This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are currently looking for a driven individual to join our showroom team in Greenwich as a Lead Sales Associate. We are offering this position on a full-time basis. Farrow & Ball is a luxury British lifestyle brand that prides itself in creating richly pigmented paint and handcrafted wallpaper, using print methods dating back 300 years and the finest quality ingredients. The unique Farrow & Ball look transforms modern and traditional homes, large and small, inside and out. Established in Dorset in 1946, we have grown over the last 75 years and now proudly have 60 showrooms worldwide with a global network of stockists. The key to our success is the people behind the paint: from the team handcrafting each tin to showroom staff to support functions, our shared passion ensures customers have a positive, engaging experience at every stage of their journey with us. As the Lead Sales Associate you will be be responsible for driving sales, providing the highest level of customer service, as well as helping the team meet and exceed targets. You will also be required to step in in the absence of the Showroom Manager. If you have a genuine passion for colour and a real desire to drive sales, we can offer you a rewarding and challenging career at our Farrow & Ball.
Job Responsibility:
Assisting the showroom management team in delivering budgeted sales and targets
Actively developing and growing sales opportunities
Driving key KPI’s by leading on sales and non-sales activity as directed by the Showroom Manager
Proactively selling the colour consultancy service and providing accurate advice on colour and suitability
Cultivate strong relationships with the A&D community both existing and potential
Promote Farrow & Ball and inspire clients through sharing brand stories and technical information
Maintaining the Farrow & Ball image to the highest standards and ensuring the showroom, stockroom and all displays are neat and tidy at all times
Lead by example, set the pace and standard in the showroom ensuring that Farrow & Ball Customers receive the highest levels of customer service at all times, serving Customers in a courteous and professional manner
Resolve difficult client issues and escalate to your Showroom Manager when necessary
Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines to Showroom operations
Shared responsibility for opening and closing the Showroom which includes securing door, successful arming of the Showroom and POS procedures
Requirements:
Highly effective communicator with both internal and external clients
Experienced in the driving of retail sales on the selling floor
Exceptional selling and closing skills, having the desire to follow up to close sales
Strong business acumen, with a passion and interest in colour and interior design
Ability to work in a high paced environment
Nice to have:
Experience in luxury retail is highly desirable
Strong visual standards background and inventory management are desirable
Technical knowledge of paint and wallpaper is a desirable
What we offer:
A competitive salary, reviewed annually based on individual performance
10 days’ annual leave which increases with length of service plus statutory holidays