Lead - Security, General Services & Facilities Job at CNH Industrial (Greater Noida)

Job Description

To lead Security, General Services, and Facilities functions by ensuring a safe, secure, compliant, and efficiently managed workplace. The role focuses on driving operational excellence, cost optimization, and superior employee experience, while ensuring seamless business operations and strong governance across all services.

Job Responsibility

Lead end-to-end physical security operations, including access control, incident management, emergency response, and compliance with statutory requirements
Oversee CCTV surveillance systems, control room operations, and electronic security infrastructure to ensure 24x7 coverage
Drive traffic and parking management systems to ensure safe and efficient movement of personnel and vehicles
Establish robust risk assessment and mitigation frameworks to safeguard organizational assets and people
Direct housekeeping, horticulture, and pest control services to maintain high standards of hygiene, cleanliness, and workplace aesthetics
Manage office administration, including workspace allocation, seating/space planning, stationery, courier, and general administrative services
Ensure efficient facility operations through SOPs, service benchmarks, and continuous improvement initiatives
Lead employee transportation and cafeteria operations, including vendor management, service quality, and optimization
Drive travel management and workplace services to enhance employee convenience and satisfaction
Address and resolve employee grievances related to facilities and administrative services in a timely manner
Plan and execute corporate events, employee engagement initiatives, and celebrations (e.g., festivals, sports, Family Day)
Coordinate VIP visits and leadership interactions, ensuring seamless execution and high-quality experience
Manage service providers through structured contract governance, SLA monitoring, and periodic performance reviews
Ensure vendor accountability for quality, compliance, and cost efficiency
Prepare and manage annual OPEX and CAPEX budgets for Security, General Services, and Facilities
Drive cost optimization initiatives while maintaining service excellence
Ensure compliance with statutory requirements, company policies, audit standards, and safety norms
Maintain strong governance frameworks to support audit readiness and risk mitigation
Develop and maintain comprehensive MIS dashboards for operational tracking and decision-making
Design and implement SOPs, process improvements, and service standards to enhance efficiency and employee satisfaction
Build strong relationships with internal stakeholders and cross-functional teams
Lead and develop high-performing teams, ensuring capability building and performance management aligned with business goals

Requirements

15–18 years of relevant experience in Security, Administration, or Facility Management, preferably in manufacturing/industrial environments
Proven experience in handling large-scale operations and leading cross-functional teams
Bachelor’s degree in any discipline (MBA preferred)
Professional certifications preferred: CPP (Certified Protection Professional)
CFE (Certified Fraud Examiner)

What we offer

Flexible work arrangements
Savings & Retirement benefits
Tuition reimbursement
Parental leave
Adoption assistance
Fertility & Family building support
Employee Assistance Programs
Charitable contribution matching and Volunteer Time Off

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Lead - Security, General Services & Facilities

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