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Lead Alterations Specialist is responsible for completing all fittings and alterations to the high standards of David’s Bridal and reports to the Store Manager. S/he is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer service. Lead Alterations Specialist is a member of the store team and demonstrate the value and qualities of the David’s Bridal brand.
Job Responsibility:
Complete all fittings and alterations to high standards
Exemplify friendly, knowledgeable, and technical expertise
Provide superior customer service
Lead and oversee all alterations fittings, sewing, steaming, pressing and spot cleaning of garments
Maintain quality control guidelines and inspect garments
Train Alterations Specialists in fitting and sewing techniques
Ensure ongoing product education for Alterations team members
Communicate daily sales goal achieved to Store Manager
Use approved systems to manage customer flow and deliver 5 Star Customer Experience
Maintain high dress code standards
Requirements:
High School Diploma or degree
Prior seeing experience required, preferably in bridal and/or special occasion production environment
1-2 years prior retail experience in an apparel or specialty store environment
Prior experience with computerized POS system and ability to use one
What we offer:
Rewarding Environment and Competitive Pay
Generous Dream Maker Discount After First Pay Period
Referral Incentive Program
Dayforce Wallet – Get Paid Early
Health/Dental/Vision Insurance
401K Program
Paid Vacation, Wellness Days & Holidays, including your Birthday off