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NTT DATA Logo NTT DATA · IT - Software Development

Lead Product Designer – E-commerce

United Kingdom, London · Job Posted April 11, 2026
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Job Description

The Lead Product Designer will play a crucial role in shaping e-commerce experiences by collaborating with cross-functional teams. This position requires a strong product mindset and a focus on iterative delivery, experimentation, and measurable improvements. The ideal candidate will have over 8 years of experience in product design, particularly in e-commerce, and will be responsible for leading design initiatives, mentoring other designers, and contributing to design systems.

Job Responsibility

  • Lead the design of end-to-end e-commerce journeys across web and mobile
  • Shape product direction in partnership with Product Managers and business stakeholders
  • Translate commercial goals into intuitive, high-performing experiences
  • Use research, insight and analytics to inform design decisions
  • Prototype and test ideas quickly to validate assumptions
  • Contribute to and evolve design systems for scalability and consistency
  • Support and mentor other designers within the team
  • Facilitate workshops and alignment sessions with clients and internal teams
  • Own the quality and coherence of the customer experience across your product area
  • Collaborate with Product and Engineering to shape and prioritise the roadmap
  • Design and deliver features that drive measurable improvements in conversion, engagement and retention
  • Lead and contribute to A B testing and optimisation initiatives
  • Present work confidently, clearly explaining rationale and trade-offs
  • Ensure accessibility and inclusive design principles are embedded in all outputs
  • Balance user needs, business goals and technical constraints in decision making

Requirements

  • 8+ years experience in product design, with strong experience in e-commerce
  • Proven experience working within agile, cross-functional squads
  • Strong partnership with Product Owners and Product Managers on backlog shaping and prioritisation
  • A track record of delivering measurable product improvements
  • Excellent UX and interaction design fundamentals
  • Strong visual design skills and attention to detail
  • Confident prototyping skills using tools such as Figma
  • Experience using data and customer insight to inform decisions
  • Solid understanding of core e-commerce journeys including search, browse, product detail and checkout
  • Experience contributing to or leading design systems

Nice to have

  • Experience working within consultancy or multi-client environments
  • Exposure to international or multi-market e-commerce platforms
  • Experience with service design or end-to-end customer journey mapping
  • Familiarity with experimentation frameworks and growth methodologies
  • Experience working within large enterprise or transformation programmes
  • Previous experience mentoring or leading other designers

What we offer

  • We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing
  • Our Learning and Development team ensure that there are continuous growth and development opportunities for our people
  • We also offer the opportunity to have flexible work options
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