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Lead sales assistant general manager coach

United States, Wilmington 20.00 - 25.00 USD / Hour · Job Posted February 13, 2026
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Job Description

KidStrong is a science-based kids training program focused on building strong, confident, high-character kids. The Lead Sales/Assistant General Manager / Coach is a part-time position and is the heartbeat of the center. This role is ideal for someone who loves sales, understands how to close with confidence, and is equally committed to delivering a top-notch, first-class sales experience for every family. This is relationship-based, values-driven, consultative selling.

Job Responsibility

  • Own the sales process from first contact to close
  • Conduct outbound call drives to new and existing leads using the center’s CRM
  • Deliver a polished, consultative sales experience
  • Close memberships generated from online self-sign-ups and inbound inquiries
  • Maintain flawless lead management and follow-up
  • Attend and source local events to generate leads and increase brand awareness
  • Schedule, sell, and promote KidStrong camps, events, and parties
  • Understand key KPIs and financials to make informed business decisions
  • Build strong, lasting relationships with KidStrong families
  • Oversee center-level initiatives including maintenance, training, and brand consistency
  • Manage daily, weekly, and monthly cleaning and maintenance tasks
  • Communicate coach schedule changes using appropriate platforms
  • Support on-brand social media content and respond promptly to inquiries
  • Foster a coaching and accountability culture
  • Assess and document coaches based on KidStrong Coach DNA and class quality
  • Support onboarding, coaching, and development of team members
  • Manage ongoing staff training through LearnUpon
  • Communicate professionally via Slack and email, including timely responses
  • Coach classes as needed (approximately 8-10 classes per week)
  • Deliver curriculum focused on Brain, Physical, and Character development
  • Clearly communicate the “why” behind the KidStrong program to families

Requirements

  • Prior sales experience
  • Ability to lead sales conversations, overcome objections, close memberships, follow up consistently and professionally, take full ownership of sales outcomes
  • Must be available for Coaches Certification on specific dates in February
  • Passion for working with kids and families
  • Professional, coachable, low-ego mindset
  • Strong communication (verbal & written)
  • Organized, adaptable, and team-oriented
  • Mentor mentality with a growth mindset
  • Ability to safely manage a physically active environment, including lifting equipment up to 25 lbs
  • Ability to work hands-on with children from walking age through 11 years old

What we offer

  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Commission on sales
  • Quarterly bonus tied to member retention
  • Training & professional development
  • Opportunity for advancement

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