Lead Product Manager, AI Servicing Job at Spring Health (San Francisco)

AI Discovery + Web Personalization Product Manager (Agentic Web Lead)

Microsoft’s mission is to empower every person and every organization on the pla...

Location

United States , Redmond

Salary:

106400.00 - 203600.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 5+ years of marketing operations, program management, project management, or related experience OR equivalent experience.
Master's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 5+ years of marketing operations, program management, project management, or related experience OR Bachelor's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 8+ years of marketing operations, program management, project management, or related experience OR equivalent experience.
3+ years technology/process improvement experience.

Job Responsibility

Own the Agentic Web strategy and operating model: Define the annual vision and roadmap across AI discovery, personalization, and on-site agent journeys, with clear intake, prioritization, and operating rhythms to sustain optimization at scale.
Run AI discovery (AEO - Answer Engine Optimization) end to end: Set standards for answer-ready content and machine interpretability, and continuously monitor, troubleshoot, and evolve performance with SEO (Search Engine Optimization), content, and engineering as answer engines change.
Launch and manage web personalization as a product: Own the full lifecycle from requirements and launch through ongoing roadmap delivery, tuning, and continuous improvement based on business priorities and customer signals.
Ensure personalization platform reliability: Define Service Level Agreements, instrumentation, monitoring, and quality gates (signal freshness, latency, delivery health), and drive incident response and post-incident improvements with engineering and analytics.
Productize and operate interactive agent experiences: Define agent vision and requirements, then own post-launch iteration of intent capture, journey handoffs, escalation paths, and recommendation quality through measurable learning loops.
Build and maintain the intent and content model: Steward the unified intent layer, taxonomy, metadata, and module mapping that connects discovery signals, in-session behavior, and agent context so the system stays scalable and governable.
Lead measurement and experimentation for long-term lift: Own dashboards and performance reviews, run an ongoing test-and-learn cadence to prove incrementality, scale winners, retire underperformers, and align cross-functional teams on actions and outcomes.
Champion trust, safety, and governance: Embed privacy, accessibility, accuracy, provenance, and brand-voice guardrails into both launches and ongoing operations, ensuring the system remains compliant and trustworthy as content and models evolve.

Fulltime

Manager, Product Manager - Extended Servicing

Job role description for core case servicing

Location

United States , New York; McLean; Philadelphia; Richmond

Salary:

149800.00 - 205100.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

Bachelor’s Degree or military experience
At least 3 years of experience working with cross-functional teams to deliver consumer or platform experiences
At least 3 years of experience working on the core product platforms that power digital experiences
At least 3 years of digital industry experience

Job Responsibility

Transform Messaging & Intake: Focus on how we communicate with customers and receive critical documentation, ensuring our messaging and document intake processes are accurate, transparent, and effortlessly integrated into the case lifecycle
Bridge the Enterprise: Act as a key partner to Card, Enterprise, and other Bank teams to extend services from their platforms into our Bank Core Case environment, ensuring we minimize "arbitrary uniqueness" across the customer experience
Scale Through Reusability: Identify and build reusable tasks and services that support multiple areas of the Bank, finding opportunities to automate existing services and drive significant operational efficiency
Lead with Data: Use quantitative data to refine investment decisions and prioritize builds that are scalable to other use cases across the ecosystem
Ideate on the Future of Service: Identify new opportunities for innovation that and supports a servicing world that encompasses Gen AI

What we offer

Supportive Leadership: A highly supportive and “bought in” leadership environment
Growth: Continuous learning budget and the opportunity to work alongside superstar product and engineering leaders
Impact: You will dream and you will ship, directly impacting the financial health of millions of customers
comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Fulltime

Product Manager – AI / Analytics - LATAM

Location

Mexico , Monterrey

Salary:

Not provided

Beretta Clima Italia

Expiration Date

Until further notice

Requirements

Bachelor's degree
10+ years of experience in analytics, data, or AI product management or closely related roles
Strong foundation in data analytics, business intelligence, and data platforms
Demonstrated experience partnering with engineering and data science teams to deliver complex AI or data products
Proven ability to influence senior stakeholders and drive alignment across diverse teams
Experience working in Agile / product-centric delivery models
Advanced English proficiency

Job Responsibility

Define and own the product vision, strategy, and multi-year roadmap for AI, analytics, GenAI, and Agentic AI products aligned to business priorities
Identify and prioritize high-impact use cases across domains such as Supply Chain, Manufacturing, Service, Commercial, and Corporate Functions
Develop business cases, value hypotheses, and success metrics to guide investment decisions and measure outcomes
Drive executive-level conversations, translating complex analytics and AI capabilities into clear business value narratives
Act as a strategic partner to senior business leaders, ensuring solutions align with operational and strategic objectives
Balance competing priorities across functions and regions while ensuring transparency, governance, and alignment
Lead cross-functional delivery teams spanning data engineering, analytics engineering, data science, ML engineering, and GenAI engineering across multiple geographies
Own and manage the product backlog with well-defined epics, features, and user stories that deliver incremental value
Partner closely with engineering teams to guide solution design, technical trade-offs, and delivery sequencing
Drive delivery of advanced analytics and BI products, AI/ML models, GenAI solutions, and Agentic AI workflows

What we offer

Comprehensive health insurance for peace of mind and well-being
Professional development opportunities to help you grow your career

Fulltime

Transformation Team Lead, Product Manager

Lead the Transformation Team for HR and Communications. Own the redesign of empl...

