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Wells Fargo Logo Wells Fargo · IT - Administration

Lead Systems Operations Engineer – Global Payments (IBM i / iSeries)

United States, Charlotte · Job Posted May 27, 2026
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Job Description

Wells Fargo is seeking a Lead Systems Operations Engineer within Commercial and Corporate & Investment Banking Technology (CCIBT) to support mission-critical financial payments platforms running on IBM i (iSeries). This role is responsible for the stability, security, reliability, and regulatory compliance of highly available, international payment processing environments. The ideal candidate will bring deep hands-on IBM i engineering expertise, strong incident management and troubleshooting capabilities, and a demonstrated track record supporting 24x7 production systems within the financial services industry.

Job Responsibility

  • Provide senior-level operational and engineering support for IBM i (iSeries) payment platforms
  • Act as an escalation point for complex production incidents
  • lead diagnostics, recovery, and root cause analysis
  • Support batch and real-time payment processing workloads to meet SLA, resiliency, and regulatory requirements
  • Manage platform security, access controls, digital certificates, and compliance-related configurations
  • Execute platform changes, upgrades, and production migrations in accordance with enterprise change management standards
  • Partner with application, infrastructure, security, and vendor teams to ensure platform stability and operational excellence
  • Drive automation and monitoring improvements to reduce manual operational effort and risk
  • Participate in on-call rotations and disaster recovery preparedness activities

Requirements

  • 5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 5+ years of experience with IBM i / iSeries
  • 5+ years of experience in the financial services industry supporting production technology platforms

Nice to have

  • Strong background supporting transaction processing, settlement platforms or payment processing such as ACH, wires, cards, real-time payments
  • Experience with Scheduling & Alerting tools, including: Robot Scheduler (event-driven, time-based, and calendar-based job scheduling) and Robot Alert (alert capture, framework configuration, and enterprise notification integrations such as BigPanda)
  • Experience with High Availability and Replication, including: MIMIX (data group configuration, replication management, role swaps, switchback operations, and troubleshooting)
  • Experience with Messaging and Data Transfer, including: IBM MQ (administration of queues, channels, processes, certificates, and object-level security
  • deep expertise in configuration and performance tuning) and NDM / Connect:Direct (configuration and maintenance of cross-platform transfers across Windows, Unix, and mainframe environments)
  • Experience with Security and Certificate Management, including: Digital Certificate Manager (DCM) (certificate lifecycle management and troubleshooting) and Safenet / Trinity Guard (access issue diagnosis and authorization rule maintenance)
  • Experience with Database Management and Recovery, including: DB2 for i (DB400) (physical and logical file structures, restore sequencing, and data recovery methodologies)
  • Experience with the IBM i Operating System, including: Security administration (authorization lists, group profiles, object-level permissions), IFS (Integrated File System) security and file system management, Network configuration with multiple interfaces, Subsystem configuration and workload management, IBM i object types (PGM, DTAARA, PF/LF, devices, source files, etc.) and Exit points and external connectivity management
  • Experience with Source Control and Change Management, including: Aldon / PDM (source control, code promotion, and deployment processes)
  • Experience with Backup and Recovery strategies, including: Full and incremental backups and Point-in-time object and library restoration
  • Able to work in a high availability, 24x7 global production environment
  • Familiarity with automation, reliability engineering, or SRE practices
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