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Lead Production Software Engineer

Romania, Bucharest · Job Posted June 28, 2026
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Job Description

The Lead Production Software Engineer role combines software engineering, production ownership, and AI-driven operational automation. The engineer will be responsible for production investigations, technical support ownership, monitoring analysis, and backend/frontend development, while continuously improving AI-assisted operational workflows. The role reports directly to the VP R&D.

Job Responsibility

  • Take ownership of the technical production support domain, including triage, debugging, investigation, and resolution of complex production issues
  • Investigate monitoring alerts, infrastructure incidents, and Sentry errors
  • Build and train our AI support agent with a vision to automatically handle support tickets and operational investigations
  • Expand AI operational capabilities into DevOps and production investigation workflows
  • Perform root cause analysis and implement long-term reliability improvements
  • Lead weekly sync meetings with the support team to improve processes and operational efficiency
  • Gather requirements form the support team and develop support tools

Requirements

  • Remarkable ownership, communication, and problem-solving skills
  • Hands-on experience with AI developer tools such as Cursor, Claude Code, MCPs, and AI-assisted workflows
  • 7+ years of experience in web product development
  • 5+ years of experience in backend technologies such as: Node.js, PHP
  • Experience in working with SQL databases
  • Strong debugging, monitoring, and production investigation skills
  • Strong understanding of software architecture, databases, and production environments

Nice to have

  • Experience working with AWS infrastructure
  • Experience in frontend technologies
  • React experience – preferred
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