Lead Program Manager, Strategy & Business Operations Job at Mindbody

New

Sr. Operations Program Manager

The Operations Program Manager will spearhead strategic initiatives and special ...

Location

United States , Nashville

Salary:

73000.00 - 91000.00 USD / Year

Checkr

Expiration Date

Until further notice

Requirements

3+ years of experience in program management, operations, business strategy, or related fields
Proven track record of managing and delivering complex, cross-functional projects in a fast-paced environment
Exceptional communication and relationship-building skills, with experience influencing senior leadership
Strong analytical and problem-solving skills, with the ability to identify and implement effective solutions
Experience in designing and optimizing business processes, with a keen attention to detail and organizational skills
Ability to juggle multiple priorities and manage time effectively to meet deadlines

Job Responsibility

Lead and execute complex, high-visibility projects within the operations team, ensuring timely delivery and high-quality outcomes
Collaborate with product, engineering, and other stakeholders to develop and implement strategic initiatives that enhance operational performance
Analyze current operational processes, identifying opportunities for improvement and implementing solutions that drive efficiency and scalability
Assist with continuous training initiatives across newly launched projects
Develop strong relationships across teams, facilitating effective communication and collaboration to support project success
Design and implement scalable and repeatable operational processes, aligning them with company goals and growth strategies
Serve as a liaison between operations teams, ensuring alignment and synergy in reaching organizational objectives

What we offer

A fast-paced and collaborative environment
Learning and development allowance
Competitive cash and equity compensation, and opportunity for advancement
100% medical, dental, and vision coverage
Up to $25K reimbursement for fertility, adoption, and parental planning services
Flexible PTO policy
Monthly wellness stipend
In-office perks such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages
A relocation stipend may be available for those willing to relocate to a Checkr hub location

Fulltime

Senior Manager, Technology Operations, Product Strategy - WFS

We are looking for a strong leader to help build and scale our Walmart Fulfillme...

Location

United States of America , Bentonville

Salary:

90000.00 - 180000.00 USD / Year

Walmart

Expiration Date

Until further notice

Requirements

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience inproject management, program management, program operations, or related area.
Option 2: 7 years’ experience in project management, program management, program operations, or related area.
2 years’ supervisory experience.

Job Responsibility

Leads the development and execution of advanced analytics to address unique business and technical problems and support data-driven decision making.
Makes strategic recommendations to cross-functional leadership based on analysis results, and influences roadmap prioritization of partner teams.
Owns complex projects end-to-end for a business area
manages risks associated with implementation.
Develops data models (algorithms, approaches) for complex projects within a business area to drive business results and value.
Presents findings and recommendations to senior leadership.
Coaches team members and provides feedback to enhance skills, knowledge, and work performance.
Collaborates with cross-functional teams to drive a highly complex business area or one with high strategic importance to Walmart.
Navigates partner team dynamics and works across multiple sites.
Has accountability for the performance and results of the team in a highly complex business area or category.

What we offer

Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates.
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include: Stock.

Fulltime

Community Support Senior Business Operations Lead

We are looking for a Sr. BizOps Lead to be part of our global CS Business Operat...

Location

Ireland , Dublin

Salary:

124000.00 - 155000.00 EUR / Year

Airbnb

Expiration Date

Until further notice

Requirements

10+ years experience in business operations or operations management roles, preferably supporting large scale organizations that are global in nature with a proven track record of leading/driving results
Operations, Management Consulting or Financial/analytics background preferred
Must have deep functional domain expertise and knowledge in contact center operations and best practices
Understanding of contracts and commercial frameworks is a plus
Experience with process design and optimization, strategic operations and customer support strategies
Strong strategic thinking skills
Works effectively in a global fast-paced environment with the ability to solve problems while managing multiple priorities
Strong analytical and problem-solving skills with a proven track record for using data to develop and implement strategic initiatives and drive key business decisions
Experience using SQL, Python and/or Tableau is required
Is able to anticipate business and industry issues as a basis for recommending large scale product, process or service improvements

Job Responsibility

Oversee the business operations of the global contact center, ensuring that it meets the business performance standards and targets
Develop and drive the business performance management system across the CS organization
Own the recurring business review framework and operational management system
Build and foster a robust, transparent and cooperative synergy across departments
Monitor key business performance indicators (KPIs) and work with the cross functional teams to develop actions plans
Partner with CS analytics to design the right operational dashboards
Serve as the primary liaison with finance for all matters pertaining to the CS operational fiscal plan budget
Drive the annual business planning process and work with finance to build the operating budget
Build the process for driving the overall Operational Efficiencies targets
Drive all ROI, budget management in partnership with Finance, roadmaps, LT planning needs for the CS organization

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

AirCover Senior Program Management & Planning Lead

The AirCover team is charged with ideating, building, launching, and managing th...

