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Lead Receptionist

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German Centre

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Location:
United States , West Roxbury

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Start a new career as a Lead Receptionist with German Centre - Edelweiss Village! Make a difference in someone's life every day. A centerpiece in the Greater Boston community, German Centre provides high quality care for all stages of senior life.

Job Responsibility:

  • Serve as the primary receptionist by greeting, screening, and assisting residents, visitors, families, vendors, and prospective residents
  • manage lobby operations, phones, paging systems, and visitor sign-in procedures
  • coordinate front desk coverage and scheduling for all reception areas, including call-offs and vacations
  • ensure punctual opening and closing of reception and lobby areas
  • perform administrative and clerical functions including mail distribution, correspondence, filing, copying, supply inventory tracking, and operation of office equipment
  • maintain accurate records such as daily census lists, emergency census books, resident information, IWAVE/PCC admission functions, and confidentiality in compliance with HIPAA and facility policies
  • support facility operations by managing deliveries, payroll and check distribution, raffle coordination, vendor/service personnel check-in, and communication with department heads and administration
  • uphold customer service standards, safety protocols (fire and disaster procedures), attendance expectations, and regulatory compliance
  • attend mandatory in-services and perform additional duties as assigned

Requirements:

  • High school diploma or equivalent
  • ability to read, write, and speak English
  • accurate typing and basic clerical/computer skills with strong organization
  • ability to follow instructions, complete detailed work, and maintain confidentiality
  • sound judgment and ability to make independent decisions when needed
  • professional communication skills, including a courteous telephone manner and positive interaction with others
What we offer:
  • Comprehensive benefits package, including Health, Dental, Vision, company-funded Life Insurance, and optional STD, LTD, Accident, and Critical Illness coverage
  • financial and educational support, such as a 403(b) retirement plan, Flexible Spending Account, and tuition reimbursement
  • generous paid time off, including vacation, sick time, and a paid birthday
  • great workplace perks, including free parking, and a state-of-the-art facility with an inclusive, supportive culture
  • rewarding career opportunities within an outstanding and well-recognized organization

Additional Information:

Job Posted:
January 10, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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