00 USD / Year

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Job Description:

Wells Fargo is seeking a senior-level technical candidate to support production systems, with a strong emphasis on Site Reliability Engineering (SRE) principles, incident and problem management, change/release processes, and observability maturity. The role requires deep collaboration with development and business teams to understand application functionality and drive operational excellence.

Job Responsibility:

Lead complex, high-impact initiatives including systems consultation and SRE strategy implementation
Drive observability improvements by identifying gaps in monitoring, logging, and tracing across platforms
Collaborate with engineering teams to define SLIs, SLOs, and error budgets
Automate operational tasks and incident response workflows using modern programming languages (e.g., Python, Go, Bash)
Design and implement scalable, resilient systems using infrastructure-as-code and CI/CD pipelines
Conduct root cause analyses and postmortems to improve system reliability
Consult on technical changes and enhancements with a focus on performance, scalability, and fault tolerance
Partner with architects and engineers to align with enterprise strategies and ensure secure, maintainable solutions
Lead and mentor a distributed team, fostering a culture of continuous learning and operational excellence

Requirements:

5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through work experience, training, military experience, education
5+ years of experience in SRE, platform engineering, or production support roles
2 years of experience programming in one or more languages such as Python, Java, or Go
1+ years of experience with Cloud technologies
Strong understanding of distributed systems, cloud platforms (OpenShift, Azure, GCP), and container orchestration (Kubernetes)
Experience with observability tools such as Prometheus, Grafana, AppD, or Splunk
Familiarity with CI/CD workflows, version control systems, and infrastructure-as-code tools (e.g., Terraform, Ansible)
Proven ability to identify and remediate gaps in system observability and performance
Excellent problem-solving skills and ability to lead cross-functional teams

Nice to have:

Strong understanding of distributed systems, cloud platforms (OpenShift, Azure, GCP), and container orchestration (Kubernetes)
Experience with observability tools such as Prometheus, Grafana, AppD, or Splunk
Familiarity with CI/CD workflows, version control systems, and infrastructure-as-code tools (e.g., Terraform, Ansible)
Proven ability to identify and remediate gaps in system observability and performance
Excellent problem-solving skills and ability to lead cross-functional teams

What we offer:

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

Additional Information:

Job Posted:
August 23, 2025

Expiration:
August 28, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Lead Systems Operations Engineer