Location

United States , Austin; Mountain View; Warren

Salary:

134700.00 - 245000.00 USD / Year

General Motors

Expiration Date

Until further notice

Requirements

8 to 10+ years in product management or transformation delivery, ideally in enterprise collaboration, SaaS, automation, or AI
Proven experience delivering cross-functional product or workflow initiatives through adoption
Strong stakeholder management, including business, service, and communications leaders
Familiarity with modern productivity suites, AI-enabled workflows, automation, and change management
Ability to balance process efficiency with user experience and adoption outcomes

Job Responsibility

Own end-to-end team delivery, including workflow redesign and transformation execution for HR and Communications
Partner with the business sponsor to translate goals into a prioritized roadmap
Lead the team across engineering, HR or communications stakeholders, and matrixed platform and change resources
Run discovery activities including journey mapping, content-flow review, service interaction analysis, use case identification, and pilot planning
Enforce architectural compliance and ensure reuse of approved platform capabilities
Escalate missing platform capabilities or required controls rather than allowing shadow architecture
Drive adoption and behavior change in partnership with embedded change leads
Ensure every AI-enabled workflow, prompt-based solution, or automated agent receives required review and approval before deployment
Define and track success metrics tied to employee experience, responsiveness, content effectiveness, and user adoption
Manage to clear, time-bound exit criteria

What we offer

Medical
dental
vision
Health Savings Account
Flexible Spending Accounts
retirement savings plan
sickness and accident benefits
life insurance
paid vacation & holidays
tuition assistance programs

Fulltime

Senior Product Manager, AI & ML Platform

Reporting to the Senior Director of Product, Customer Value, you will be instrum...

Location

United States , New York; San Francisco

Salary:

150000.00 - 202400.00 USD / Year

Spring Health

Expiration Date

Until further notice

Requirements

4+ years of Product Management experience, including ownership of highly technical platforms, infrastructure, or developer-facing products
Demonstrated experience partnering deeply with Engineering to ship scalable, reliable systems in production environments
Strong understanding of AI/ML systems and workflows (e.g., model lifecycle, evaluation, deployment, observability), with the ability to translate complex technical concepts into clear product direction
Track record of driving roadmap clarity in ambiguous, fast-moving spaces and delivering measurable outcomes
Experience running continuous discovery with internal users and translating feedback into high-impact platform improvements
Ability to define clear success metrics, service standards, and rollout strategies that drive adoption
Excellent cross-functional communication skills, with the ability to influence senior technical stakeholders without formal authority
Prior machine learning engineering experience is preferred but not required

Job Responsibility

Shape and drive the AI/ML platform strategy and roadmap
Lead continuous discovery with feature teams
Align platform investments to business impact
Define platform solutions in close partnership with Engineering leadership

What we offer

Health, Dental, Vision benefits start on your first day
Access to One Medical accounts
HSA and FSA plans with Spring contributing up to $1K for HSAs
Employer sponsored 401(k) match of up to 2%
Yearly allotment of no cost visits to Spring Health network
Competitive paid time off policies including vacation, sick leave and company holidays
Parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents
Access to Noom
Access to fertility care support through Carrot
$4,000 reimbursement for related fertility expenses

Fulltime

Lead Product Manager - Services Experience

Millions of people come to Yelp to find and hire trusted local professionals—fro...

Location

United States , San Francisco

Salary:

149000.00 - 269000.00 USD / Year

Yelp

Expiration Date

Until further notice

Requirements

A strong foundational knowledge of what it takes to succeed as a Product Manager, with demonstrated expertise in consumer journeys, conversion optimization, or marketplace dynamics
Proven ability to analyze user funnels and translate insights into product changes that measurably move key metrics
Strong appreciation for UX design and an ability to reason about how information presentation and interaction patterns drive user behavior
Experience with or strong familiarity with LLM/chat product experiences, including conversational design, evaluation frameworks, or chat-based interfaces
Track record of setting product vision and roadmap for 12+ months, and driving execution in partnership with engineering teams
Comfortable operating across multiple surfaces (iOS, Android, Web) and working with experimentation platforms to validate hypotheses
Excellent communication and stakeholder management skills
able to align cross-functional partners around a shared strategy
A Bachelor’s Degree or an equivalent work experience is required

