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Lead complex technology initiatives including those that are companywide with broad impact
Act as a key participant in developing standards and companywide best practices for engineering complex and large scale technology solutions for technology engineering disciplines
Design, code, test, debug, and document for projects and programs
Review and analyze complex, large-scale technology solutions for tactical and strategic business objectives, enterprise technological environment, and technical challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented technical factors
Make decisions in developing standard and companywide best practices for engineering and technology solutions requiring understanding of industry best practices and new technologies, influencing and leading technology team to meet deliverables and drive new initiatives
Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues and achieve goals
Lead projects, teams, or serve as a peer mentor
Perform Technical Analysis on the ServiceNow applications and modules
Perform ServiceNow application configuration/development as per planned user stories
Perform code reviews for other developers in the team
Drive and adhere to ServiceNow development best practices
Create design documentation translating the functional requirements
Work closely with ServiceNow product owners to build requested items
Create or update ServiceNow reports and dashboards
Create automated scripts using ATF
Flexibility to work with a variety of personalities and styles
Team Player
Must be a self-starter and keen to explore new solutions
Requirements:
5+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Strong years of ServiceNow development in an enterprise environment
Strong technical experience of implementing solutions – by configuring and customizing – for any ServiceNow product modules
Strong scripting ability using JavaScript and ServiceNow APIs
Ability to write/troubleshoot/enhance custom business rule, client script, script include, UI policy, data policy, UI script, ACL
Ability to troubleshoot medium-to-complex configuration/scripting issues
Well versed with various integration mechanisms with ServiceNow and must have strong experience in handling 4-5 integrations with different 3rd party products preferably with Workday
Well versed with Flow Designer and IntegrationHub, apart from traditional Workflows
Continuously improves upon current platform knowledge by learning new applications, studying new release notes, maintaining certifications, and broadening skill sets
Should be creative and innovative implementing solutions by utilizing the platform’s features as per requirements