Lead ServiceNow Admin Job at Ocean Blue Solutions (Philadelphia)

ServiceNow Expert Admin

ABOUT THE JOB: Administer and maintain the ServiceNow platform, ensuring stabili...

Location

Philippines , Manila

Salary:

Not provided

Amaris Consulting

Expiration Date

Until further notice

Requirements

Experience in ServiceNow administration with at least 5 years in a similar position
Proficiency in ServiceNow administration and modules (ITSM, CSM)
Experience administering ICT systems and Jira
Expertise working in Agile Safe environments
Strong background in cloud platform management
Strong problem-solving and analytical skills
Strong communication and interpersonal skills
Ability to manage multiple projects and coordinate with diverse teams
Commitment to delivering high-quality results
Proficiency in English

Job Responsibility

Administer and maintain the ServiceNow platform, ensuring stability and usability across all environments
Perform application maintenance, including performance monitoring, error identification, and remediation
Manage support for incidents and provide timely resolution
Lead planning and execution of platform upgrades
Oversee instance security, including user/group access, administration, and access control lists
Provide configuration assistance and support to developers
Collaborate within an Agile Safe environment to deliver high-quality solutions
Ensure effective management of cloud-based platforms
Utilize expertise in ServiceNow modules such as ITSM and CSM
Administer and support additional ICT systems and Jira as required

What we offer

Global Diversity: Be part of an international team of 110+ nationalities
Trust and Growth: 70% of our leaders starting at entry-level
Continuous Learning: internal Academy and over 250 training modules
Vibrant Culture: afterworks, networking events
Meaningful Impact: CSR initiatives, including the WeCare Together program

Enterprise Applications Developer

Uber Engineering is a high-performance culture marked by perseverance and hyperp...

Location

United States , San Francisco, California; Sunnyvale, California

Salary:

133000.00 - 140000.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

4+ years of IT or Enterprise Application Developer experience
3+ years supporting SaaS platforms at scale with admin-level access
Strong scripting or coding skills (Python, Bash, APIs)
Strong knowledge of Enterprise AI applications, including Gemini, ChatGPT, Claude, Claude Code, and MCP
Familiarity with identity and access management (Okta, AD, SSO, SCIM)
Proven experience acting as an escalation point for complex technical issues
Strong documentation, training, and communication skills
Ability to respond quickly to incidents and operate effectively in high-pressure situations
Willingness to participate in on-call rotations and work outside standard business hours when needed

Job Responsibility

Act as primary application developer and technical owner for enterprise SaaS applications including (but not limited to): Google Workspace, Zoom, Slack, Figma, Asana, Jira, Confluence, ServiceNow, Okta / Identity-integrated applications
Manage application configuration, access models, permissions, integrations, and automation
Own application lifecycle management: onboarding, offboarding, renewals, vendor coordination, and feature rollouts
Serve as Super Admin with the highest level of access to supported applications
Resolve complex, escalated L3 application issues beyond standard troubleshooting
Lead incident response for enterprise application outages or degradations
Design and implement automation and integration workflows using JavaScript, Python, APIs, and Enterprise AI applications (Gemini, ChatGPT, Claude, Claude Code, MCP) to reduce manual effort and improve reliability
Analyze ticket and usage data to identify trends, systemic issues, and opportunities for optimization
Possess strong programming language knowledge, including Python, JavaScript, Java, and SQL
Demonstrate strong knowledge of databases such as BigQuery and Apache Hive

What we offer

Eligible to participate in Uber's bonus program
may be offered an equity award & other types of comp
eligible to participate in a 401(k) plan
various benefits

Fulltime

ServiceNow SecOps VR Specialist

One of our important clients is currently looking for a ServiceNow SecOps VR Spe...

Location

Belgium

Salary:

Not provided

Myn

Expiration Date

Until further notice

Requirements

3+ years in ServiceNow SecOps
Proven track record with Vulnerability Response implementations (min. 2)
Certified ServiceNow Admin + SecOps VR
Strong expertise in ServiceNow development, integrations & architecture
English (professional level)
Based in the EEA

Job Responsibility

Own and drive end-to-end implementation of SecOps VR
Define product roadmap and challenge business requirements
Design architecture and ensure best use of OOTB capabilities
Lead integrations with vulnerability scanning tools & data sources
Oversee delivery: configuration, testing, UAT, and go-live
Act as application owner (CMDB, changes, support, continuous improvement)

What we offer

High-visibility cybersecurity programme
Work alongside senior stakeholders and experts

Enterprise Application Developer

Uber Engineering is a high-performance culture marked by perseverance and hyperp...

Location

United States , San Francisco; Sunnyvale

Salary:

133000.00 - 140000.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

4+ years of IT or Enterprise Application Developer experience
3+ years supporting SaaS platforms at scale with admin-level access
Strong scripting or coding skills (Python, Bash, APIs)
Strong knowledge of Enterprise AI applications, including Gemini, ChatGPT, Claude, Claude Code, and MCP
Familiarity with identity and access management (Okta, AD, SSO, SCIM)
Proven experience acting as an escalation point for complex technical issues
Strong documentation, training, and communication skills
Ability to respond quickly to incidents and operate effectively in high-pressure situations
Willingness to participate in on-call rotations and work outside standard business hours when needed

Job Responsibility

Act as primary application developer and technical owner for enterprise SaaS applications including (but not limited to): Google Workspace, Zoom, Slack, Figma, Asana, Jira, Confluence, ServiceNow, Okta / Identity-integrated applications
Manage application configuration, access models, permissions, integrations, and automation
Own application lifecycle management: onboarding, offboarding, renewals, vendor coordination, and feature rollouts
Serve as Super Admin with the highest level of access to supported applications
Resolve complex, escalated L3 application issues beyond standard troubleshooting
Lead incident response for enterprise application outages or degradations
Design and implement automation and integration workflows using JavaScript, Python, APIs, and Enterprise AI applications (Gemini, ChatGPT, Claude, Claude Code, MCP) to reduce manual effort and improve reliability
Analyze ticket and usage data to identify trends, systemic issues, and opportunities for optimization
Possess strong programming language knowledge, including Python, JavaScript, Java, and SQL
Demonstrate strong knowledge of databases such as BigQuery and Apache Hive

What we offer

bonus program
equity award
401(k) plan
various benefits

Fulltime

Senior IT Support Technician

We are looking for a driven and experienced Senior IT Support Technician to serv...

Location

United States , New York

Salary:

90000.00 - 95000.00 USD / Year

Acast

Expiration Date

Until further notice

Requirements

Minimum 5+ years of experience in an IT Support, Desktop Support, or IT Operations role
Proven experience working in a fully cloud-based, SaaS-first environment
Demonstrated experience as the sole or primary IT resource at a site or in a timezone
Hands-on experience administering Google Workspace at an admin level
Solid experience with MDM platforms (e.g., Kandji, Intune, Jamf, Jumpcloud etc.) for device management across macOS and other operating systems
Familiarity with an identity provider (IdP) such as Okta or Azure AD for access management and SSO
Experience supporting a hybrid workforce across multiple offices or time zones
Comfortable managing and troubleshooting meeting room AV technology
Experience with an ITSM or ticketing platform (e.g., Jira Service Desk, Freshservice, or ServiceNow)
Strong communicator

Job Responsibility

Act as the IT site lead for the New York office, owning all local IT operations and serving as the primary point of contact for in-office and hybrid staff
Make confident, independent day-to-day decisions for your site
Maintain meeting room technology and office AV equipment
Manage device provisioning, repair, and asset tracking for the New York office
Administer and support the SaaS platforms that power our workforce
Own user lifecycle management — onboarding, offboarding, access provisioning and deprovisioning
Manage our IT service management platform (Freshservice) ensuring tickets are triaged, resolved, and SLAs are met
Maintain working knowledge of the broader SaaS application landscape and support staff with day-to-day questions and access issues across cloud tools
Deliver responsive, high-quality technical support to New York-based staff and contribute to global IT support coverage across time zones
Collaborate with the global IT team to align on processes, share knowledge, and contribute to documentation and standard operating procedures

Fulltime

Field Services Engineer (SLT Support)

Lamb Weston is seeking an Executive Support Engineer to join our team at our HQ ...

Location

USA , Eagle

Salary:

69500.00 - 104240.00 USD / Year

Lamb Weston

Expiration Date

Until further notice

Requirements

Four-year college degree is preferred
Focus on computer science, information systems or a related field desired
3+ Years of experience supporting end users and executives
Along with managing and deploying Desktop and Mobile devices, tools, and software with a focus on exceptional customer service and support required
Experience in a lead customer service role
Exceptional oral and written communication and customer service skills required
Display a high sense of urgency, adaptability, and flexibility in a fast-changing environment
Possess excellent problem-solving abilities including analytical, prioritization, and escalation
Ability to work within multiple departments internal to IT
Planning skills

Job Responsibility

Responsible for acting as the SPOC for members of the ELT and their executive admins
Quickly and accurately resolving issues while instilling confidence and demonstrating a high degree of professionalism and customer service
Provide recommendations to Executives on the best use of Lamb Weston IT Services to meet their needs
Take ownership of all hardware and software issues identified by the Executive and provide well-articulated and business-oriented status updates on a regular basis
Provides excellent customer service and can diffuse heightened end-user sensitivity
Travel with Executives to off-site meetings and/or conferences, providing personal support throughout the event
Supports highly visible meetings such as Board of Directors and quarterly Earnings calls
Troubleshoot, diagnose, and apply logical solutions to resolve problems pertaining to Lamb Weston devices, network connectivity, printing, web conference and application usage for the Executive team
Lead and assist with root cause analysis (RCA) as it relates to systems and peripheral devices
Responsible for professionally dispatching work to internal IT teams for resolution where appropriate and following up to ensure completeness of tasks

