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Wells Fargo Logo Wells Fargo · IT - Software Development

Lead Software Engineer

United States, Charlotte · Job Posted June 09, 2026

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Job Description

Well Fargo is seeking a highly skilled and forward-thinking Lead Software Engineer to join our API SRE & Operations team within CTO Platform Services team. This role is ideal for someone passionate about building scalable, resilient, and intelligent infrastructure solutions. You will play a key role in driving automation, reducing operational toil, and enabling self-service capabilities through cutting-edge technologies including Generative AI and Agent development.

Job Responsibility

  • Lead complex, large‑scale Systems Operations initiatives and provide high‑level technical consultation
  • Drive daily production support for Apigee OPDK and Apigee Hybrid, ensuring platform uptime, stability, and performance
  • Manage and maintain core Apigee components (Routers, MPs, MART, Zookeeper, Cassandra, Postgres, runtime infrastructure)
  • Lead operational support for IBM DataPower Gateways, including firmware upgrades, domain and service configurations
  • Own and resolve P1/P2/P3 high‑severity incidents, including deep technical troubleshooting and rapid mitigation
  • Perform detailed Root Cause Analysis (RCA) and drive permanent corrective actions
  • Lead communication and coordination during major incidents across cross‑functional teams
  • Act as the primary technical liaison between Support, Engineering, Cloud, Network, Security, and Architecture teams
  • Support API proxy deployments, shared flows, developer portals, and runtime troubleshooting
  • Plan and execute platform upgrades, patching, migrations, and configuration refactoring
  • Implement automation and reliability improvements using Ansible, Python, Shell scripting, and IaC
  • Establish and maintain observability using tools like Splunk, Grafana, Prometheus, Dynatrace/AppDynamics
  • Improve proactive monitoring and alerting to reduce MTTD and MTTR
  • Participate in architectural reviews, platform modernization, and API governance initiatives

Requirements

  • 5+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 3+ years supporting Apigee or similar API Management platforms in production environments
  • 3+ years supporting Red Hat Enterprise Linux and Kubernetes, with strong experience in OpenShift (OCP)
  • 3+ years of experience with Automation & Scripting: Expertise in Ansible Tower, including developing and maintaining playbooks

Nice to have

  • 1+ years of experience with cloud-native architectures, high-availability systems, Cloud & Container Technologies like GCP or Azure and familiarity with Kubernetes
  • Experience leveraging observability platforms such as Splunk, ELK, Grafana, Prometheus, AppDynamics
  • Experience with Site Reliability Engineering (SRE) practices and production‑grade systems
  • Experience with cloud‑native architectures and container platforms (GCP or Azure)
  • Strong experience with automation and scripting (Ansible Tower, Python, Unix/Shell)
  • Experience implementing Infrastructure‑as‑Code (Terraform, GitOps)
  • Experience working in Agile / Scrum environments
  • Proven ability to lead cross‑functional initiatives and influence stakeholders
  • Strong problem‑solving, communication, and collaboration skills
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