CrawlJobs Logo

Lead Recurring Giving Specialist

wikimediafoundation.org Logo

Wikimedia Foundation

Location Icon

Location:
United States

Category Icon
Category:
Sales

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

114758.00 - 177097.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

The Wikimedia Foundation is expanding its team and seeking an experienced fundraiser to own and grow our recurring giving program. This role is responsible for driving retention, upgrade, reactivation, and long-term value of monthly and annual donors, and for contributing to sustainer acquisition strategy in close coordination with the dedicated team. The successful candidate will bring a creative, data-driven mindset and a strong test-and-learn approach to accelerate growth and deepen supporter engagement across email, direct mail, SMS, on-platform messaging, and self-service donation tools.

Job Responsibility:

  • Own and grow the recurring giving program, leading initiatives to expand the sustainer base, improve donor retention, reduce attrition, and drive long-term value of monthly and annual donors
  • Develop upgrade and cross-sell strategies to increase donor lifetime value (LTV), including structured ask strings based on LTV, giving history, and engagement behaviour
  • Contribute to sustainer acquisition strategy guided by the dedicated team
  • Design and optimise tailored donor journeys to deliver an optimal donor experience across onboarding, retention, upgrade, reactivation, and win-back
  • Lead and continuously improve dunning processes, including payment retries, recovery strategies, lapse prevention, and reactivation campaigns
  • Oversee and optimize self-management donation tools
  • Continually refine supporter touchpoints ensuring all recurring giving communications are donor-focused and aligned across channels
  • Oversee campaign implementation end-to-end, conducting complex data selections and segmentation, ensuring strong execution
  • Monitor KPIs, produce reports and adjust tactics to meet revenue and targets related to acquisition (in partnership with the dedicated team), retention, attrition, recovery, upgrade, and lifetime value
  • Contribute to the development and management of the acquisition and recurring giving budget
  • Support forecasting and performance re-projections
  • Partner with the data team to ensure analysis supports strategic decision-making
  • Collaborate in donor research initiatives (e.g., user testing, surveys, focus groups) to inform program improvements
  • Support the Audience Strategy team in initiatives beyond recurring giving aiming to enhance donor upgrade opportunities and increase donor lifetime value (LTV)
  • Work closely with colleagues across Fundraising to ensure activities are coordinated, strategic, and supporter-centric

Requirements:

  • Experience managing and analysing sustainer giving programs
  • Proficiency in donor retention, upgrade strategies, recurring donation management, and techniques for growing donor lifetime value
  • In depth knowledge of supporters, the market and the charity sector to predict future trends, across global fundraising markets
  • Experience launching, managing, and testing fundraising campaigns and dunning processes across multiple channels, as well as integrated direct response marketing principles
  • Experience working with detailed audience segmentation, data analysis, and managing complex donor journeys across multiple audience segments
  • Comfortable working with donor KPI metrics and utilizing them to drive strategic decisions
  • Strong organizational and project management skills, with the ability to prioritize and manage multiple tasks simultaneously
  • Excellent communication and collaboration skills, with the ability to work effectively across teams and departments
  • A proactive and results-oriented approach, with a commitment to continuous improvement and learning

Additional Information:

Job Posted:
April 01, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Icon
Wikimedia Foundation - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon
PREMIUM
More languages and countries
Unlock more languages and countries
Languages
English Čeština Deutsch Ελληνικά Español Français +15
Countries
United States United Kingdom India Canada Australia +
See plans
Plans from $2.99 / month

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Lead Recurring Giving Specialist

