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Lead room manager

United Kingdom, London 23.75 GBP / Hour · Job Posted February 02, 2026
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Job Description

This isn’t your typical corporate space, and it’s not your typical fine dining. Think of it as a high-energy, exclusive members’ club set within the heart of the action. We serve high-end bowl food, precision cocktails, and fine wines in a modern, social space at Brentford Football Club. We are looking for a character. Someone who brings energy to the room but maintains the invisible Platinum standard of service, with exceptional attention to detail. You need to be the anchor of the room: calm when the pre-match rush hits, and effortlessly professional while making each and every guest feel at ease.

Job Responsibility

  • Lead and manage a front-of-house team
  • Act as the visible personality of the room
  • Uphold high standards of service and attention to detail
  • Remain professional when interacting with high-profile individuals
  • Take total accountability for the matchday operation
  • Ensure seamless communication with partners and wider teams

Requirements

  • At least 3 years’ experience in Food and Beverage management within premium hospitality
  • Knowledge of wine lists and mixology
  • Ability to talk confidently about flavour profiles and premium pours
  • Calm temperament under pressure
  • Ability to make fast, confident decisions
  • Strong communication skills across diverse guest demographics
  • Total commitment to the 2026/27 season (August – May)
  • Attendance at a minimum of 85% of Brentford home fixtures

Nice to have

  • WSET Level 2 or above qualification
  • Mixology background or a deep passion for craft spirits
  • A passion for exceptional culinary experiences
  • A genuine love for the atmosphere of live sports

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