Location

United States

Salary:

188000.00 - 235000.00 USD / Year

Airbnb

Expiration Date

Until further notice

Requirements

12+ years of experience in planning and program management
Experience with paid insurance offers offered online, preferred
PMP certification or similar, preferred
Demonstrated success independently managing and delivering large, complex projects with broad, cross-functional reach and influence
Expert in project management and planning tools such as Asana, AirTable, and Google Suite, and adept at designing and reengineering frameworks for project and program execution
Proactively develops and sustains effective relationships with diverse internal and external stakeholders, negotiating and influencing at all levels, including VP and executive audiences
Exceptional communicator, able to craft and deliver compelling narratives, persuade senior leaders, and generate buy-in for strategic initiatives
Confident leading meeting series with cross-functional partners
fosters inclusion, belonging, and talent development across teams
Familiarity with Google Suite & Keynote

Job Responsibility

Build and refine frameworks for program management and planning across AirCover
Reengineer existing project management processes to meet future needs
Develop project/program plans and readiness trackers for multiple, business-critical initiatives
Lead and manage ongoing planning activities for the AirCover business
Track the execution progress throughout all phases of the project lifecycle
Stand up and lead meeting series with cross-functional partners to track, drive, and complete work
Independently manage and deliver large, cross-functional projects of notable risk and complexity
Drive high-impact projects and contribute to the development of strategy through creative analysis and broad working experience
Identify root causes of complex problems, determine business priorities, and form groups to resolve issues swiftly

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

Senior Strategic Operations Program Manager - Investment Products

Mercury is building a complete financial stack for startups. Since we launched i...

Location

United States; Canada , San Francisco; New York; Portland

Salary:

144800.00 - 201100.00 USD / Year

Mercury

Expiration Date

Until further notice

Requirements

Have demonstrated experience leading strategic projects or programs, such as in consulting, Product Management, Program Management, Strategic Operations, Chief of Staff, or other applicable roles
Experience and a deep understanding of broker-dealers, registered investment advisers,or other investment products, especially those offered by Fintechs
Familiarity with securities regulators, including FINRA and the SEC
Exceptional stakeholder management skills, with the ability to effectively communicate and influence across various lines of business and senior-level stakeholders, and navigate teams through complex situations
Ability to work independently to identify issues, and proactively propose, build and implement solutions to address them from the ground-up
Comfortability working in an ambiguous, fast-paced environment, with a strong understanding of when to escalate urgent issues, and to whom
Have a knack for building structure and docs to track large initiatives (Google Sheets, Notion, Linear), and comfortability with manipulating, tracking, and interpreting data
Have brought structure and simplicity to a variety of complex and ambiguous business problems
Demonstrate a strong sense of ownership, and can approach new problems with curiosity and first-principles thinking
Excellent oral and written communication skills, and time management skills

Job Responsibility

Own coordination and communication through large, strategic initiatives across our investment products, maintaining clarity on the initiative’s workstreams, progress, blockers and next steps
Work directly with senior leaders and with cross-functional partners to manage the complexity of new investment initiatives, and ensure that all relevant internal, external, and business needs are accounted for
Ensure investment initiatives are tracking towards complete compliance with external partners and federal and state regulators
Drive swift and thorough responses to incidents, keeping customers and internal teams’ needs top-of-mind
Design and implement business and operational systems and processes to simplify operations and support rigorous decision making
Be an integral part of annual planning, helping to ensure that Treasury priorities are aligned to company goals
In some cases, partner with Mercury’s data teams to drive analysis and research that will help inform strategy to support high-quality long-term decisions

What we offer

base salary
equity (stock options)
benefits

Fulltime

Program Management Senior Lead

This is a dynamic product management role in the global organization requiring t...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor's/University degree, Master's degree preferred
Extensive related experience including cash management and payments product expertise
Digital Assets domain expertise
Technical experience
Excellent communication skills
Senior stakeholder relationship management skills (internal and external)
Experience in the Digital Assets/blockchain space is a distinct advantage
Demonstrated experience in Product Management and/or Product Development discipline
Outstanding strategic, analytical, and critical thinking skills
Strong leadership and team building skills