Risk Mitigation Specialist

Amentum is seeking highly motivated, self-starting Risk Mitigation Specialist/Of...
Location
Location
United States , Quantico, Virginia
Salary
Salary:
Not provided
amentum.com Logo
Amentum
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Active TS-SCI Clearance required
  • At least 8 years of experience conducting analysis relevant to the specific labor category with at least a portion of the experience within the last 2 years
  • Bachelor’s degree in an area related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education
  • Minimum 8 years’ experience in Risk treatment or risk management in the areas of law, finance, business, operations, insurance, security, manufacturing, audits, or compliance
  • Or education in risk management systems or guidelines, such as International Organization of Standardization 31000, Committee of Sponsoring Organizations, or other Enterprise Risk Management models
  • Applying data analysis, trend analysis and problem-solving techniques
  • Contractor must be knowledgeable of data manipulation within databases and Microsoft software packages
  • Ability to identify trends, patterns, anomalies, and recommend solutions
  • Conducting strategic communications with key stakeholders, including preparing written reports, leading conferences, and giving briefings
  • Navigating technology effectively and efficiently at classified and unclassified levels (i.e. SharePoint, Microsoft Office Tools, etc.)
Job Responsibility
Job Responsibility
  • Prepare, implement, and oversee routine to moderately complex RMSs addressing risk indicators, ensuring each meet prescribed quality standards and contain the appropriate focus, depth, and breadth of information based on the individual task circumstances RMSs should clearly convey the treatment(s) chosen for each risk indicator, a rationale for each treatment, and any residual risk remaining requiring action by an outside party
  • Ensure RMSs adhere to applicable internal style guides prior to internal and external dissemination
  • Actively manage and oversee a portfolio of companies operating under mitigation
  • Provide technical direction and feedback to Government and Contractor staff, other internal parties, and external parties related to business and security risks, specific mitigation measures available, unmitigated residual risks, and related processes and procedures
  • Provide coaching, training, and mentoring to less experienced RMOs
  • Conduct peer reviews of RMSs drafted by less experienced RMOs as directed
  • Identify areas for improvement, determine the appropriate course of action addressing the areas for leadership’s consideration, and implement solutions areas for improvement may include workflow enhancements, product format revisions, additional training needs, and updates to internal guidance
  • Conduct workload management tasks by providing reasonable and appropriate suspense dates based on documented case prioritization related to timing, monitoring completion status, ensuring suspense dates are met, and realigning work, as needed, and if required
  • Manage competing priorities in those circumstances where current staff is not available to meet customer requirements
  • Actively monitor individual metrics against established key performance indicators (KPIs) and prepare the timely dissemination of individual and team performance metrics to supervisors on a recurring basis as requested
  • Fulltime
Read More
Arrow Right
New

Treasury Markets Associate

At Wise, we are fully devoted to our Mission: Money without borders. Instant, co...
Location
Location
United States , Austin
Salary
Salary:
110000.00 - 150000.00 USD / Year
assessfirst.com Logo
Assessfirst
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Time management
  • Communication skills
  • Collaboration and teamwork
  • Problem-solving skills
  • C++
  • 2+ years of trading experience preferred
  • Experience in a buy/sell side FX dealing environments
  • Confident dealing spot, forwards & swaps to manage live exposures
  • Strong communication skills to maintain and grow relationships with our banks and counterparties
Job Responsibility
Job Responsibility
  • Manage group-wide FX risks, liquidity trades and projects as part of a Global Markets Team
  • Dedicated focus on hedging activities including our in-house Cross-Correlation Multi-beta Strategy across FX products in the APAC time zone
  • Work closely with our Data Science team to develop new tooling and hedging strategies for FX risks
  • Collaborate with Treasury Liquidity Operations to optimise funding accounts in Austin/US time zone
  • Manage relationships with international banks and counterparties across Austin/US time zone, negotiating prices and optimising trades
  • Participate in initiatives to improve dealing approach, policies, controls, and systems
  • Provide analysis and reporting on dealing activities, working closely with the cash and asset management team for yield optimisation across fixed income products
  • Support new currency and product launches, ensuring efficient risk management
  • Collaborate with product and risk teams to automate risk management strategies and enhance control frameworks
  • Fulltime
Read More
Arrow Right
New

Automotive Technician

PARC Auto dba Meineke is hiring A/B Technicians, Master Techs, and Mechanics who...
Location
Location
United States
Salary
Salary:
45000.00 - 100000.00 USD / Year
meineke.com Logo
Meineke
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience - Solid background in general vehicle maintenance and repair. All experience levels considered.
  • Certifications - ASE certs are a plus — not required. We invest in helping you earn them.
  • Attitude - You show up, you do good work, and you don't leave your teammates hanging.
Job Responsibility
Job Responsibility
  • Brakes, alignments, tires, oil changes, flushes
  • A/C, cooling, exhaust, and suspension repair, etc
  • General vehicle maintenance across a high volume of cars
What we offer
What we offer
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
  • Fulltime
Read More
Arrow Right
New

