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Lead Alterations Specialist is responsible for completing all fittings and alterations to the high standards of David’s Bridal and reports to the Store Manager. S/he is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer service. Lead Alterations Specialist is a member of the store team and demonstrate the value and qualities of the David’s Bridal brand.
Job Responsibility
Complete all fittings and alterations to high standards
Exemplify friendly, knowledgeable, and technical expertise and provide superior customer service
Welcome all customers with genuine and friendly enthusiasm
Drive customer loyalty by making clientele calls
Assist stylists in closing sales by consulting with customers regarding gown fit and customization
Lead and oversee all alterations fittings, sewing, steaming, pressing and spot cleaning
Maintain quality control guidelines and inspect all garments
Train Alterations Specialists in fitting and sewing techniques
Ensure ongoing product education for all Alterations team members
Communicate daily sales goal achieved to Store Manager
Use all approved systems and processes to manage customer flow
Maintain high dress code standards
Requirements
High School Diploma or degree
Prior seeing experience required, preferably in bridal and/or special occasion production environment
1-2 years prior retail experience in an apparel or specialty store environment
Prior experience with computerized POS system and ability to use one
What we offer
Generous Dream Maker Discount After First Pay Period
Referral Incentive Program
Dayforce Wallet – Get Paid Early
Health/Dental/Vision Insurance
401K Program
Paid Vacation, Wellness Days & Holidays, including your Birthday off