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Four Seasons Logo Four Seasons · Hospitality and Tourism

Lead Pool Server

United States, Austin · Job Posted May 16, 2026
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Job Description

Four Seasons Hotel Austin is seeking a Lead Pool Server to join their dynamic Food & Beverage Team. The ideal candidate will be a strong communicator with excellent reading, writing, and verbal English skills, they thrive in fast-paced, outdoor environments, confidently handling hot and humid conditions. They balance strong multitasking abilities with organization and service excellence, while demonstrating leadership, clear communication, and effective problem-solving skills.

Job Responsibility

  • Deliver service in line with Four Seasons standards by ensuring guests’ needs are met through attentive amenity, food, and beverage service
  • manage transactions accurately
  • complete opening and closing procedures
  • maintain clean, safe, and organized pool areas
  • serve guests efficiently
  • assist with seating and inquiries
  • resolve concerns promptly
  • support daily operations and special events
  • supervise and guide pool servers
  • uphold service standards
  • step into a leadership role when needed to ensure a smooth, high-quality guest experience

Requirements

  • Strong communicator with excellent reading, writing, and verbal English skills
  • thrive in fast-paced, outdoor environments
  • confidently handle hot and humid conditions
  • strong multitasking abilities with organization and service excellence
  • demonstrate leadership, clear communication, and effective problem-solving skills
  • knowledge of MICROS preferred
  • minimum of 1–2 years of food and beverage and/or pool operations experience in a high-volume upscale resort or hotel environment
  • previous lead, shift leader, or supervisory experience preferred
  • TABC & Food Handlers Certifications required
  • work authorization in the United States

Nice to have

  • Knowledge of MICROS
  • previous lead, shift leader, or supervisory experience

What we offer

  • Free Medical, Dental and Vision Insurance after 30 days
  • room night stays at Four Seasons Worldwide
  • employee meals prepared by the Four Seasons Culinary Team
  • dry cleaning and alteration of employee uniforms
  • parking in Downtown Austin during work shifts
  • discounted public transportation options
  • Four Seasons beds and bedding
  • Gold’s Gym membership
  • vacation, sick, twelve paid holidays
  • 401k participation with a company matching program
  • 100% Company-Paid Parental Leave
  • growth opportunities within Four Seasons
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