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Oversees dayshift operations and staff schedules Monday - Friday, 7am-3pm. Provides security services with professionalism, fairness, and compassion. Inspires confidence in patients, visitors, and team members. Complies with and enforces all safety and security rules and regulations.
Job Responsibility:
Provides security services with professionalism, fairness, and compassion in even challenging circumstances and in accordance with policies, procedures, and training
Provides front line shift leadership for Public Safety Officer 1 & 2 routine and emergency responsibilities
Provides a secure and safe work environment by monitoring officer compliance with policies, procedures, and processes
Makes decisions regarding the dispositions of apprehension/arrest cases
Rounds on internal customers and attends their meetings to monitor customer satisfaction and service delivery
Coordinates emergency response planning and practice with other Departments and Units
Performs initial performance coaching and acts as a resource to correct or improve individual performance
Serves as the primary internal trainer for the Department
Maintains current Department training standards in radio communications, verbal de-escalation, stabilization, CPR, application of clinical restraints, conducted energy weapon (Taser), etc.
Requirements:
A valid driver’s license issued by the Division of Motor Vehicle
Concealed Carry Weapon (CCW) license issued by the Department of Justice (DOJ)
High School Graduate or GED
Typically requires 5 years of experience in security or public safety role that includes experiences in responding to emergent situations and identifying and resolving issues that pose a potential risk to patients, visitors, staff and/or property
Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security & Safety (IAHSS) must be obtained on a one-time basis within two years of appointment to this role
Demonstrated ability to exercise mature judgment and sound reasoning while maintaining a courteous and tactful demeanor and quickly assess dangerous situations and taking appropriate action
Basic computer skills (Microsoft Word, Excel, navigating a web page, and database entry)
Ability to work a flexible scheduling including off-shifts, weekends and holiday, as necessary
Must sit, stand, walk, and drive throughout the workday and must lift up to 35 lbs. occasionally
Must be able to push/pull with 35 lbs of force
Ability to defend self and/or others in case of physical confrontations
What we offer:
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs