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As a Program Manager, you are expected to help the organization manage a group of related projects to bring a significant business change and set of benefits, across the company. The stakeholders of such projects will be both internal to Global Support and external, from other areas of the company. The projects that make up the programme can be complex in their own right. The Program Manager needs to guide the ones managing the projects and steer them through the project lifecycle, managing schedules and resources, identifying risks and communicating with stakeholders. It is the Program Manager's responsibility to track the project's progress and KPI’s and raise the flag if the timeline is compromised, unforeseen risks appear or roadblocks are in the way of project success.
Job Responsibility:
Define and implement governance processes for the programme
Develop the programme brief and business case
Assure strategic alignment between multiple stakeholders
Define the appropriate project KPI’s and their targets
Manage relationships and communication with senior stakeholders
Develop integrated plans and reporting across all projects in the programme
Allocate and balance resources to meet project needs
Motivate, lead and coach project managers to ensure effective delivery
Implement regular reviews to ensure the programme is on track to achieve benefits
Report on program progress to senior management
Requirements:
A degree in Business Management or Software Engineering
Experience in Project Management
Strong interpersonal, organizational and communication skills
Strong time management skills, and ability to effectively prioritize
Ability to quickly switch context
Ability to work independently and seek innovative ways to creatively solve problems
Strategic thinker, constantly seeking to understand the driver for results