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The Lead Solutions Analyst, Supply Chain at Carnival Corporation Global Supply Chain team is responsible for the efficient operation of Supply Chain applications for Princess Cruises, Seabourn Cruise Line, and Holland America Line (most notably Crunchtime). This role involves training, maintaining product descriptions, user setups, warehouse locations, and ensuring the smooth functioning of Supply Chain application.
Job Responsibility:
Serve as Lead Solutions Analyst and primary SME for Supply Chain applications (notably Crunchtime)
Lead coordination with application vendors, prioritizing issues, escalating risks, and tracking deliverables
Own and oversee testing and implementation of new releases, upgrades, and enhancements
Direct and coordinate upgrade/maintenance activities with cross-functional business, IT, and vessel teams
Lead communication and issue governance
Drive continuous improvement initiatives
Provide oversight of inventory control processes for company-owned materials across all warehouses
Set schedules and govern the posting of inventory transactions
Lead administration and governance of application master data across multiple cruise lines
Oversee and validate product master data, user access, and warehouse location structure
Conduct recurring analysis to ensure cross-system data alignment
Monitor and lead resolution of interface exceptions between the Supply Chain application and Oracle financial systems
Serve as primary liaison between Supply Chain, IT, GFIT, and finance stakeholders
Mentor and coach team members on system processes, best practices, and project deliverables
Provide training and functional enablement to system users across fleet and shoreside teams
Lead or support special projects and cross-functional initiatives as assigned
Champion innovation and optimization
Requirements:
Bachelor’s degree in information technology, computer science, or related field
Minimum 5 years’ experience as solutions analyst, Data analyst, business analyst, or equivalent level with proven track record of driving results in application support, master data management, strategic planning
Strong analytical and process improvement skills
Proven history of designing, implementing, supporting software solutions at a Global corporation
Basic familiarity with writing simple SQL queries in Oracle as well as SQL Server databases
Demonstrated Project management skills or previous experience with Agile development
Proficiency with Microsoft Excel, Sharepoint, Project, PowerPoint
Proven ability to interface independently and effectively with peers in other departments/ Brands
Excellent written and verbal communication skills
Nice to have:
Supply chain degree
Technical certifications
Prior data maintenance and supply chain management knowledge
Familiarity with Cruise industry and SOX compliance and risk management practice
Proficiency with CrunchTime
What we offer:
Annual cash bonus program
Cost-effective medical, dental and vision plans
Employee Assistance Program and other mental health resources
Company paid term life insurance and disability coverage
401(k) plan that includes a company match
Employee Stock Purchase plan
Paid Time Off
Company-wide holidays plus floating holidays
Vacation Time
Sick Time
Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
Personal and professional learning and development resources including tuition reimbursement