Lead phlebotomist - inpatient Job at beebe healthcare (Lewes)

Job Description

General: Assists the Director/Manager in the technical management by ensuring proper day to day operations of the area. Serves as a resource person for team members. Primary duties include ensuring compliance with policies / procedures and regulatory requirements, problem solving, teaching/training, and communication in the performance of venipunctures, finger sticks, heel sticks, use of butterfly equipment, point-of-care glucose equipment, EKG equipment and Therapeutic Phlebotomy procedures. Specific: Responsible for the area of Phlebotomy / Registration. Responsible for the accurate and timely collection, labeling, processing and delivery of patient specimens to the laboratory.

Job Responsibility

Assists the Director/Manager in the technical management by ensuring proper day to day operations of the area
Serves as a resource person for team members
Primary duties include ensuring compliance with policies / procedures and regulatory requirements, problem solving, teaching/training, and communication in the performance of venipunctures, finger sticks, heel sticks, use of butterfly equipment, point-of-care glucose equipment, EKG equipment and Therapeutic Phlebotomy procedures
Responsible for the area of Phlebotomy / Registration
Responsible for the accurate and timely collection, labeling, processing and delivery of patient specimens to the laboratory
Demonstrates ability to plan and organize workflow to maximize productivity while maintaining quality, safety and customer satisfaction
Assists in the development of PDCA systems to implement and monitor process improvements and take action where appropriate
Ensures team members maintain departmental policies/procedures, and adhere to all quality, safety, and regulatory standards/requirements
Supports department by monitoring regulatory/accreditation compliance
Takes actions to address deficiencies as appropriate
Trains new and current team members and students
Ensures that orientation and training checklists are completed
Makes sure that annual mandatory education is completed and competencies are assessed and documented
Provides feedback to leadership about team members' performance, including need for coaching, counseling, disciplinary action
Assists leadership in completing initial and annual performance appraisals
Recommends/Assists with the preparation of departmental training and education, quality and safety programs and performance improvement projects
Acts as resource person for daily operations within the department, section or unit
Very knowledgeable about the specific aspects/technical details of the job and readily share knowledge with others
Participates in the interview process and provides feedback on candidates

Requirements

Minimum two years in a related field
Able to communicate effectively, pleasantly, cooperatively, and discretely with patients, physicians, team members, and the general public
Able to work under pressure and maintain patient confidentiality
Excellent communication skills and ability to relate well with people of diverse backgrounds, training and experience
Demonstration of creativity, initiative and problem solving
Clear Communication Skills Both Written and Verbal
Able To Keep Confidential Information Regarding Patients, Team Members
Able To Withstand Crisis Situations
Has Skills to Provides Customer Service to Patients, Team Members and Visitors
Knowledge And Experience with Electronic Health Records
Completed A Course in Phlebotomy
ACSP-PHLEBO credential
High school graduate or equivalent

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Lead phlebotomist - inpatient

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