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EverCommerce Logo EverCommerce · IT - Software Development

Lead Product Designer

New Zealand Employment contract · Job Posted July 03, 2026
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Job Description

As a Lead Product Designer at EverWell, you’ll lead UX outcomes for Timely across desktop and mobile, delivering impactful end-to-end product design from discovery through to delivery and optimisation. You’ll champion human-centred design, collaborate cross-functionally, and drive innovative, user-focused experiences across complex product ecosystems. This role is ideal for a strategic and hands-on design leader who thrives in fast-paced, high-growth environments. You’ll influence product direction, mentor fellow designers, improve design practices, and partner with stakeholders to create seamless experiences that deliver value for customers and the business.

Job Responsibility

  • Deliver world-class product design for complex products, using insights-driven approaches to solve meaningful user problems
  • Drive seamless cross-product experiences by identifying opportunities that benefit multiple user groups
  • Lead UX activities across the product lifecycle, partnering closely with Product, Engineering, Marketing, and Research teams
  • Conduct and apply UX research, define success metrics, and use data to measure design impact
  • Foster strong collaboration through clear communication, stakeholder alignment, and sharing insights and work in progress
  • Mentor and coach designers and stakeholders while continuously improving design practices and team capability

Requirements

  • 10+ years’ experience in SaaS product design, with a strong portfolio of impactful work
  • Proven ability to lead end-to-end user-centred design processes, from research and problem definition through to delivery and measurement
  • Strong expertise across UX methodologies including research, journey mapping, prototyping, testing, analytics, and ideation
  • Experience designing complex, cross-product experiences across responsive web and iOS platforms
  • Demonstrated success improving design practices, increasing team maturity, and mentoring designers
  • Excellent stakeholder management, communication, and influencing skills across all levels of the business
  • Comfortable navigating ambiguity and delivering pragmatic, iterative solutions in fast-paced agile environments
  • Growth mindset with a collaborative and humble approach

What we offer

  • additional annual leave
  • flexibility to work from home or the office
  • high-spec home office set up
  • professional development budget
  • annual wellness allowance
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