Lead patient access representative Job at Phoenix Children's (Avondale)

Patient Service Representative Lead

Leads the patient service area, ensuring standards are met, managing staff, and ...

Location

United States , Lake Geneva

Salary:

21.85 - 32.80 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Two years of experience in either Patient Access or any of the following related experience
general physician office support or billing office, insurance office, customer service/hospitality, or call center (any industry)
High school diploma or GED
Demonstrates the Advocate Health purpose, values and behaviors
Demonstrated ability to effectively act as a resource to other teammates
Ability to effectively communicate policies and procedures and provide coaching to teammates
Demonstrated leadership skills such as delegation, team building, managing multiple priorities, problem solving, and decision making
Analytical skills including the ability to facilitate data collection to be used for current operations and future planning
Demonstrated ability to lead a team by motivating and facilitating teammate professional growth and development
Ability to work in a high profile and high stress area, working independently to set and meet deadlines, multitask and prioritize work

Job Responsibility

Oversees the daily activities of the patient service area to ensure department standards are met
Educates staff of any changes pertinent to their roles
Orders supplies according to budget guidelines and department needs
Identifies staffing needs and communicates those needs to leadership
Ensures all personnel department policies and procedures are followed
Acts as a resource to patient services staff, which includes training/orienting, providing day-to-day work direction, and giving input on performance
Assigns, monitors and reviews progress and accuracy of work, directs efforts and provides guidance on more complex issues/concerns
May generate daily staff work schedules to provide maximum efficiency and patient throughput (i.e. daily work assignments
break and lunch schedules
training and team meeting schedules)

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Patient Service Representative Lead

Leads the patient service area, ensuring department standards, staff education, ...

Location

United States , Lake Geneva

Salary:

21.85 - 32.80 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Two years of experience in either Patient Access or any of the following related experience
general physician office support or billing office, insurance office, customer service/hospitality, or call center (any industry)
High school diploma or GED
Demonstrates the Advocate Health purpose, values and behaviors
Demonstrated ability to effectively act as a resource to other teammates
Ability to effectively communicate policies and procedures and provide coaching to teammates
Demonstrated leadership skills such as delegation, team building, managing multiple priorities, problem solving, and decision making
Analytical skills including the ability to facilitate data collection to be used for current operations and future planning
Demonstrated ability to lead a team by motivating and facilitating teammate professional growth and development
Ability to work in a high profile and high stress area, working independently to set and meet deadlines, multitask and prioritize work

Job Responsibility

Oversees the daily activities of the patient service area to ensure department standards are met
Educates staff of any changes pertinent to their roles
Orders supplies according to budget guidelines and department needs
Identifies staffing needs and communicates those needs to leadership
Ensures all personnel department policies and procedures are followed
Acts as a resource to patient services staff, which includes training/orienting, providing day-to-day work direction, and giving input on performance
Assigns, monitors and reviews progress and accuracy of work, directs efforts and provides guidance on more complex issues/concerns
May generate daily staff work schedules to provide maximum efficiency and patient throughput (i.e. daily work assignments
break and lunch schedules
training and team meeting schedules)

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance

Fulltime

Market Access Private Insurance Senior Manager

Join Amgen’s Mission of Serving Patients. At Amgen, if you feel like you’re part...

Location

Canada , Ontario

Salary:

149929.00 - 199919.00 CAD / Year

Amgen

Expiration Date

Until further notice

Requirements

Bachelor's degree in life sciences, business, health economics, or a related field
Minimum of 10 years of demonstrated experience working with or for private insurers and/or payer organizations
Demonstrated experience of working with or for a pharmaceutical/biopharmaceutical manufacturer, with a focus on market access, reimbursement, or private payer strategy
Recognized expertise in the Canadian private payer landscape, including insurers and PBMs
Strong, established relationships across the private insurance ecosystem
Deep understanding of drug reimbursement processes, pricing frameworks, and formulary decision-making
Proven experience leading payer negotiations
Demonstrated ability to operate strategically and influence at a senior level
Demonstrated ability to analyze complex data and translate insights into actionable strategies
Excellent communication, negotiation, and stakeholder management skills

