Lead Public Safety Officer

Public Safety Officer Lead

Provides security services with a customer-service approach, focusing on profess...

Location

United States , Sheboygan

Salary:

24.10 - 36.15 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) must be obtained on a one-time basis within two years of appointment to this role.
For North Carolina teammates, an Armed Guard License issued by NC Private Protective Services must be obtained within 1 year and maintained through training and competency assessments.
NIMS Compliance Certification
Firearm Owners Identification (FOID) Card issued by the Illinois State Police or Concealed Carry Weapon (CCW) license issued by the Department of Justice (DOJ).
Must meet State of IL Department of Financial and Professional Regulation licensing requirements and able to obtain a Firearm Control Card (FCC) for Proprietary Personnel within 90 days of hire.
Stop the Bleed Certification must be obtained within 1 year of hire date.
A valid driver’s license issued by the Division of Motor Vehicle.
Certified in Conducted Energy Weapon (e.g. TASER) use within 90 days of hire and periodically thereafter.
High school graduate or GED
Typically requires 5 years of experience in a security, related public safety, or customer service area that includes experiences in responding to emergent situations and identifying and resolving issues that pose a potential risk to patients, visitors, teammates and/or property.

Job Responsibility

Provides security services with a customer-service approach, focusing on professionalism, fairness, and compassion even in challenging circumstances and in accordance with policies, procedures, and training.
Provides front line shift leadership for Public Safety Officer 1 & 2 routine and emergency responsibilities. Prioritizes and assigns tasks to accommodate shifting demands and resource pressures.
Prevents, responds to, and investigates workplace violence. Responds to service calls, such as combative or threatening patients or visitors and team member incidents.
Serves as a primary resource for de-escalation, utilizing use of force when necessary.
Provides a secure and safe work environment by monitoring officer compliance with policies, procedures, and processes. Schedules public safety staff, ensures daily work and assignments are appropriately covered, ensures PTO is equitably offered and scheduled, and reviews timecards for accuracy.
Makes decisions regarding the dispositions of apprehension/arrest cases.
Rounds on internal customers and attends their meetings to monitor customer satisfaction and service delivery.
Performs key responsibilities to plan, prevent, practice, and respond to emergencies such as lost or abducted infants/children, fire, and active threats.
Responds immediately to emergency and crisis situations
physically intervenes in accordance with training to situations that have a potential for injury.

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

New

Full-time frontline leadership position within the Public Safety department of A...