Lead ServiceNow Admin Job at Ocean Blue Solutions (Philadelphia)

Senior ServiceNow Developer

Under direction of the SN Manager, responsible for managing and maintaining the ...

Location

United States , San Diego

Salary:

97200.00 - 157600.00 USD / Year ▼

UC San Diego

Expiration Date

April 30, 2026

Requirements

Nine (9) years or more of related experience, education/training combination of ServiceNow and applications development
OR a Bachelor’s Degree in related area plus five (5) years of related experience/training combination of ServiceNow and applications development
Advanced knowledge of secure software development
Highly advanced skills associated with software specification, design, modification, implementation and deployment of large-scale scope
Excellent project leadership and management skills
Demonstrated ability to understand functional needs and how systems can support those needs
Demonstrated ability to develop conversion and system implementation plans
Advanced experience with identification and use of code libraries and open-source forums
Advanced experience with planning for deployment and creation of feedback mechanisms
Demonstrated software repository skills

Job Responsibility

Serves as the primary point of escalation for the Health ServiceNow team
Ensures system stability, integrity and compliance
Mentors Junior Developer(s) to ensure quality of work and serves as a technical team lead
Develops ServiceNow software solutions and Service Portal pages using JavaScript, AngularJS, Bootstrap, Jelly, one or more Web Services, MYSQL, XML, HTML and CSS
Analyze, understand, and provide requested enhancements to existing ServiceNow applications
Advanced scripting of business rules, UI Policies, Client Scripts, ACLs, Workflow Activities, etc
Provide advanced support for ServiceNow by troubleshooting, fixing bugs and conducting root cause analysis
Facilitate and support the rollout of new applications and enhancements in ServiceNow
Advise functional and administrative teams on design, development and overall ServiceNow best practices
Work with functional and admin teams to deliver automated workflow solutions in ServiceNow

Fulltime

Cybersecurity GRC Tool Analyst

Cybersecurity GRC Tool Analyst to analyse the technology requirements of the var...

Location

Canada

Salary:

97600.00 - 181000.00 CAD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree in Information Security, Information Technology, Risk Management or a related field, or equivalent experience
CISSP, ISO 27001 Lead Implementer, or similar certification
GRC platform certifications (e.g., Archer Certified Professional, ServiceNow GRC, Drata Admin, OneTrust Certified)
ITIL Foundation (a plus)
5-7 years of experience in Information Security, IT Governance, or Risk Management
5+ years of experience working with GRC platforms (e.g., Archer, ServiceNow GRC, AuditBoard, Drata, OneTrust, or similar)
Expert at working with Governance Risk & Compliance platforms
Strong understanding of cybersecurity and compliance frameworks (e.g., NIST CSF, ISO 27001)
Experience with basic integrations and workflow configurations
Strong organizational skills and attention to detail

Job Responsibility

Administer and maintain the GRC platform, including configurations, workflows, and reporting dashboards
Support the integration of the GRC tool with key enterprise systems (e.g., asset inventory, ticketing systems, vulnerability management tools)
Collaborate with cybersecurity, policy, risk, compliance, and IT teams to capture business requirements and translate them into functional tool capabilities
Assist in onboarding and managing control frameworks (e.g., ISO 27001, SOC 2, NIST CSF, FedRAMP) within the platform
Monitor data quality, ensure accurate reporting, and maintain platform integrity
Support control owners and stakeholders in using the GRC platform for assessments, evidence collection, and tracking remediation activities
Maintain user roles and permissions, ensuring proper access management
Document processes, workflows, and platform configurations
Provide training and guidance to end users on tool functionality and best practices
Coordinate with tool vendors for issue resolution, upgrades, and enhancements

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive benefits suite supporting physical, financial and emotional wellbeing

Fulltime

Service Architect

Experienced Senior ServiceNow Architect / Developer to lead the design, developm...

Location

United Kingdom , London

Salary:

Not provided

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Expert-level knowledge of ServiceNow architecture, configuration, and development (JavaScript, Glide API, Business Rules, UI policies, Service Portal, Flow Designer)
Hands-on experience delivering and integrating multiple modules such as: ITSM, ITOM, ITAM, GRC, or SecOps
Proven track record with API integrations (REST/SOAP), MID Server, and IntegrationHub spokes
Effective team leadership and mentoring capabilities
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
ITIL v4 Foundation or higher
Agile / Scrum certification preferred
Familiarity with CI/CD tooling (Git, Azure DevOps) and automated testing (ATF)
Strong understanding of CMDB structure, Discovery, and Event management

Job Responsibility

Lead the architecture, design, and implementation of ServiceNow solutions, ensuring scalability, maintainability, and compliance with enterprise standards
Serve as technical lead for a team of developers and admins, providing mentorship, code reviews, and enforcing best practices
Design and implement custom applications, integrations, and automation workflows across ITSM, ITOM, GRC, and related modules
Collaborate with enterprise and solution architects to align ServiceNow with broader IT and business strategies
Drive continuous improvement through adoption of new platform features (Flow Designer, IntegrationHub)
Oversee ServiceNow governance, ensuring platform performance, data quality (especially CMDB), and robust change control
Engage stakeholders across technology and business functions to understand requirements, define roadmaps, and manage delivery priorities
Champion DevOps and Agile delivery practices, introducing CI/CD pipelines and automated testing frameworks
Ensure platform security, compliance, and documentation meet corporate and regulatory standards (e.g. FCA)

ServiceNow Expert Admin

ABOUT THE JOB: Administer and maintain the ServiceNow platform, ensuring stabili...

Location

Philippines , Manila

Salary:

Not provided

Amaris Consulting

Expiration Date

Until further notice

Requirements

Experience in ServiceNow administration with at least 5 years in a similar position
Proficiency in ServiceNow administration and modules (ITSM, CSM)
Experience administering ICT systems and Jira
Expertise working in Agile Safe environments
Strong background in cloud platform management
Strong problem-solving and analytical skills
Strong communication and interpersonal skills
Ability to manage multiple projects and coordinate with diverse teams
Commitment to delivering high-quality results
Proficiency in English

Job Responsibility

Administer and maintain the ServiceNow platform, ensuring stability and usability across all environments
Perform application maintenance, including performance monitoring, error identification, and remediation
Manage support for incidents and provide timely resolution
Lead planning and execution of platform upgrades
Oversee instance security, including user/group access, administration, and access control lists
Provide configuration assistance and support to developers
Collaborate within an Agile Safe environment to deliver high-quality solutions
Ensure effective management of cloud-based platforms
Utilize expertise in ServiceNow modules such as ITSM and CSM
Administer and support additional ICT systems and Jira as required

What we offer

Global Diversity: Be part of an international team of 110+ nationalities
Trust and Growth: 70% of our leaders starting at entry-level
Continuous Learning: internal Academy and over 250 training modules
Vibrant Culture: afterworks, networking events
Meaningful Impact: CSR initiatives, including the WeCare Together program

CMDB SME/Integration Specialist

We are seeking a ServiceNow CMDB Subject Matter Expert (SME) and Integration Spe...

Location

United States , San Ramon

Salary:

110000.00 USD / Year

Realign

Expiration Date

Until further notice

Requirements

Strong hands on experience with ServiceNow CMDB
Strong hands on experience with CSDM
Strong hands on experience with Discovery & Service Mapping
Strong hands on experience with Identification & Reconciliation Engine (IRE)
Proven experience with ServiceNow integrations
Strong understanding of IT infrastructure (Servers, networks, databases, middleware, cloud platforms)
Experience with MID Server configuration & troubleshooting
Familiarity with ITIL processes (Incident, Problem, Change, Asset)
10+ years of experience
Strong analytical and problem solving skills

Job Responsibility

Act as CMDB SME, owning CMDB strategy, architecture, and roadmap
Design, implement, and maintain CMDB data models aligned with CSDM (Common Service Data Model)
Define CI classes, relationships, normalization rules, and lifecycle management
Ensure CMDB supports ITSM, ITOM, ITAM, SecOps, APM, and Service Mapping use cases
Lead CMDB audits, health dashboards, and continuous improvement initiatives
Configure and manage ServiceNow Discovery (Horizontal & Cloud Discovery)
Design and maintain Service Mapping for business-critical services
Troubleshoot Discovery issues, credential problems, and MID Server connectivity
Optimize discovery schedules, patterns, and identification reconciliation rules
Design, build, and support integrations using REST / SOAP APIs, ServiceNow Integration Hub & Spokes, MID Servers, ETL tools and scheduled imports

Fulltime

Lead Technology Analyst

CMDB Technical Analyst will be part of the Information Management (IM) function....

Location

India , Bangalore Area

Salary:

Not provided

Airbus

Expiration Date

Until further notice

Requirements

Overall Experience of 8-10 years relevant experience in an IT Industry
5 years’ ServiceNow experience with a focus on IT Service Management (ITSM)
5 years’ experience in ServiceNow CMDB, Asset Management & ITOM
Education: Bachelors in Technology | Engineering
Experience with Servicenow CMDB | CSDM , Discovery & Service Mapping
Strong understanding of IT infrastructure and components (servers, networks, applications)
Experience defining, documenting, and implementing CMDB governance processes and procedures and ensuring that the processes are followed
Experience defining, documenting, and implementing CI Data audits
Experience managing CI data in a ServiceNow CMDB
Experience creating CI Data Health reports, identifying, and resolving CI data gaps to maintain CI data integrity

Job Responsibility

CMDB Data Management: Maintaining the accuracy and completeness of CMDB data by identifying and resolving data inconsistencies
Defining and enforcing naming conventions for configuration items (CIs)
Establishing relationships between CIs to accurately reflect dependencies within the IT infrastructure
Performing data cleansing and deduplication activities
Manage the CMDB module, improving data representation accuracy
Develop and track key performance indicators for CMDB health
Discovery and Integration: Configuring and managing data discovery tools to automatically populate the CMDB with information from various IT systems
Integrating CMDB data with other ServiceNow modules like Incident Management, Problem Management, and Change Management
Mapping data from external systems to the CMDB schema
Data Governance: Defining data quality standards and metrics for the CMDB

Fulltime

Senior ServiceNow Developer

Join us as a Senior ServiceNow Developer at Barclays, where you'll design, devel...

Location

India , Pune

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

ServiceNow experience of the platform and ability to understand the core CSDM model, platform upgrades the security model and how integrations work via APIs
Be a certified CSA and CAD admin and developer to be able to lead and build functionality as a sole lead without supervision
Understand all programming languages and data models to a very good level and be able to follow best practices in an enterprise setting

Job Responsibility

Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance
Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives
Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing
Stay informed of industry technology trends and innovations and actively contribute to the organization’s technology communities to foster a culture of technical excellence and growth
Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions
Implementation of effective unit testing practices to ensure proper code design, readability, and reliability

What we offer

Competitive holiday allowance
Life assurance
Private medical care
Pension contribution

Fulltime

ServiceNow Service Catalog Practitioner/Owner

As the Service Catalog Owner, you are responsible for the design, efficiency, an...

Location

United States of America , Washington

Salary:

Not provided

RED Commerce - The Global SAP Solutions Provider

Expiration Date

Until further notice

Requirements

Bachelor's degree in computer science or related discipline, or equivalent experience
Established knowledge of ServiceNow and ITSM and ITIL
Be the Process Owner for the Catalog
ITIL 4 Foundation Certification
5+ years' ITIL process ownership
Certified in ServiceNow, Certified in Service Catalog
Certified Admin
Strong written and verbal communication skills
Skilled servant leader and able to work with a diverse team of IT professionals
Demonstrated ability to lead and influence others in a matrixed organization

Job Responsibility

Collaborate with Service Owners to gather and update information about their respective services, ensuring a consistent and reliable source of truth for all IT services offered
Gather and document detailed user requirements for new and modified catalog items, add/update ideas and/or stories in ServiceNow, and attend SCRUM meetings
Establish repeatable, efficient processes to create, modify, or remove catalog items, especially given the diversity of IT services in modern enterprises
Continuously monitor the catalog's effectiveness, identifying areas for improvement and making recommendations to enhance its usability and relevance
Communicate changes and updates to the catalog to impacted stakeholders, ensuring they are aware of new or modified services and their associated information
Monitor and report on the usage, effectiveness, of the service catalog. Track key performance indicators (KPIs) to measure the impact of continuous improvement (CI) initiatives
Regularly report on achievements and areas for improvement to stakeholders
Identify and analyze process inefficiencies
collaborate with other ITSM Practitioners to design and implement process improvements using various CI methodologies

Lead ServiceNow Admin

Ocean Blue Solutions

Location:
United States , Philadelphia

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 10, 2025

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Job Description:

Job Responsibility:

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Job Posted:December 10, 2025

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