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This career step requires senior level experience. A Scrum Master is the servant leader of a scrum team. The scrum team uses an agile scrum development methodology which allows the team to self- organize and make changes quickly. Job Contribution: Senior level technical expertise. Deep technical knowledge and subject matter expert on ATT/Cricket technologies.
Job Responsibility:
Guide a scrum team on how to use Agile/Scrum practices
Assess the maturity of the scrum team, providing support and coaching
Remove impediments and/or guide the team on how to remove impediments
Facilitate and lead Agile ceremonies
Remove impediments to a team’s productivity
Empower teams and facilitate creativity while guarding quality
Represent the team to management
Disseminate information to the team
Work with other Scrum Masters to ensure organizational process improvement
Build and maintain a trusting and safe environment
Protect the team from external distractions
Review IT change requests and approve as appropriate
Establish and improve IT change management processes
Support SOX audits
Identify and implement opportunities for process improvement and automation
Responsible for trending and analysis of key process metrics
Manage complex projects and stakeholder expectations
Work closely with Program Managers, Product Owners, UX Designers, Technical leads, and customers
Navigate between differing Software Development Life Cycles (SDLC)
Requirements:
Senior level experience
Bachelor’s degree (BS/BA) desired in Computer Science
5+ years of related experience
Certification is required in some areas
Basic knowledge of ServiceNow, Azure DevOps, and ITIL a plus
Nice to have:
Basic knowledge of ServiceNow, Azure DevOps, and ITIL