Lead People Solutions and Advice Infrastructure, HSBC

HSBC

Location:
India, Hyderabad ▼
Bangalore

Category:
Human Resources

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We are currently seeking an experienced professional to join our team in the role of Lead People Solutions and Advice Infrastructure India, Sri Lanka (Employee Relations).

Job Responsibility:

Design, implement, streamline policies and procedures ensuring alignment with local employment legislative provisions and HSBC Group framework
Provide strategic advice on PS&A (People Solutions and Advice) aspects to HR team(s) / Business on a wide variety of employment matters utilizing appropriate approach / methodology to identify associated risks with actions / decisions
Apply in-depth knowledge of the labour laws, Group Policies provide strategic inputs and appropriate resolution complex ER (Employee Relations) issues, ensuring compliance with regulations and Group standards
Understand Business / Functional requirements and Policies provide strategic inputs and appropriate resolution aligned with local employment legislative provisions and HSBC Group framework
Provide strategic guidance for development and implementation of Business Change / Transformation programmes
Partner for execution of complex Business Change / Transformation programmes and provide innovative solutions for effective resolution of bottlenecks / challenges
Oversee, track & monitor PS&A service delivery metrics and provide trends / insight to various Entity / Regional / Global Governance Forums
Effectively engage and manage relationships with legal counsels
work on litigation strategy with respect to employment disputes
ownership & accountability for outcomes
Foresee critical ER situations within the country and advise HR and Business on the implications
proactively define mitigation mechanisms and plans
Provide day-to-day direction and mentorship to team members, ensuring professional service delivery, skill development, and workload balance
Stay current on industry trends, best practices, and changes in employment laws to ensure the organization remains compliant and maintains a competitive employee relations strategy
Act as a point of escalation, coach and provide guidance for HR Colleagues, Business Stakeholders (across levels) on complex concerns / whistleblowing investigations for effective resolution
Build strong relationships with various internal stake holders i.e. HR Team, Internal Legal, Specialist Functions for seamless delivery of PS&A objectives
Ensure compliance to Legal entity/ Country regulatory, and other local matters while operating within defined Global Standards
Ensure appropriate consolidation, quality audit and reporting on all PS&A aspects for GSC & HTC sites
Partner with Risk Team to undertake periodic risk assessment of Employment Practices & Relations Risk for the entities in scope and develop remediation action plan as appropriate
Ensure compliance of organizational policies with legal requirements
and participate in audit when requested.

Requirements:

Post Graduation in Human Resources or equivalent with 15+ years of experience in Human Resource function & atleast 10 years of experience in Employee Relations
Demonstrated experience in developing strategy, managing ER policies, processes, and practices in a global and matrixed environment with a strong track record of establishing credibility, maintaining integrity, and delivering desired results for stakeholders
Strong knowledge and application of employment laws (federal & state) applicable to India & Sri Lanka
High business acumen and ability to understand changing business trends
Exceptional communication and interpersonal skills, handling sensitive matters with confidentiality, empathy, and cultural awareness
Effectively consult (listen, understand, and influence) people at all levels (including senior leadership) in a qualitative and quantitative manner
Excellent analytical and critical-thinking skills to assess situations objectively and provide effective solutions
Ability to make rational decisions and navigate through complex scenarios with minimal guidance or supervision
Ability to work with and constructively influence senior stakeholders across the function & business.

What we offer:

Continuous professional development
Flexible working
Opportunities to grow within an inclusive and diverse environment.

Additional Information:

Job Posted:
September 15, 2025

Expiration:
October 15, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Lead People Solutions and Advice Infrastructure

HSBC

Location:India, Hyderabad ▼Bangalore

Category:Human Resources

Contract Type:Employment contract