Lead Shipping Associate

• Take the lead when the Shipping Supervisor is out and assist with daily shipping operations
• Maintain a safe working environment by ensuring staff wear required PPE and follow safety protocols at all times
• Hold self and team accountable for getting all outbound orders to jobsites accurately and on time
• Prioritize pick waves to ensure the most urgent orders are picked first
• Manage the staging process so each staging area contains the correct items for a single order and project
• Oversee repalletization to pack pallets efficiently and minimize freight costs
• Lead verification and quality control to confirm picked parts and quantities match each order exactly
• Direct staff to shrink-wrap, weigh, dimension, and label pallets accurately
• Compare freight quotes and select carriers based on cost, delivery time, and jobsite requirements
• Book carrier pickups and ensure the correct orders are loaded onto the correct trucks
• Enter tracking information into the system and respond quickly to tracking questions
• Research lost or damaged freight and process freight claims as required
• Communicate proactively with project managers when a shipment may have an issue
• Assist with shipping processes including picking items, staging pallets by project, repalletizing, inspecting contents, weighing, measuring, wrapping, and loading shipments in prioritized order
• Safely operate power industrial trucks such as forklifts, order pickers, electric pallet jacks, stackers, and scissor lifts at work heights up to 40 feet (training and certification provided)
• Use handheld scanners and tablet computers to process tasks, read barcodes, and capture photos for documentation
• Follow on-screen directions, troubleshoot problems, and escalate when needed
• Utilize software such as Microsoft Outlook and Deposco Warehouse Management System (WMS)
• Respond to emails and phone calls quickly and follow up persistently until issues are resolved
• Inventory and replenish shipping supplies to prevent stockouts
• Train team members to operate heavy machinery including standup forklifts, picker lifts, reach trucks, and ride-on pallet jacks
• Maintain data accuracy in the warehouse management system and correct issues promptly
• Take pride in maintaining an exceptionally clean and organized warehouse

• At least 2 years of experience leading a warehouse shipping department
• High school diploma, GED, or equivalent required
• Standup forklift certification preferred
• Intermediate computer skills including Microsoft Outlook and Excel
• Excellent written and verbal communication skills
• Ability to read and interpret long and complex part numbers
• Strong math skills including counting, addition, subtraction, and multiplication
• Friendly, helpful attitude with strong attention to detail and problem-solving skills
• Willingness to stay as long as needed to complete work during volume spikes
• Reliable transportation to arrive to work on time
• Demonstrate and uphold Power Design's core values: integrity, accountability, teamwork, innovation, and growth

Standup forklift certification preferred