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Lead Segment and Propositions Manager

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Barclays

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Location:
United Kingdom , London ▼

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Join us as a Lead Segment and Propositions Manager, accountable for shaping and delivering market‑defining and segment aligned propositions across Barclays UK. You’ll lead end‑to‑end segment and proposition strategy, with responsibility to own and/or influence customer and colleague journeys, and drive commercial, customer and regulatory outcomes at scale. You will work horizontally across the organisation to manage the full portfolio of propositions, providing enterprise-wide leadership to ensure alignment and consistency. This includes influencing senior stakeholders and driving cohesion so that all propositions across every customer segment deliver as a unified, customer-focused strategy.

Job Responsibility:

  • Development of customer level strategies & solutions that are tailored to customers’ needs
  • Subject Matter Expert in the applicable Product/Proposition team and be able to confidently guide and advise stakeholders at all levels in the Bank on the application of existing and new products/propositions and related customer and colleague journeys
  • Development of product propositions, and/or service strategy, define the priorities for delivering the outcomes needed to deliver the strategy and lead execution of the priorities
  • Development of different commercial and business models through a strong understanding of the financial drivers of the P&L for the relevant segment/ proposition/ journey
  • Evaluation of the technical feasibility, legal compliance, and potential risks associated with the development and launch of the new product
  • Monitoring of market trends and analysis feedback from internal employees and target customers through prototypes, user testing sessions, and beta programs to identify areas for improvement to refine the product / process before launch
  • Management of comprehensive launch plans and technical deployments for products that establish rollout timelines, marketing strategies, training initiatives and communication channels to promote the launch new products effectively
  • Monitoring of key metrics such as adoption rates, usage patterns, customer satisfaction (including complaints), and revenue generation to assess the product's performance against set goals

Requirements:

  • End‑to‑end product/proposition management experience, including strategy development, lifecycle ownership, and outcome delivery
  • Proven commercial experience with full Profit & Loss (P&L) accountability
  • Ability to translate customer needs and insights into effective proposition design
  • though advanced strategic thinking, customer understanding, and market insight
  • Proven leadership in cross‑functional delivery, leading teams, influencing senior stakeholders across complex organisations
  • Demonstrated experience in portfolio delivery and execution, managing dependencies to achieve end-to-end outcomes

Nice to have:

  • Experience within the financial services industry
  • Considerable teamwork, collaboration, and consensus-building abilities
  • Technical mindset with an understanding of technology delivery
  • Strategic perspective with the ability to plan for future needs and opportunities
  • Additional qualifications such as an MBA or expertise in design systems thinking
What we offer:
  • Supporting active commuters
  • Time to connect
  • Wellbeing in focus
  • Advanced trading floors
  • Flexible working arrangements
  • Hybrid working

Additional Information:

Job Posted:
February 16, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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