Job Responsibility

Own the upper-funnel user experience, identifying the information and interactions that move consumers from exploration toward submitting a project (request-a-quote)
Define and execute a monetization strategy outside of Yelp Assistant, including features like shareable “Request a Quote” links and enhanced project workspace capabilities
Establish and communicate a 12–18 month product roadmap for your lane, aligning stakeholders across Engineering, Design, Ads, and Marketing
Partner with design and analytics to analyze consumer journey data, identify high-leverage conversion opportunities, and run rapid experiments
Contribute to Yelp Assistant feature development as needs emerge post-launch, including defining chat UX patterns, instrumentation, and evaluation frameworks
Define success metrics (project submissions, funnel conversion rates, connected user need, revenue proxies) and build dashboards to track progress
Collaborate cross-functionally with peer PMs, Engineering Managers, and commercial stakeholders to ensure monetization efforts complement the broader Yelp Assistant strategy

What we offer

Bonus
Restricted stock units
Benefits

Fulltime

Principal AI Product Manager, Technical

Principal Innovation Product Manager, Technical is a visionary, strategist, anal...

Location

United States , Bellevue

Salary:

139700.00 - 252000.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Engineering, IT or equivalent experience
8+ years’ experience in hands on technical role writing production code, solution engineering, or technical archtecture in large scale company / appplication / product environment
More than 10 years Relevant Product Management experience in an agile software product development environment
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Vision & Strategy for AI Products
Owns strategy, roadmap, and lifecycle for enterprise AI products and reusable AI capabilities serving multiple customer journeys, business units, or platforms
Accountable for measurable business outcomes including revenue growth, cost reduction, adoption, retention, automation impact, and customer experience improvement
Drives multi-year product investment strategy, including business cases, funding requests, and prioritization of AI initiatives across a portfolio of opportunities
Own the product lifecycle for complex technical solutions, ensuring alignment with business objectives and customer needs
Conducts deep customer research and market analysis to identify breakthrough AI opportunities
Defines success metrics and tracks progress against ambitious growth targets
Anticipates AI trends and competitive threats, incorporating insights into product strategy
Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues, and assess opportunity size and impact
May work with data scientists to answer complex questions or identify meaningful insights from data

What we offer

competitive base salary and compensation package
annual stock grant
employee stock purchase plan
401(k)
free, year-round money coaches
medical, dental and vision insurance
flexible spending account
paid time off
up to 12 paid holidays
paid parental and family leave

Fulltime

AI Product Manager for Trade & Working Capital Solutions

Shape your career with Citi in Dublin. By joining Citi, you will become part of ...

Location

Ireland , Dublin

Salary:

85600.00 - 128400.00 EUR / Year

Citi

Expiration Date

Until further notice

Requirements

Relevant years of experience in product management, with at least 3+ years focused on AI/Machine Learning products
Proven experience working at a VP level or equivalent in a large, complex organization, preferably in financial services
Demonstrated success in defining, launching, and scaling AI products
Strong understanding of the financial services industry preferably Trade & Working Capital products
Solid grasp of AI/ML concepts, algorithms, platforms, and their practical applications
Understanding of data governance, data pipelines, and MLOps principles
Exceptional communication, presentation, and interpersonal skills, with the ability to articulate complex technical concepts to non-technical stakeholders and senior leadership
Strong collaboration and leadership capabilities with the ability to work across cross-functional teams to drive towards shared goals
Strategic thinker with a strong analytical and problem-solving mindset

Job Responsibility

Contribute to and execute a compelling vision, strategy, and roadmap for the AI product(s), aligning with overall business objectives and technology strategies
Identify new opportunities to leverage AI or to expand the AI product, conducting market research, competitive analysis, customer needs assessments, and understanding business need
Lead the end-to-end product lifecycle for AI product(s), from ideation and requirements gathering to development, testing, launch, and post-launch optimization
Work closely with engineering, data science, design, and business teams to ensure successful product delivery
Translate complex business problems and user needs into clear, concise, and actionable product requirements and user stories for AI models and platforms
Prioritize features based on business value, technical feasibility, and strategic impact
Collaborate effectively with a diverse set of internal stakeholders, including business unit heads, technology teams, risk, compliance, and legal, to ensure alignment and secure buy-in for AI product initiatives
Possess an understanding of AI/ML techniques (e.g., natural language processing, computer vision, prompt engineering, contextual engineering, predictive analytics, reinforcement learning), their applications, and limitations
Collaborate with technical teams on model selection, data requirements, and solution design
Define key performance indicators (KPIs) and metrics for AI products, monitor performance post-launch and iterate based on data-driven insights

What we offer

Business casual workplace with a hybrid working model (up to 2 days working at home per week)
Competitive base salary (which is annually reviewed)
Additional benefits that support you (and your family) to be well, live well and save well

Fulltime

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Lead Product Manager, AI Servicing

Job Description

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