Lead Process Engineer

• Develops root cause analysis and business case for proposed technology, staff and structure changes, including cost estimates
• Implementing programs to convert identified opportunities to delivery business benefit
• Managing and prioritizing multiple complex projects and project teams
• maintaining necessary procedures to ensure business goals are met in a sustainable manner
• Establishes standards for measuring performance against process requirements utilizing formal process engineering tools and methods
• Ensures development of metrics (key indicators) that provide data for future improvement opportunities
• Identifies and manages resources, including cross-entity members, to execute projects
• Organizes, leads, and facilitates cross-entity, major LOB or multi-LOB/group redesign initiatives that encompass an end-to-end analysis and future state redesign requiring application of specialized knowledge or skills critical to the redesign efforts
• Aligns projects to management and business strategy
• Integrates vertical and horizontal solutions into the strategy
• Ensures effective relationships among the design team(s) and partners
• Ensures appropriate application of cultural focus, tools, and/or statistical approach
• Drives business awareness of quality/process methodology and overcomes barriers related to cultural shifts, silo mentality as required
• Ensures effective relationships among the design team(s) and partners
• Coaches multiple redesign teams in LEAN/Six Sigma process and tools and applies comprehensive knowledge of Process Engineering tools and methods to mentor matrixed team members on improvement approach, coupling with the appropriate techniques to educate and inform others
• Ability to redesign processes and enhance solutions through identifying technical/digital solutions for business problems — RPA/RDA/Workflow/Bolton etc.

5+ years of Process Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• PMP
• Design Thinking
• Prince 2

• Diversity and inclusion policies
• Focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture
• Emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions