Lead Quality Assurance Administrator, Wells Fargo

Wells Fargo

Location:
India, Hyderabad

Category:
Banking

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Wells Fargo is seeking a Lead Quality Assurance Administrator to support performance and overall effectiveness of team, as well as cross-group complex quality assurance and assess problems and issues to ensure activities follow the necessary internal and external regulatory and risk management practices. The role involves providing feedback and presenting ideas for improving or implementing processes and tools, performing or guiding others on complex development of new concepts, techniques and standards, and leading or contributing to reviews including analysis and trending of findings.

Job Responsibility:

Support performance and overall effectiveness of team, as well as cross-group complex quality assurance and assess problems and issues to ensure activities follow the necessary internal and external regulatory and risk management practices
Provide feedback and present ideas for improving or implementing processes and tools
Perform or guide others on complex development of new concepts, techniques and standards that require planning, evaluation, and interpretation
Independently prioritize work and provide day-to-day-work leadership and mentorship to team
Lead or contribute to reviews including analysis and trending of findings, proposed recommendations for change to impact future quality, test development and reporting on results
Provide guidance and subject matter expertise to immediate team and functional are
Coach lower level analysts on quality assurance, department operations, procedures and policies

Requirements:

6+ years of Quality Assurance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Must have an extensive customer facing mortgage background (open to both experienced commercial and mortgage lending folks)
Advanced Excel skills (Vlookup, data validation, review, and verification)
Experience with Microsoft Suite tools
Must be willing to show initiative, ask good questions, and work efficiently
Must exhibit a strong attention to detail

Nice to have:

Must be familiar with GSE guidelines, wholesale and residential retail processes (commercial experience also considered)
Must work well in a team environment and have excellent communication skills
Must be familiar with mortgage documentation including but not limited to: Automated Underwriting Feedback, 1008, Investor Locks, Notes, Deeds of Trust, Allonges, Endorsements and Riders
Must be familiar with the lifecycle of a residential mortgage loans funding to settlement

Additional Information:

Job Posted:
April 26, 2025

Expiration:
May 08, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Lead Quality Assurance Administrator