Job Responsibility

Lead the development and execution of the Private Insurance strategic plan across the portfolio, including innovator and biosimilar products
Define and execute tailored payer strategies for key private insurance customers to optimize formulary positioning and maximize patient access across the Amgen portfolio
Own and deliver against private payer access objectives, including coverage, patient access, and financial performance
Generate and leverage data-driven insights to identify opportunities, shape strategy, and inform business decisions
Identify access barriers and implement solutions (e.g., coverage policy optimization, prior authorization support) to enhance patient access
Lead private payer strategy for new product launches and indications, ensuring timely, competitive, and sustainable coverage
Evolve payer strategies across the product lifecycle in response to market dynamics, competitive pressures, and policy changes
Strengthen and expand strategic relationships with key private insurance stakeholders, including insurers, pharmacy benefit managers (PBMs), brokers, plan sponsors, and other payer decision-makers
Represent the organization in external forums, industry associations, and working groups, demonstrating strong executive presence and reinforcing organizational credibility
Lead complex negotiations and strategic engagements with private payers to secure and sustain optimal access outcomes

What we offer

competitive and comprehensive Total Rewards Plans that are aligned with local industry standards

Fulltime

Senior Field Reimbursement Specialist

Under general supervision of a Senior Manager, the Sr Field Reimbursement Specia...

Location

United States , Remote

Salary:

100700.00 - 155100.00 USD / Year

Cencora

Expiration Date

Until further notice

Requirements

Experience related and progressively responsible in a medical practice, private or third-party reimbursement arena, or pharmaceutical industry in sales, managed care, or clinical support
Experience within healthcare provider support such as a physician practice, patient assistance program or similar pharmaceutical/biological support program experience preferred
Bachelor’s degree preferred
Minimum of 7 years of experience
Candidates must possess a Prior Authorization Certification Specialist (PACS) credentials from an industry approved licensing body, or obtain certification within the first six months of employment
Ability to effectively manage multiple client relationships and customer
Ability to manage and support external meetings, presentations, and client interactions
Ability to lead and work in a matrix environment
Proven teamwork and collaboration skills with a demonstrated record of accomplishment of working in highly matrixed and cross-functional organizations
Ability to manage multiple tasks, timelines, expenses, and other activities necessary to fulfill the roles and responsibilities of a Field Reimbursement Specialists

Job Responsibility

Plan and engage with customers, leveraging client approved resources, to educate on access and reimbursement topics relevant to assigned client’s product
Track progress and evaluate results of assigned activities
Recommends changes in procedures
Lead or direct more complex projects or certain aspects of projects
Operates with reasonable latitude for un-reviewed action or decision
Work within a matrix environment to collaborate with internal and external stakeholders to secure optimized patient access and provide appropriate education through a focused effort on healthcare providers in community, institutional, and academic medical settings
Manage daily activities that support appropriate patient access to our client’s products in the provider offices and healthcare institutions, working as a liaison to other patient assistance and reimbursement support services offered by our clients
Review patient insurance benefit options with appropriate authorizations
Validate prior authorization requirements
Understanding of Specialty Pharmacy processes

What we offer

medical
dental
vision care
comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
support for working families
backup dependent care
adoption assistance
infertility coverage
family building support
behavioral health solutions

Fulltime

New

Case Management Specialist, West Dallas

This new Rare Diseases GTM model highlights the need to reinvent and evolve the ...

Location

Salary:

100500.00 - 145166.66 USD / Year

Sanofi

Expiration Date

May 25, 2026

Requirements

Bachelor’s Degree required
3+ years of patient-facing or high-touch customer interaction experience required
In-depth understanding of health insurance benefits, relevant state and federal laws and insurance regulations
Excellent written and oral communication, mediation, and problem-solving skills, including the ability to connect with patients, caregivers, and providers
Experience and demonstrated success working in a complex matrix to accomplish goals with a patient centric approach
Strong people skills that demonstrate flexibility, persistence, creativity, empathy, and trust
Robust computer literacy skills including data entry and MS Office-based software programs
Possesses strong business acumen and strategic thinking skills
Ability to identify and handle sensitive issues, working independently and collaboratively within teams
Ability to travel required, ~10%, possibly weekends

