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Bombardier Logo Bombardier · Customer Service

Lead Proposal Coordinator

United Kingdom, Westerham · Job Posted March 20, 2026
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Job Description

The Lead Proposal Coordinator provides leadership and support to the front-line sales team by ensuring timely, accurate, and high-quality proposals for BAS after-market services. This role oversees the proposal development process, coordinates complex work packages and serves as an escalation point for internal issues. The Lead Proposal Coordinator also mentors team members and ensures adherence to company standards and customer requirements.

Job Responsibility

  • Oversee and manage the end-to-end proposal process ensuring accuracy, timeliness and compliance with customer requirements
  • Review proposals for quality, pricing accuracy and application of special programs or incentives before release
  • Track and coordinate multiple proposals via Maximo and SF applications while adapting to changing priorities
  • Ensure proposals meet criteria of Regional Manager (RM) requests and service centre criteria
  • Coordinate workload and job assignments for team members and mentor/train new team members, promoting technical proficiency and process adherence
  • Act as an escalation point for internal issues and resource constraints prior to manager involvement
  • Perform scheduling of complex work packages involving unique customer maintenance programs and instructions
  • Apply special programs, pricing adjustments and coordinate with internal departments and external vendors for scheduling
  • Monitor proposal process steps via Maximo and SF to ensure optimal flow and timely completion
  • Communicate regularly with RMs on proposal status and delay
  • Working knowledge of Various Regulatory Authority Jurisdictions and regulatory requirements, including EASA, FAA and others as required for the production our Sales proposal

Requirements

  • High school education or equivalent
  • Minimum of 5+ years of experience in an aircraft maintenance environment (preferred)
  • Strong working knowledge of aircraft service and maintenance programs and procedures
  • Proficient on SAP, Maximo and SF
  • Ability to work independently, as well as part of a team
  • Excellent verbal and written communication skills
  • Computer skills necessary to learn and/or operate word processing, MS Office Suite, spreadsheet, database, project, e-mail, and web-based applications
  • Interpersonal skills necessary to establish and maintain effective working relationships with co-workers, employees, customers, management and contractors
  • Previous experience in aircraft maintenance planning and scheduling, proposal writing, and/or invoice analysis
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