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Topline Pro’s Lead Product Designer will help Pros discover the value Topline Pro and its products bring to them—then stick around to grow with us. We're looking for a Lead Product Designer to join this mission and elevate our acquisition and retention experience. You'll be deep in the product—designing thoughtful, high-craft experiences that improve adoption, build trust, and support long-term retention of our Pros. Whether helping new segments of Pros discover Topline Pro, designing engaging tools to improve conversion or re-engaging them with the right next step, you'll be focused on impact and outcomes. You'll partner closely with product managers, engineers, marketing leaders, and fellow designers to shape meaningful journeys across mobile and web. We're looking for someone who's grounded in interaction design, strong in systems thinking, and comfortable building end-to-end solutions in complex product environments.
Job Responsibility:
Design product experiences that help Pros discover, onboard, and succeed across Topline Pro’s ecosystem
Collaborate with partners to define strategy, shape roadmaps, and deliver end-to-end flows that increase adoption and retention
Use craft, curiosity, and customer insight to simplify complexity and guide Pros to value
Balance quick iteration with high-quality execution—contributing to both vision work and shippable UI
Elevate the work of others by giving clear, actionable feedback and helping grow a culture of design excellence across the design organization
Advocate for best practices and design patterns that feel intuitive, performant, and platform-native
Requirements:
6+ years of experience in product design
Portfolio showing strong interaction design, craft excellence, and clear problem-solving across mobile and web
Demonstrated success designing for web and native mobile applications (iOS and Android), including nuanced transitions, gestures, and platform conventions
Systems thinker who can map out complex flows
Experienced in driving measurable outcomes (increasing engagement, activation, or retention) in ambiguous environments
Strong collaborator who brings clarity and energy to cross-functional work
Customer-first mindset with ability to interpret data and research into design decisions
Curious, self-directed, and excited to build at a fast-growing startup
Excited to mentor others and help scale both the team and the craft
Interested in exploring and leveraging AI to accelerate the design process without compromising quality
What we offer:
Competitive compensation packing including base salary and equity
Full Medical, Dental, and Vision Health Coverage
Computer and workspace enhancements
Monthly stipend for mental and physical health
401(k) plan (non-matching)
Unlimited vacation, 9 company holidays including election day, and 1 personal volunteer day a year
Company-paid Wellhub membership for fitness and wellness
Dinner covered with Uber Eats + a stocked kitchen
Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros