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KidStrong is a science-based kids training program focused on building strong, confident, high-character kids. The Lead Sales/Assistant General Manager / Coach is a part-time position and is the heartbeat of the center. This role is ideal for someone who loves sales, understands how to close with confidence, and is equally committed to delivering a top-notch, first-class sales experience for every family. This is relationship-based, values-driven, consultative selling.
Job Responsibility:
Own the sales process from first contact to close
Conduct outbound call drives to new and existing leads using the center’s CRM
Deliver a polished, consultative sales experience
Close memberships generated from online self-sign-ups and inbound inquiries
Maintain flawless lead management and follow-up
Attend and source local events to generate leads and increase brand awareness
Schedule, sell, and promote KidStrong camps, events, and parties
Understand key KPIs and financials to make informed business decisions
Build strong, lasting relationships with KidStrong families
Oversee center-level initiatives including maintenance, training, and brand consistency
Manage daily, weekly, and monthly cleaning and maintenance tasks
Communicate coach schedule changes using appropriate platforms
Support on-brand social media content and respond promptly to inquiries
Foster a coaching and accountability culture
Assess and document coaches based on KidStrong Coach DNA and class quality
Support onboarding, coaching, and development of team members
Manage ongoing staff training through LearnUpon
Communicate professionally via Slack and email, including timely responses
Coach classes as needed (approximately 8-10 classes per week)
Deliver curriculum focused on Brain, Physical, and Character development
Clearly communicate the “why” behind the KidStrong program to families
Requirements:
Prior sales experience
Ability to lead sales conversations, overcome objections, close memberships, follow up consistently and professionally, take full ownership of sales outcomes
Must be available for Coaches Certification on specific dates in February
Passion for working with kids and families
Professional, coachable, low-ego mindset
Strong communication (verbal & written)
Organized, adaptable, and team-oriented
Mentor mentality with a growth mindset
Ability to safely manage a physically active environment, including lifting equipment up to 25 lbs
Ability to work hands-on with children from walking age through 11 years old