Job Responsibility

Lead digital token/stablecoin expansion projects across external blockchain networks, DeFi protocols, custodians, wallets, payment rails, and enterprise platforms
Manage integration efforts with strategic partners, including API development, smart contract deployment, settlement coordination, and regulatory alignment
Coordinate cross-functional teams including product, engineering, compliance, legal, and business development to execute projects on-time and on-budget
Develop and maintain detailed project plans, timelines, and stakeholder reporting for multiple concurrent initiatives
Responsible for the design, product development/enhancements and closing of product gaps involving co-ordination with global partners and in-country product teams across regions
Identify and mitigate project risks, issues, and bottlenecks across technical and operational domains
Track and ensure interoperability standards (e.g., ERC-20, Layer 2, cross-chain bridges, ISO 20022) are followed across integrations
Support the development and execution of the digital asset strategy
Continue to expand Citi's next generation of offerings including new feature functionality, controlled experiments and the development of Citi's network of the future
Monitor market developments in blockchain infrastructure, stablecoin regulation, and real-time payment systems

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
Discretional annual performance related bonus
Private medical insurance packages
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
Business casual workplace
Hybrid working model (up to 2 days working at home per week)

Fulltime

OpsRamp Business Strategy & Operations Manager II

Defines, manages, and evaluates business plans and processes to ensure they are ...

Location

United States , San Jose

Salary:

130500.00 - 300000.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

10+ years total experience in strategy, planning, operations, finance, or related functional area
Advanced university degree required (e.g., MBA) or demonstrable equivalent experience
Extensive knowledge of research methodology for the most challenging business issues
Excellent analytical thinking, technical analysis, and data manipulation skills
Ability to leverage new analytical techniques to develop creative approaches and insights
Extensive understanding of customer lifecycle & GTM
Superior business acumen and technical knowledge within area of responsibility
Excellent verbal and written communication skills, including negotiation and influence skills
Excellent project management skills, including leading large, cross-functional initiatives that impact the organization
Strong relationship management skills, including partnering and consulting

Job Responsibility

Develops recommendation from complex data and business analyses and formulates them into business processes
Operationalize and create new processes to embed OpsRamp into HPE products
Establishes the metrics required to measure performance and outcome
Manages activities & programs cross functionally and achieve results
Influence and work with cross-functional teams across the entire span of business planning activities
Drives all aspects of priority projects and makes final team decisions
Develops and drives comprehensive plans, with timelines and results
Ability to hold oneself and others accountable for actions and results

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion policy
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

Principal Operations Program Manager

We are looking for a highly organized and strategic Program Manager who will par...

Location

United States , San Francisco; Austin; New York; Seattle

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

10+ years of experience in program management, business operations, or strategy roles, preferably at a senior level within a global organization
Proven track record of partnering with senior executives to drive strategic initiatives and operational improvements
Strong leadership capabilities, with experience coaching and influencing senior stakeholders on content, communications, and decision-making
Expertise in establishing operational cadences and processes, with the ability to drive continuous improvement
Experience leading complex, cross-functional projects from inception through execution
Strategic thinker with exceptional problem-solving and decision-making skills
Strong leadership presence and ability to manage and influence senior executives
Ability to diagnose organizational challenges and implement effective, scalable solutions
Excellent facilitation skills for leading brainstorming and strategy sessions
Strong project management skills, with a demonstrated ability to manage complex and high-impact projects

Job Responsibility

Lead and continuously improve monthly and quarterly business reviews, coaching leaders on content and presentation
Partner with communications leads to drive global communications, fostering team engagement and cascading key information
Diagnose pain points and implement solutions to improve team effectiveness, decision-making, and access to information
Establish and manage key operational processes, such as leadership meetings and retrospectives, while continuously seeking improvements
Keep leadership informed on projects or programs that may impact the business, providing proactive insights and updates
Ensure leadership is prepared for program deadlines by coordinating necessary resources, information, and deliverables
Facilitate brainstorming sessions with functional leaders, guiding strategy development and crafting actionable plans
Lead or advise on complex strategic or operational projects, driving them from ideation to completion as needed

What we offer

Health and wellbeing resources
Paid volunteer days
Equity
Bonuses
Commissions

Fulltime

Lead Program Manager, Strategy & Business Operations

Mindbody

Location:
United States

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 01, 2026

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