Lead Process Engineer

• Execute the enterprise RCSA service modeling standards and practices
• Lead initiatives requiring specialized knowledge to support risk management efforts
• Build effective relationships with HR service leaders and partners
• Conduct root cause analysis and develop business cases for technology, staffing, and structural recommendations
• Evaluate processes and identify underlying risks across stakeholders, mapping out issues and making recommendations to mitigate risk across end-to-end service
• Develop metrics and controls for future improvement opportunities
• Ensure effective use of cultural focus, tools, and operational excellence methods
• Coach multiple cross-functional redesign teams
• Make decisions and resolve issues to meet business objectives
• Interpret policies, procedures, and compliance requirements
• Collaborate and influence across all levels, including senior managers
• Lead teams to achieve objectives

5+ years of Process Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Working knowledge of HR processes and services
• RCSA refresh experience, service modeling facilitation, consulting, or workshop facilitation
• Proficiency with enterprise modeling standards using iGrafx with strong QA results
• Lean Six Sigma (Green Belt or higher)
• Process simplification mindset that guides stakeholders to address risk at the source and recommends design enhancements that leverage automation using modern tools, including Workday, ServiceNow, low code no code, ML/AI solutions.
• Ability to quickly establish credibility to build and maintain effective working relationships
• Excellent verbal & written communication at all levels

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement