CrawlJobs Logo
The Muse Logo The Muse · Sales

Lead Services Account Manager

United States, Coraopolis 91400.00 - 152200.00 USD / Year · Job Posted May 04, 2026
Apply Position
Job Link Share

Job Description

GE Vernova is looking for a Lead Account Services Manager to serve as the main point of contact for a set of customers in heavy industry. Building a strong relationship by visiting customer sites, understanding their needs, and helping them plan for long-term success. This person works closely with teams across the company to solve customer problems, manage service orders, and make sure all work is done on time and done right. You will handle quotes, parts, field service, and other service needs for the customer. The Lead Account Services Manager tracks financial results for all services and parts tied to his or her accounts. Also looks for ways to grow the business by finding new service opportunities and helping to win new work.

Job Responsibility

  • Frequently engage and follow up with customers to win services projects and meet growth initiatives
  • Act as customer's single point of contact and partner with cross-functional leaders (Engineering, Parts, Services, Projects) to drive the right actions and provide prompt resolutions to customer issues
  • Work with customer personnel (Operations, Engineering, Training, and Purchasing) to resolve product issues, maximize availability of plants, and maximize purchased services including parts, field service, upgrades and other service offering provided by GE
  • Translate customer needs / requirements into detailed plans, driving internal execution to meet the targets
  • Collaborate with customers to develop long-term plans for success by understanding the customer's organization, assets, potential downtime losses, and installed base
  • Ensure warranty and service obligations are met, including timely delivery, high quality, compliance with contract scope, and expected profitability of the service order
  • Perform customer site visits and/or hold routine calls to build business relationships and upsell services
  • Share lessons learned to increase standardization and efficiencies
  • Responsible for all financial metric report outs for services and parts supplied to customers

Requirements

  • Bachelor's degree in Engineering or Business from an accredited university
  • Minimum 5 Years' experience in heavy industry environment with customer interaction
  • Willingness to travel up to 30%

Nice to have

  • Experience in a customer facing Service Delivery or Project Management position, within a Service environment
  • Proven Industry, Metals or Oil & Gas experience, with technical knowledge in power generation, metals, mining, plastics processes
  • Proven track record of maintaining long-term relationships with clients, delivering service offerings and meeting tight deadlines
  • Attention to detail on financial tracking and reporting of services
  • Embracing ownership & accountability that drive customer solutions and services profitability
  • Strong verbal, written, presentation, and interpersonal communication skills
  • Proven ability to prioritize workload and shift activities to meet business needs and department goals
  • Quick learner and embrace departmental policies, procedures, and practices
  • Proven track record of demonstrating a high degree of personal and professional ethics and integrity

What we offer

  • Health Insurance
  • Health Reimbursement Account
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short-Term Disability
  • Long-Term Disability
  • FSA
  • FSA With Employer Contribution
  • HSA
  • HSA With Employer Contribution
  • Fitness Subsidies
  • On-Site Gym
  • Mental Health Benefits
  • Adoption Assistance Program
  • Family Support Resources
  • Birth Parent Or Maternity Leave
  • Adoption Leave
  • Flexible Work Hours
  • Remote Work Opportunities
  • Hybrid Work Opportunities
  • Commuter Benefits Program
  • Casual Dress
  • On-Site Cafeteria
  • Holiday Events
  • Unlimited Paid Time Off
  • Paid Holidays
  • Personal/Sick Days
  • Summer Fridays
  • 401(K)
  • Stock Purchase Program
  • Performance Bonus
  • Relocation Assistance
  • Financial Counseling
  • Profit Sharing
  • 401(K) With Company Matching
  • Tuition Reimbursement
  • Access To Online Courses
  • Lunch And Learns
  • Leadership Training Program
  • Internship Program
  • Associate Or Rotational Training Program
  • Diversity, Equity, And Inclusion Program
  • Employee Resource Groups (ERG)
  • Unconscious Bias Training
The Muse - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Lead Services Account Manager

8 matching positions

PR Account Manager or PR Senior Account Manager

Spa Communications is an award-winning PR, Podcasting, Content Marketing and Soc...
Location
Location
United Kingdom , Tunbridge Wells
Salary
Salary:
Not provided
spacomms.com Logo
Spa Communications
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A minimum of 2-4 years’ experience in professional client relationship management, either in an agency or in-house
  • Strong book of B2B technology, IT, Channel and national media contacts
  • High levels of communication – both presentation, verbal and written skills
  • A passion for the media, including, PR and social media
  • The ability to plan, budget and strategise at a senior level
  • A persuasive and confident approach to creative projects
  • Effective team management capabilities
  • A keen attention to detail and budgetary restraints
  • Full awareness of creative processes and techniques, including digital platforms
  • An ability to demonstrate return on investment (ROI) to senior client stakeholders
Job Responsibility
Job Responsibility
  • Managing the cornerstone agency client
  • Liaising with client marcoms on press campaigns, creative projects and PR solutions
  • Briefing and updating the client on press campaigns
  • Analysing PR coverage and providing feedback to the client
  • Maintain a high level of performance on all deliverables
  • Ensure strong planning, service delivery and maintain a solid client/agency relationship
  • Support the agency’s new business and growth strategy
  • Execute duties and assignments as directed in compliance with objectives, KPIs and budgets
  • Act as the main point of contact internally to Account Directors and other senior management stakeholders
  • Developing industry, sector and product-focused PR campaigns
What we offer
What we offer
  • Competitive pay
  • Health insurance package upon successful completion of probation
  • 50% off Pure, Virgin Active or Nuffield Health Gyms via Vitality
  • Hybrid working environment
  • Company pension scheme
  • Personal development and opportunities to attend training courses
  • Up-to five weeks paid paternity leave for new Dads
  • 20 days annual leave, plus Christmas Eve to January 2nd off each year at the Directors discretion
  • Birthdays off
  • Bank Holidays observed
  • Fulltime
Read More
Arrow Right

Account Services Manager - Franchise Growth

The Strategic Account Management team helps Square's most complex merchants get ...
Location
Location
United States , Chicago
Salary
Salary:
47.26 - 88.61 USD / Hour
block.xyz Logo
Block
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years experience in Sales, Business Development, Account Management or related field
  • Experience sourcing and closing sales opportunities and building client relationships
  • Experience successfully managing a pipeline to achieve revenue targets
  • Strong interest in business operations and strategy
  • Excellent organizational, analytical, written, and verbal communication skills
  • Passion and knowledge about how new technologies can help better serve small and medium size businesses
  • Comfort in ambiguity and providing feedback on new processes that will be need continued refinement
  • Entrepreneurial spirit who is always looking for opportunities to improve how we work with our sellers
  • A BA/BS or relevant experience
Job Responsibility
Job Responsibility
  • Source, work, and close new leads not currently utilizing Square within our Decentralized Franchise Seller relationships
  • Understand customer needs to help achieve their business goals through Square
  • Cross sell and upsell products and features by discovering customer leads
  • Effectively and strategically address customer concerns and issues
  • Collaborate closely with a Senior Account Manager to develop growth strategies to expand the overall footprint of our Decentralized Franchise Sellers
  • Work with Sales, Support and Product teams to make sure customers have the best possible experience across all aspects of Square
What we offer
What we offer
  • Remote work
  • medical insurance
  • flexible time off
  • retirement savings plans
  • modern family planning
  • Fulltime
Read More
Arrow Right

HPE Aruba Services Account Manager

Renewal Sales Account Manager works within assigned customer accounts (direct an...
Location
Location
Mexico , Guadalajara
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • University or bachelor’s degree preferred, or equivalent experience
  • 4-7 years of relevant work experience or equivalent
  • Demonstrated success in achieving progressively higher quota is desired
  • Excellent relationship management and customer understanding expertise
  • Proactive escalation management
  • Strong account and opportunity planning and development skills for a variety of accounts
  • Demonstrates deep support services and renewal management expertise (portfolio, processes, data analysis, and tools)
  • Good knowledge of the company’s other offerings, strategic initiatives, technical trends, partner and competitor products, and strategies within the assigned solution set
  • Solid presentation and proposal expertise for a variety of renewals and contributions to new business development
  • Good business, sales, and financial acumen
Job Responsibility
Job Responsibility
  • Develops close customer/partner relationships
  • Manages support services, renewals, conversions, and upsells for an assigned set of varied installed base accounts
  • Focus on growing contractual renewals, attach, and new businesses for small-to-mid accounts
  • Uses solid account and renewal planning techniques, analytics, and a lifecycle approach to create proposals that meet customer/channel partner needs and grow HPE’s annuity business
  • Owns varied end-to-end renewal cycles aligned with the budgetary cycle, from account planning to driving customer engagement
  • Negotiates price and drives successful deal closure
  • Qualifies and pursues various services upsell and identifies new opportunity leads within their accounts to replace installed base sales erosion and grow accounts
  • Passes sales leads to the extended team for developing and presenting more complex support and product offerings
  • Maintains knowledge of competitors to strategically position the company's products and services
  • Accurately forecasts renewal orders and maintains pipeline and opportunities, following standard procedures and using tools/resources effectively
What we offer
What we offer
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Fulltime
Read More
Arrow Right

Strategist & Account Services Manager

Strategist / Account Services Manager focused on large digital deployments for s...
Location
Location
United States , Boston
Salary
Salary:
Not provided
ifactory.com Logo
iFactory
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A completed bachelor’s degree
  • A strategic thinker with high EQ and IQ
  • Someone with whom our clients can easily relate
  • An exceptional listener who approaches clients and projects with curiosity and empathy
  • A poised, articulate communicator who can diplomatically advise, persuade, and own a room
  • Skilled at translating complex concepts into plain language
  • Nimble and able to pivot when things don’t go as planned — without getting frazzled
Job Responsibility
Job Responsibility
  • Immersing yourself in each client’s mission, goals, pain points, culture, and decision-making structure
  • Leading discovery through interviews and surveys to produce and present digital strategies based on qualitative and quantitative research
  • Managing stakeholder interactions
  • proactively managing client expectations per scope/budget/schedule (with a PM)
  • Strategically growing accounts through new revenue opps that add value (no hard selling)
  • Building a rapport with clients so they view you as a highly trusted advisor
  • Helping the iFactory project team understand the client and findings
  • Collaborating with internal teams to create digital strategies (with KPIs)
  • Representing the client’s POV to ensure our deliverables and communications resonate
  • Routinely checking in with clients to track and ensure satisfaction
Read More
Arrow Right

Account Manager, Prime Services Future and Derivatives Clearing

The Account Management group within Prime Services is responsible for the overal...
Location
Location
United States , New York
Salary
Salary:
98960.00 - 148440.00 USD / Year
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 3-5 years prior experience in Futures, OTC Clearing and/or FX Prime Brokerage
  • A strong understanding of risk and control, preferably in the context of the FDC businesses
  • Cross product knowledge covering Futures, Equities, Fixed Income, FX and Cleared Swaps
  • Understanding of global markets, including market regulations and operational/settlement procedures
  • Prior experience in a client facing role is a plus
  • Willing to Travel for Business
  • FINRA Series SIE, 3, 7, and 63 will be required
  • Self-motivated with strong organizational skills
  • Excellent written and verbal communication skills and the confidence to engage in client meetings and discussions
  • Attention to detail and the commitment to deliver excellent service to a demanding global client base
Job Responsibility
Job Responsibility
  • Defend and grow client Futures, OTC Clearing and FXPB revenues with a focus on profitability and returns
  • Lead existing client relationships serving as a senior point of contact for new opportunities and escalations
  • Know Your Client – Structure, Strategies, and Service needs
  • Understanding the client wallet, driving organic growth while identifying opportunities for cross-selling across Prime Services
  • Host periodic client reviews to determine overall client satisfaction
  • Partner with clients on expansion into new markets and products
  • Work with partners in technology and product to realize client asks and monetize new opportunities
  • Work in partnership with both the client and internal stakeholders to ensure Citi is a top 3 provider
  • First line of defense to ensure that clients adhere to prescribed risk parameters, working with In Business Risk, and independent Credit Risk management coverage
What we offer
What we offer
  • medical
  • dental
  • vision coverage
  • 401(k)
  • life insurance
  • accident insurance
  • disability insurance
  • wellness programs
  • paid time off packages
  • planned time off (vacation)
  • Fulltime
Read More
Arrow Right

Senior Channel Sales Account Manager - IT Services

We are currently supporting a growing technology services company who are lookin...
Location
Location
United Kingdom , Bracknell
Salary
Salary:
60000.00 - 80000.00 GBP / Year
stepaheadrecruitment.com Logo
Step Ahead Recruitment Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years experience in a channel sales role (ideally vendor or distributor background)
  • Proven track record of managing £1M+ targets and winning complex, multi-stakeholder deals
  • Commercially astute, highly driven, and adaptable to change
  • Skilled at engaging with senior decision-makers, including director and C-suite level
  • Consultative, solutions-led sales approach
Job Responsibility
Job Responsibility
  • Identify and secure new channel business through proactive outreach
  • Onboard and develop strategic partner relationships within the channel
  • Manage the full sales cycle from prospecting to closing deals
  • Lead consultative sales engagements to uncover client needs and propose solutions
  • Collaborate with internal teams to ensure seamless delivery
  • Maintain accurate sales data and reporting within CRM systems
  • Drive revenue growth across onboarded accounts through account development
What we offer
What we offer
  • uncapped commission
  • Fulltime
Read More
Arrow Right

Account Manager Hospitality Services

Account Manager, Canary Wharf: Up to £80,000 + up to 10% annual bonus. We are se...
Location
Location
United Kingdom , London
Salary
Salary:
80000.00 GBP / Year
14forty.co.uk Logo
14forty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven multi-site leadership experience
  • Strong people leader with excellent communication and influencing skills
  • Background in contract catering preferred
  • Commercially astute with experience managing complex financial models
  • Ambitious, resilient and comfortable with a large, fast-paced workload
Job Responsibility
Job Responsibility
  • Full accountability for day-to-day operations across all London sites
  • Leadership of an existing management team with an overall team of circa 120
  • Build strong, credible relationships with key stakeholders and clients
  • Take ownership of decision-making, leading with confidence and accountability
  • Drive service improvement, operational efficiency and consistency across the portfolio
  • Manage both cost-plus and commercial financial models, ensuring strong commercial performance
  • Lead planning and preparation for future mobilisation and site transitions
  • Embed a high-performance culture and develop future leaders within the team
What we offer
What we offer
  • Free meals
  • Free on-site gym
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • Fulltime
Read More
Arrow Right

Account Manager Financial Services

Microsoft’s mission is to empower every person and every organization on the pla...
Location
Location
Brazil , São Paulo
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master's Degree in Business Administration AND 2+ years experience working in Financial Services and/or driving digital transformation OR Bachelor's Degree in Business, Technology, or related field AND 3+ years experience working in Financial Services and/or driving digital transformation OR equivalent experience
  • 3+ years account management experience OR equivalent
  • Proficiency in written, reading, and conversational Brazilian Portuguese and English
Job Responsibility
Job Responsibility
  • Account Management: Anticipates moves within assigned accounts, as well as potential problems and ways to mitigate risks
  • Thinks strategically about customer planning for assigned accounts, setting standards and priorities
  • Expands network of key internal and external partners for accounts to ensure execution of core tasks and account transactions
  • Develops and oversees the execution of account plans utilizing common sales and delivery methodology for the Microsoft sales organization for multiple accounts to ensure Microsoft revenue targets and customer business needs are met
  • Customer Engagement: Builds and maintains relationships with executives and business and technical decision makers at high levels of the customer's organization
  • Proactively develops a comprehensive understanding of the customer's business and technology needs and priorities for each assigned account
  • Understands customer drivers of business transformation and leads new opportunities and orchestrates internal teams to accelerate the customer's digital transformation
  • Industry Knowledge: Proactively builds and maintains a strong knowledge of Microsoft's product landscape, solutions, and strategy in the industry of assigned accounts
  • Sales Excellence: Leads and orchestrates extended virtual teams and key stakeholders with deep industry expertise to expand relationship with decision makers and stakeholders of assigned accounts
  • Seeks customer feedback of assigned accounts to identify and understand the drivers of satisfaction and/or dissatisfaction
  • Fulltime
Read More
Arrow Right