Lead Product Designer Jobs

Lead Product Designer

Truebill

Location:
United States, San Francisco ▼
Washington, D.C.
Detroit
New York City

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

140000.00 - 170000.00 USD / Year

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Job Description:

As the Lead Product Designer for Rocket Ready, you’ll design the tools and experiences that help our Credit Upgrade consultants guide aspiring homeowners, while building the systems that let us support far more people than humans alone can. You’ll work across the full product surface: the consultant Workspace, workflow automations, customer-facing guidance experiences, and motivating onboarding flows that keep people moving toward becoming mortgage-ready. This role blends systems thinking, experience design, and rapid experimentation. You’ll turn messy, real financial journeys into intuitive flows, simplify complex decision paths, and help build a product that can scale from human-led to software-led guidance. You’ll work closely with Product, Engineering, and our business partners to bring clarity, momentum, and craft to high-impact problems.

Job Responsibility:

Design features that turn expert credit guidance into structured, reusable, and scalable workflows
Build tools that support day-to-day consultant workflows by unifying fragmented tasks, insights, communication tools, and performance views into a single, intuitive system
Partner with operations and consultants to understand workflows first-hand, conducting shadowing and research to surface opportunities
Create clear, motivating onboarding and intake flows that set expectations and help determine readiness
Design lightweight guidance experiences that may sit inside AI-supported chat interactions or hybrid flows
Support early lifecycle and nurture touchpoints that keep users informed, engaged, and progressing toward mortgage readiness
Define and run iterations grounded in user insights, operational feedback, and measurable outcomes
Use both qualitative and quantitative data to evaluate designs, guide hypotheses, and refine experiences
Present work with clarity, grounding recommendations in reasoning, constraints, and expected impact
Partner closely with PMs, engineering, operations, and business unit leadership to influence product strategy
Contribute to a healthy design culture through proactive communication, thoughtful critique, and openness

Requirements:

6+ years of product design experience, with strong examples of complex workflows, internal tools, or system-level design
Deep proficiency in Figma and comfort designing within (and evolving) system constraints
Strong UX fundamentals, with the ability to move quickly, iterate with confidence, and communicate clear rationale
Deep user empathy, paired with a clear understanding of how to keep people motivated and supported through long, sometimes stressful financial journeys
Skilled at working with engineering, product, operations, and service teams to turn real workflows into product opportunities
Equally comfortable in high-level systems thinking and fast, hands-on execution
Empathetic, curious, and collaborative
you bring structure to ambiguity and give feedback with openness

What we offer:

Health, Dental & Vision Plans
Competitive Pay
Matching 401k
Unlimited PTO
Lunch daily
Snacks & Coffee
Commuter benefits

Additional Information:

Job Posted:
December 13, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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