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Lead Security Supervisor

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Legends Global

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Location:
United States , Brooklyn

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Category:
-

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Contract Type:
Not provided

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Salary:

30.00 USD / Hour
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Job Description:

Supervisor Leads are responsible for walking all areas of the building and recognizing team members for exhibiting Care, Integrity, Accountability and Growth Mindset. Leads are to coach and reinforce Barclays Center employee guidelines. Supervisor Leads are the link between management and part-time team members.

Job Responsibility:

  • Complete all assigned tasks within the guidelines & deadlines set by Department Managers
  • Works with Department Managers to properly assist with part-time team members, and other areas assigned, during events and games
  • Assist with ECA write-ups and complete mandatory follow-up coaching and training with team members
  • Actively participate in the training process for part-time team members
  • Continuously coaches and encourages staff to provide superior levels of guest services and reinforce Barclays Center Experience behaviors
  • Ensures that part-time team members have the equipment and tools necessary to perform the jobs accurately and efficiently
  • Ensures all team members are wearing appropriate uniforms and that uniforms are neat, clean and in good order
  • Assists with check-in services of bags, backpacks, cameras, strollers and other prohibited items if needed
  • Assists guests requiring relocation to an ADA platform and other seating within the Arena
  • Responds quickly to requests from guests, fellow-supervisors or management in a timely, friendly and efficient manner and follows up to ensure guest satisfaction
  • Maintains a working knowledge of the facility, current and upcoming events/games and the surrounding area
  • Perform a variety of duties, often changing from one task to another, without the loss of efficiency or composure
  • Responsible for maintaining a fun, friendly, and safe environment as staff arrive and depart from arena for assigned shifts
  • Effectively and calmly interact with angry or emotional employees
  • Ability to memorize, recollect, and quickly retrieve relevant information
  • Ensure policies and procedures are consistently followed
  • Maintain company confidentiality

Requirements:

  • Previous security experience
  • valid NYS Security Guard Card License
  • F03 Fire Guard license
  • High school diploma or equivalent
  • Two (2) years prior customer service experience, preferably in a sports/entertainment venue environment
  • Must have reliable transportation to and from Barclays Center for scheduled shifts
  • Must be able to walk/stand for 4-6 hours per shift
  • Ability to lift 50 or more pounds
  • Ability to push/pull up to 200 pounds
  • Must have the ability to read, write and understand English in a working environment
  • Must be proficient with Microsoft Word, Excel, and Outlook
  • Must be available to work at least five (5) evening events per week
  • including all events on Fridays, Saturdays and Sundays

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Parttime
Work Type:
On-site work
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