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The Lead Program Manager on the Global Marketing Social team owns the operational strategy and execution excellence behind Airbnb's organic social always-on content series.
Job Responsibility
Partner with Marketing, Strategy, Creative, and Production stakeholders to drive collaboration, prioritization, and decision-making across always-on content series
Define and continuously refine ways of working for always-on organic social
Ensure each content series has a clearly documented brief
Maintain the single source of truth in Airtable
Oversee timelines, dependencies, and publishing deadlines
Drive reviews and approvals across XFN stakeholders
Partner with Social strategy, Community Managers, and Platform teams to guarantee assets are published on time and on spec
Lead content series retrospectives
Requirements
12+ years of experience in Program Management, Content Operations, Account Management, or Project Management
Understanding of organic social content production and publishing across platforms
Track record of building and operationalizing recurring content programs or editorial series at a large digital brand or media organization
Long-term strategic thinking balanced with near-term execution skills and a strong bias for building repeatable systems
Proven ability to build strong relationships and influence creative and business stakeholders without direct authority
Demonstrable skills in mediation, negotiation, and conflict resolution
Demonstrated track record of managing high-volume, always-on content workflows with cross-functional teams under consistent deadlines
Experience structuring and scaling content operations globally, including localization and transcreation workflows
Comfort working across the full content lifecycle: editorial strategy, creative production, platform publishing, community response, and performance reporting