Credit Controller

Location
Location
United Kingdom , Worthing
Salary
Salary:
27500.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in credit control, finance, or a related field is preferred
  • Excellent verbal and written communication abilities, with a talent for building rapport with stakeholders
  • Strong ability to prioritise tasks and manage a busy workload efficiently
  • Competency in Microsoft Office Suite and familiarity with financial systems
  • A proactive approach with strong problem-solving capabilities
  • Meticulous attention to detail to ensure accuracy in all tasks
Job Responsibility
Job Responsibility
  • Proactively monitor and manage outstanding payments from tenants and landlords, ensuring timely collections
  • Initiate and oversee recovery processes, collaborating with external agencies when necessary
  • Accurately input and maintain invoices within our financial systems
  • Regularly reconcile accounts to ensure accuracy and resolve discrepancies promptly
  • Generate comprehensive reports on arrears and credit control performance for senior management review
  • Liaise effectively with landlords, tenants, contractors, and other stakeholders to address and resolve payment issues
  • Identify opportunities to enhance credit control procedures and implement effective solutions
What we offer
What we offer
  • 28 days holiday
  • Competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles
  • Contributary pension
  • Smart spending app gives you discounts at over 900 retailers
  • Employee Assistance Programme offers free counselling support sessions
  • Get the latest gadgets and appliances with our Smart Tech Scheme
  • Cycle2Work Scheme
  • Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF
  • Professional development by funding your professional qualifications
  • Fulltime
Read More
Arrow Right
New

Quality Assurance Specialist

As a Quality Assurance Specialist with a focus on SAR Reporting at Wise, you are...
Location
Location
United States , Austin
Salary
Salary:
70500.00 - 84600.00 USD / Year
assessfirst.com Logo
Assessfirst
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Professional experience: 2+ years of experience in QA related to BSA/AML or experience in AML Investigations or SAR Reporting
  • Strong understanding of BSA/AML regulations and SAR requirements
  • Fluent in English (written and verbal skills) with the ability to clearly articulate your thoughts and recommendations
  • Self-Development: Takes ownership for personal development, including commitment to develop expertise through industry and trend analysis, regulatory insights, and emerging risk typologies
  • Quality Assurance methodology: Good understanding of Quality Assurance methodologies and frameworks, including testing procedures, scoring criteria and root cause analysis
  • Risk and Compliance expertise relevant to SAR Reporting, including the ability to identify and assess risks, interpret and apply policy requirements and guidance, and a good understanding of the regulatory environment applicable to the function
  • Analytical Skills: Efficient at reviewing and investigating customer files, identifying missing information, issues, trends and root causes, using AI and data as appropriate
  • Systems and Tools: Competent using case management systems, dashboards, AI tools to support case working and analysis
  • Critical thinking: Ability to critically assess information, demonstrate attention to detail, challenge assumptions, dig deeper where required, ask the right questions and connect data across different sources to make informed and risk-based decisions
  • Risk management: Uses facts, data, policy and risk frameworks to support conclusions and assess risk materiality ensuring decisions can be justified
Job Responsibility
Job Responsibility
  • Conduct holistic, risk-based reviews using test scripts and scorecards to assess risk outcomes, compliance with global and regional policies, relevant guidance and risk appetite
  • Assess risk, materiality and root causes for each finding, providing clear and robust reasons aligned to policy compliance and/or risk mitigation
  • Participate in calibration exercises to share findings, best practice and ensure consistent, correct decisions are made across the team
  • Clearly communicate outcomes to stakeholders covering key risks, issues, root causes, and recommendations, maintaining robust records and audit trails
  • Analyse, assess and communicate emerging themes and trends, recommending opportunities for continuous improvement
  • When assigned, scope, plan, and execute root cause analysis or targeted investigations
  • Contributes to team collaboration and knowledge sharing to enhance team capabilities
  • Take a proactive approach to consistently achieving individual and team targets (KPIs, SLAs), demonstrating a strong commitment to both quality and speed
  • Perform additional tasks as assigned by your lead, demonstrating adaptability and a proactive approach
  • Embody and uphold Wise’s values in daily interactions
  • Fulltime
Read More
Arrow Right
New

