Lead/Principal Enterprise Architect Job at Four Seasons (Toronto)

Job Description

The Enterprise Architect is pivotal in shaping and executing the Technology Roadmap in support of Four Seasons’ strategic plan. We are in search of an accomplished Enterprise Architect to join our diverse and dynamic team. Ensuring seamless alignment with diverse business goals and objectives across borders, you will be instrumental in designing and overseeing the implementation of cutting-edge, enterprise-wide technologies that cater to current and future global needs. This includes leading the integration of AI-drive capabilities and intelligent automation into the enterprise architecture, ensuring responsible, scalable and business-aligned adoption of AI. You will be at the forefront of forward-looking road mapping and innovation initiatives designed to evolve Four Seasons’ legendary, industry-leading guest service. The Global Enterprise Architect possesses a strategic mindset appreciating the intricacies of delivering technology globally. The successful candidate will possess a passion for innovation, a proven track record of designing and implementing successful enterprise technology architectures and the ability to incorporate emerging technologies in a proactive yet practical fashion. Finally, these skills will be complemented by exceptional communication and strong business acumen.

Job Responsibility

Strategic Global Planning and Architecture Design
Collaborate with cross functional stakeholders to appreciate business requirements, operational challenges and evolving guest service demands
Develop a comprehensive 5-8 year Enterprise Architecture and Technology Reference Architecture ensuring scalability, adaptability and efficiency
Ensure alignment to strategic plan initiatives, evolving guest demands and ensure technical currency
Define AI reference architectures, guardrails, and patterns to enable scalable, secure and responsible AI adoption across the organization
Communicate architecture and guidelines to Solution, Platform, Data and Security Architecture teams
Enhance innovation processes to incorporate emerging technologies or evolving regional requirements
Global Risk Management
Incorporate data protection, privacy, accessibility and other emerging regional requirements into the enterprise architecture
Incorporate Responsible AI principles, including model transparency, bias mitigation, data governance, and regulatory compliance into enterprise architecture and governance processes
Maintain a risk register and measurement framework and continuously reassess
Report findings Governance committees and/or CISO
Documentation and Architectural Standards
Create and maintain comprehensive documentation of the global Enterprise Technology Architecture including design principles, guidelines and standards
Effectively communicate complex technical concepts to both technical and non-technical stakeholders globally
Lead Technology Architecture function and ensure alignment with Solution, Platform, Data and Security Architects
Manage and maintain Enterprise Architecture dispensation process
Participate as a member of the Technology Leadership Team
Vendor Alignment
In partnership with Technology Leadership, ensure partner and vendor ecosystems are educated on Four Seasons enterprise technology architecture
Establish strong relationships with vendor Product Management leadership and strive to influence product roadmap based upon Four Seasons’ requirements
Industry Leadership
Keep abreast of industry technology trends but strive to apply best practice capabilities from organizations servicing a similar customer demographic

Requirements

Bachelor's or Master's degree in Computer Science, Information Technology, or a related field
5+ years of proven experience as an Enterprise Architect or in a similar international role
10+ years of experience in roles similar to Solution or Platform Architect
5+ years of experience presenting to Executive leadership
Strong understanding of AI/ML architecture patterns, data requirements, and integration approaches within enterprise ecosystems
Strong understanding of global business processes and the ability to translate international business needs into technology solutions
In-depth knowledge of enterprise-level systems on a global scale, including applications, data, infrastructure, and security
Strong understanding of Architecture frameworks (e.g., TOGAF, Zachman), certifications are preferred
Enterprise Architecture design and governance
Appreciation of modern software development processes
Strong understanding of modern digital technology stacks
Understanding of AI/ML frameworks, patterns and associated methods of integration into enterprise environments
Experience with contemporary Integration methodologies and toolsets
Strong understanding Infrastructure-As-A-Service and Platform-As-A-Service solutions
Experiencing with and appreciation of legacy application architectures (client/service, middleware, traditional high volume relational databases)
Highly critical and analytical disposition
High attention to detail and strong listening skills
Natural curiosity and an ability to undertake creative exploration
Great communication skills especially with senior executives
Passion for Enterprise Architecture and Technology Innovation to achieve Business Outcomes and Business Alignment
Demonstrable experience designing and publishing practical Reference Architecture
Experience integrating with and guiding functional Architecture teams
Ability to try new approaches, accept and acknowledge areas for improvement, refine and iterate

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Lead/Principal Enterprise Architect

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