What we offer

Health Insurance Benefits - Medical, Dental, Vision
Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts
Well-being programs including companywide events and a wellness incentive program
Paid Time Off
Financial Wellness – Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance
Family-Friendly Employee events
Employee Assistance Program services – mental health and other concierge type services

Fulltime

Delinea PAM Engineer

Job Description: Must Have Technical/Functional Skills • Experience: 5+ years of...

Location

United States , Milford

Salary:

140000.00 USD / Year

Realign

Expiration Date

Until further notice

Requirements

Experience: 5+ years of dedicated experience in Identity and Access Management (IAM), with at least 3+ years specifically focused on Delinea (formerly Thycotic)
Delinea Mastery: Deep technical knowledge of Secret Server (Distributed Engines, Secret Policies) and Privilege Manager (Application Control, Elevation)
Microsoft Entra ID: Strong experience with Azure PIM, Conditional Access, and Managed Identities
Infrastructure Skills: Strong understanding of Windows Server administration, Active Directory, GPOs, and Linux/Unix environments
Scripting: Proficiency in PowerShell or Python to automate API calls to Delinea and bulk-import secrets. Proficiency in SQL to generate reports

Job Responsibility

Delinea Architecture: Lead the end-to-end implementation and scaling of Delinea Secret Server (On-prem or Cloud) and Delinea Privilege Manager
Secret Management: Design and maintain secret heartbeat, remote password changing (RPC), and check-out/check-in workflows for service accounts, local admins, and root accounts
Secure Remote Access (SRA): Have a good understanding of VPN-less remote access solutions (e.g., Delinea PRA) to provide secure, audited entry points for internal admins and third-party vendors
Azure PIM: General understanding of Azure PIM
Endpoint Privilege Management: Configure policies in Delinea Privilege Manager to enforce Least Privilege, allowing users to perform administrative tasks without having full local admin rights
Hybrid Integration: Ensure interoperability between Delinea (for on-prem) and Azure PIM (for Cloud Control Plane access), creating a unified identity security posture
Integration & Automation: Integrate Delinea with Active Directory (AD/Azure AD), SIEM (Sentinel), and Ticket Systems (ServiceNow) to automate lifecycle management
Discovery & Onboarding: Manage automated discovery rules to identify unmanaged accounts across Windows, Linux, and Network devices
Session Management: Configure and audit session recording and monitoring (Protocol Handler/Session Proxy) for high-risk administrative sessions
Compliance & Audit: Generate high-level reporting for audit requirements and lead remediation efforts for privileged access findings

Fulltime

Service Architect

Experienced Senior ServiceNow Architect / Developer to lead the design, developm...

Location

United Kingdom , London

Salary:

Not provided

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Expert-level knowledge of ServiceNow architecture, configuration, and development (JavaScript, Glide API, Business Rules, UI policies, Service Portal, Flow Designer)
Hands-on experience delivering and integrating multiple modules such as: ITSM, ITOM, ITAM, GRC, or SecOps
Proven track record with API integrations (REST/SOAP), MID Server, and IntegrationHub spokes
Effective team leadership and mentoring capabilities
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
ITIL v4 Foundation or higher
Agile / Scrum certification preferred
Familiarity with CI/CD tooling (Git, Azure DevOps) and automated testing (ATF)
Strong understanding of CMDB structure, Discovery, and Event management

Job Responsibility

Lead the architecture, design, and implementation of ServiceNow solutions, ensuring scalability, maintainability, and compliance with enterprise standards
Serve as technical lead for a team of developers and admins, providing mentorship, code reviews, and enforcing best practices
Design and implement custom applications, integrations, and automation workflows across ITSM, ITOM, GRC, and related modules
Collaborate with enterprise and solution architects to align ServiceNow with broader IT and business strategies
Drive continuous improvement through adoption of new platform features (Flow Designer, IntegrationHub)
Oversee ServiceNow governance, ensuring platform performance, data quality (especially CMDB), and robust change control
Engage stakeholders across technology and business functions to understand requirements, define roadmaps, and manage delivery priorities
Champion DevOps and Agile delivery practices, introducing CI/CD pipelines and automated testing frameworks
Ensure platform security, compliance, and documentation meet corporate and regulatory standards (e.g. FCA)

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Lead ServiceNow Admin

Job Description

Job Responsibility

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