Lead Scrum Master Job at Cricket Wireless Authorized Retailer (Atlanta)

Job Description

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. As a Lead Scrum your tasks may include, but are not limited to, the following: As an experienced professional recognized as an expert in creatively resolving complex issues with broad and in-depth knowledge. Leads significant projects with strategic autonomy, influencing executive decisions. Mentors less experienced staff, implements long-term plans impacting the organization, and frequently collaborates with senior leadership. Reports to Associate Director Supervisor

Job Responsibility

Scrum Framework Stewardship: Ensuring the Scrum framework is understood and followed
Facilitate Scrum Events: Ensure all Scrum events (Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective) occur, are time-boxed, and are productive and purposeful. Coach the team on the value and intent of each event
Team Enablement & Coaching: Guide the Scrum Team (Product Owner, Developers, UX Designers and Content Writers) toward self-management and cross-functionality. Support the team in delivering high-value Increments that meet the Definition of Done. Foster a culture of ownership, accountability, and continuous learning
Remove Impediments: Proactively identify and remove impedments that hinder the team’s progress. Collaborate across organizational boundaries to resolve issues that impact delivery
Flow Metrics & Continuous Improvement: Leverage flow-based metrics (e.g., cycle time, throughput, WIP, aging work items) to help the team visualize their workflow, identify bottlenecks, and improve delivery predictability and customer value
Cross-Team & Stakeholder Collaboration: Facilitate collaboration across multiple Scrum Teams and with business stakeholders. Drive alignment on strategic goals, manage cross-team dependencies, and foster transparency through open, consistent communication with stakeholders at all levels
Supporting Multiple Scrum Teams: Support one or more Scrum Teams, ensuring they are collaborating effectively and consistently delivering value through high-quality Increments
Organizational Coaching: Lead, train, and coach the broader organization in its Scrum adoption. Partner with leadership to remove organizational impediments and support agile transformation efforts

Requirements

Bachelor’s degree (BS/BA) in Computer Science or Information Technology is preferred
5+ years of related experience
Preferred Scrum certifications: PSM I and PSM II from scrum.org

What we offer

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

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Lead Scrum Master

Job Description

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Requirements

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