Administrative Assistant

We are looking for a dependable Administrative Assistant to join a detail-orient...
Location
Location
United States , San Diego
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 1 year of administrative, office support, receptionist, or related experience
  • Strong punctuality, reliability, and commitment to maintaining a consistent onsite presence Monday through Friday
  • Strong communication skills with the ability to interact effectively with clients, partners, vendors, and colleagues
  • Demonstrated attention to detail and ability to handle sensitive or confidential information responsibly
  • Comfortable managing multiple responsibilities, staying organized, and shifting focus when urgent needs arise
  • Proficiency with common administrative tasks such as inbound call handling, data entry, document processing, and general office coordination
  • Willingness to take initiative, learn new responsibilities, and contribute with a positive, team-oriented attitude
  • Degree not required
  • relevant experience and a strong work ethic are valued
Job Responsibility
Job Responsibility
  • Provide day-to-day administrative support to office leadership and partners, helping keep schedules, documents, and routine tasks organized and on track
  • Manage incoming and outgoing mail, distribute materials appropriately, and handle cash receipt collection with care and accuracy
  • Prepare, scan, copy, file, and organize business documents while maintaining strong attention to detail and confidentiality
  • Order and replenish office materials, kitchen items, and other workplace essentials to ensure the office remains fully stocked and functional
  • Serve as a reliable point of contact for clients by answering calls, responding to routine inquiries, and following up on outstanding invoices when needed
  • Coordinate with outside vendors on items such as postage, office supplies, and equipment-related service issues to support uninterrupted office operations
  • Complete data entry and general receptionist-style tasks that contribute to smooth front office administration
  • Adjust priorities throughout the day to meet changing requests from partners and support the broader administrative team as needed
What we offer
What we offer
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • 401(k) plan
  • Free online training
  • Fulltime
Read More
Arrow Right
New

SEN Teaching Assistant

Are you passionate about making a difference in the lives of children with Autis...
Location
Location
United Kingdom , Crowborough
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
June 04, 2026
Flip Icon
Requirements
Requirements
  • Passionate about working with children and young people with ASC
  • Patient, empathetic, and resilient
  • Able to follow instructions and work effectively as part of a team
  • Committed to continuous learning and professional development
  • Previous experience working with individuals with ASC or in a SEN environment is highly desirable, but not essential, as comprehensive training will be provided
  • experience in managing challenging behaviour
Job Responsibility
Job Responsibility
  • Provide one-to-one and small group support to pupils across mixed-age and ability classes
  • Work closely with a pupil's allocated 'key worker' to ensure the smooth day-to-day organisation of their individualised program
  • Assist in the implementation of teaching programs based on the principles of Applied Behaviour Analysis (ABA)
  • Contribute to creating a positive, structured, and engaging learning environment
  • Support pupils' academic, social, and emotional development
  • Collaborate effectively with teachers, therapists, and class staff
What we offer
What we offer
  • The opportunity to be part of a highly specialised and supportive school environment
  • Professional development opportunities in Applied Behaviour Analysis and autism-specific teaching
  • A chance to make a genuine and lasting impact on the lives of our pupils
  • A collaborative and friendly team atmosphere
  • Fulltime
Read More
Arrow Right
New

SEN Teaching Assistant

Join a dedicated team within a unique environment that supports children and you...
Location
Location
United Kingdom , Forest Row
Salary
Salary:
90.00 - 95.00 GBP / Day
https://www.randstad.com Logo
Randstad
Expiration Date
June 04, 2026
Flip Icon
Requirements
Requirements
  • Resilience & Compassion
  • Experience with complex needs, epilepsy, or ASD
  • Commitment
  • Communication
  • Makaton or PECS experience (bonus)
  • 121 teaching experience
  • ability to communicate with parents
  • ability to work well under pressure
  • able to inspire
  • be a role model
Job Responsibility
Job Responsibility
  • Assisting students with complex needs, ensuring their safety and engagement in learning activities
  • Maintaining a calm and vigilant approach to supporting students with epilepsy and other neurological conditions
  • Implementing tailored strategies for autism and learning difficulties as outlined in EHCPs
  • Helping students navigate the move between classroom learning and their residential environment
What we offer
What we offer
  • Training and education
  • Safeguarding & Prevent
  • Fulltime
Read More
Arrow Right