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Lead Services Specialist

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The Muse

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Location:
United States , Sebring

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

91400.00 - 152200.00 USD / Year
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Job Description:

All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline. Functions with some autonomy but guided by established policies or review of end results. The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.).

Job Responsibility:

  • Resources planning, equipment and time for commissioning, repair or construction expertise
  • Manage Workers customer and / or switch on the site
  • Perform commissioning tests
  • Prepare progress reports, test results, non-compliance report, schedules
  • Annotating and editing drawings 'as built'
  • Participate in the drafting of technical procedures
  • Submit to external customers and internal technical documentation necessary for operation and maintenance of equipment
  • Provide information supplements as needed
  • Analyze, investigate and propose solutions to problems concerning Alstom Grid legacy products
  • Test and industrialize the solution
  • Participate in the development of inspection criteria in collaboration with customers and engineering team
  • Perform field expertise after major failures

Requirements:

  • Bachelor degree preferably in electrical engineering or mechanical engineering or Technical degree in electrical engineering or mechanical engineering with a combination of work experience or equivalent
  • 5 years of experience in field service in a high voltage environment
  • Proven extensive customer service
  • Strong knowledge on GIS equipment and solutions
  • Certified to work on GE GIS gear will be an asset
  • European certification for handling SF6 gas will be an asset
  • 5 years of experience in erection and commissioning of GIS switchgear
  • 5 years of experience in maintenance of GIS substation
  • Fluent in French and English, other languages are an asset

Nice to have:

  • Strong oral and written communication skills
  • Demonstrated ability to analyze and resolve problems
  • Ability to document, plan, market, and execute programs
  • Established project management skills
  • Ability to work in an international environment
  • Availability to work on site for long period of time
  • Excellent net-worker, team player and manager
  • Good communication skills
  • Dynamic and challenging, able to act as a change agent and to empower others
  • Pragmatic sense to approach challenges
  • Ambitious, potential to grow
  • High results and quality orientation
  • Knowledge in the activity of High Voltage Test with Partial Discharged
What we offer:
  • Health Insurance
  • Health Reimbursement Account
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short-Term Disability
  • Long-Term Disability
  • FSA
  • FSA With Employer Contribution
  • HSA
  • HSA With Employer Contribution
  • Fitness Subsidies
  • On-Site Gym
  • Mental Health Benefits
  • Adoption Assistance Program
  • Family Support Resources
  • Birth Parent Or Maternity Leave
  • Adoption Leave
  • Flexible Work Hours
  • Remote Work Opportunities
  • Hybrid Work Opportunities
  • Commuter Benefits Program
  • Casual Dress
  • On-Site Cafeteria
  • Holiday Events
  • Unlimited Paid Time Off
  • Paid Holidays
  • Personal/Sick Days
  • Summer Fridays
  • 401(K)
  • Stock Purchase Program
  • Performance Bonus
  • Relocation Assistance
  • Financial Counseling
  • Profit Sharing
  • 401(K) With Company Matching
  • Tuition Reimbursement
  • Access To Online Courses
  • Lunch And Learns
  • Leadership Training Program
  • Internship Program
  • Associate Or Rotational Training Program
  • Diversity, Equity, And Inclusion Program
  • Employee Resource Groups (ERG)
  • Unconscious Bias Training

Additional Information:

Job Posted:
May 17, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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