Lead Product Designer, Health AI Job at OpenAI (San Francisco)

Job Description

OpenAI’s charter calls on us to ensure the benefits of AI are distributed broadly and safely. Our Health AI team focuses on expanding access to high-quality medical expertise and aims to set a high standard for deploying AI responsibly in high-stakes domains. Improving health will be one of the defining impacts of AGI. Today, millions of people lack access to reliable medical information, and clinicians around the world face increasing time and resource constraints. We are building AI systems like ChatGPT Health and OpenAI for Healthcare that support patients, clinicians, and health workers, while meeting the highest standards for safety, reliability and privacy. We are seeking an experienced product designer to craft the healthcare product experiences of today and tomorrow. Design plays a critical role here. You’ll create products that are easy to use, beautiful, and push the boundaries of what’s possible to enable the healthcare system to deliver better care and hundreds of millions of people to lead healthier lives. You’ll help chart our course into the future, shaping our product direction and design culture.

Job Responsibility

Contribute to the overall design and product direction of OpenAI products
design and ship high-quality products and improvements, from early concepts to high-fidelity prototypes and visuals
partner closely with engineering, product management, AI research, and design peers to define both long-term strategy and short-term tactics
engage in user research to better understand our users (patients, clinicians, consumers) and refine our products
contribute to and evolve our design system
help establish our design culture and grow our team
take ownership of ambiguous problems and drive them to practical, high quality solutions

Requirements

8+ years of experience shipping larger scale software products
portfolio showcasing strong UX, UI, and interaction design skills
impactful communication and storytelling skills
experience thinking through complex interaction design problems
ability to tackle ambiguous problems and shape them into a clear vision
excitement about being immersed in the AI research process and defining AI-first products

Nice to have

Prior experience with health-related products
experience building compliant or regulated products (healthcare, enterprise, finance or similar)

What we offer

Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures
paid sick or safe time
mental health and wellness support
employer-paid basic life and disability coverage
annual learning and development stipend
daily meals in our offices, and meal delivery credits as eligible
relocation support for eligible employees
charitable donation matching
wellness stipends
offers equity
performance-related bonus(es) for eligible employees