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We are seeking an experienced and proactive Lead System Administrator to oversee and manage IT systems, infrastructure, and a team of system administrators for our USSF customer in CO Springs, Colorado. This leadership position is responsible for ensuring the performance, security, and scalability of critical systems while providing technical guidance and expertise. As the Lead System Administrator, you will lead system-related projects, handle escalated technical issues, and drive the strategic direction of the organization's IT infrastructure. The role requires both strong technical expertise and excellent leadership skills to guide the team and maintain a secure and resilient IT environment.
Job Responsibility
Lead the System Administration Team: Supervise, mentor, and manage a team of system administrators, providing guidance and technical leadership
Prioritize and Delegate Work: Assign tasks, monitor progress, and ensure the timely and quality delivery of IT services
Act as a Technical Advisor: Serve as the escalation point for complex issues, providing technical expertise and troubleshooting
Provide Training and Support: Develop training programs and conduct knowledge-sharing sessions to improve team capabilities
Maintain IT Infrastructure: Oversee the configuration, administration, and maintenance of servers, operating systems, networks, and storage systems to meet organizational needs
Perform System Audits: Regularly assess system performance, reliability, and capacity, implementing improvements or updates where necessary
Optimize Server and Application Performance: Identify bottlenecks and recommend technical solutions to improve system performance
Monitor System Health: Proactively manage system monitoring to minimize downtime and troubleshoot failures when systems become unavailable
Analyze organizational requirements to design scalable and robust IT solutions
Plan and execute hardware/software upgrades, migrations, patch management, and decommissioning
Optimize virtualization platforms (VMware, Hyper-V, etc.) and ensure efficient use of resources
Collaborate closely with the Network and Security teams to ensure seamless integration of infrastructure
Maintain a secure infrastructure environment by assessing vulnerabilities, implementing patches, and recommending solutions
Ensure compliance with security and data protection regulations such as GDPR, HIPAA, or ISO 27001
Regularly test and review disaster recovery and business continuity plans, making updates as required
Monitor systems for unauthorized activities or potential threats and resolve security incidents quickly and effectively
Provide Tier 3 support for complex end-user and infrastructure issues, working collaboratively with Help Desk and IT support staff
Partner with other IT departments and business units to achieve alignment on technical solutions and organizational objectives
Track and troubleshoot IT performance, downtime, and user experience issues, ensuring a smooth-operating IT environment
Maintain comprehensive documentation of server configurations, network diagrams, processes, and best practices
Track and report on system performance metrics, incidents, and overall IT operations to management
Prepare project status reports and budgets, ensuring alignment with business goals and identifying potential improvements
Requirements
Bachelor's degree with 8-10 years
Master's degree with 6-8 years or PhD with 3-5 years in Computer Science, Information Technology or equivalent field (or relevant experience)
5+ years of systems administration experience, with at least two years in a lead or team management role
Experience supporting enterprise-level IT environments with high availability and security requirements
Must possess and maintain an active TS/SCI Clearance
Expertise in system administration tasks, including installation, upgrades, and patch management for systems such as Windows Server and Linux/Unix
Proficiency with server hardware technologies, including virtualization platforms (VMware, Hyper-V, etc.)
Strong networking knowledge—experience with DNS, DHCP, IP routing, VLANs, and related protocols