Job Responsibility

Act with a sense of urgency and purpose, lead the case management process, while balancing the needs of individual patients to align with the business objectives of Sanofi, and the Rare Disease organization
Assess individual patients’ access needs and develop an action plan that provides for the initiation and continuation of treatment
Help facilitate insurance approval for Sanofi Rare Disease therapies
Educate patients, caregivers, health care providers, and others regarding insurance options, requirements or limitations, case management services, and steps needed to gain product and administration approval
Maintain comprehensive understanding of the reimbursement process, navigation of health care systems, billing/coding guidelines, insurance plans, payer trends, internal and external patient assistance programs, and related resources
Enroll patients who qualify into the appropriate financial assistance program as needed/required
Maintain up-to-date knowledge of the resources available at the regional level as well as market landscape and apply this knowledge in ways that best supports patient access to therapy
Compliantly coordinate the exchange of patient-related information with internal and external stakeholders
Exhibit initiative and leadership within the cross-functional regional team. Able to consistently identify complex patient specific issues and develop action plans accordingly
Demonstrates accountability for action plan execution, and energetically drives for success and results

What we offer

high-quality healthcare
prevention and wellness programs
at least 14 weeks’ gender-neutral parental leave

Fulltime

!

Specialty Account Manager, Nephrology

In this vital role you will be representing KRYSTEXXA to physicians and healthca...

Location

United States , Houston

Salary:

154736.00 - 203801.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
Doctorate degree & 2 years of collective account management experience, sales, & commercial experience
Master’s degree & 6 years of collective account management experience, sales, & commercial experience
Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience
Associate degree & 10 years of collective account management experience, sales, & commercial experience

Job Responsibility

Develop and execute a comprehensive territory business plan to achieve and exceed sales objectives, aligned with broader commercial and strategic account goals
Promote KRYSTEXXA within approved labeling in a fair, balanced, and ethical manner in accordance with corporate and industry compliance guidelines
Serve as a trusted partner and disease expert to healthcare professionals by delivering meaningful, patient-centered education on disease state and product information
Build and manage strong relationships with a range of stakeholders across the patient care ecosystem—including physicians, nurses, office staff, case managers, and infusion centers
Navigate and engage within diverse healthcare delivery settings such as private practices, academic institutions, IDNs, community hospitals, and specialty clinics
Identify and address patient access, reimbursement, and pull-through challenges by working cross-functionally with field access teams, patient services teams, and case managers
Coordinate internal matrix teams (e.g., MSLs, Market Access, Nurse Educators, TLLs) to deliver integrated, account-specific solutions that drive long-term customer engagement and product utilization
Lead or support the development of referral networks and site-of-care pathways to enable seamless patient initiation and continuity of care
Establish productive relationships with local and regional KOLs to expand reach and influence within the therapeutic landscape
Actively contribute field insights and market intelligence to cross-functional partners and leadership to inform strategy, resource deployment, and future planning

What we offer

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

Fulltime

Head of Key Account Managers

We’re seeking a dynamic Head of Key Account Management to lead the national trea...

Location

Salary:

310000.00 - 400000.00 USD / Year

Beam Therapeutics

Expiration Date

Until further notice

Requirements

Bachelor’s degree required
advanced degree (MBA, MS, PharmD, or equivalent) preferred
15+ years of commercial experience in biotech or specialty pharmaceuticals
3+ years in cell or gene therapy (CAR T or equivalent)
proven leadership and people management experience
deep understanding of treatment center operations, referral dynamics, and patient access challenges in rare or complex therapies
strong cross-functional collaboration skills and comfort working in a fast-moving, launch-focused environment

Job Responsibility

Hire, lead, develop, and inspire the national team of Key Account Managers responsible for relationships with authorized treatment centers ensuring seamless patient access while building deep institutional connections with administrators, clinicians, and operational stakeholders
Drive excellence in site onboarding, ensuring business readiness and optimize gene therapy delivery infrastructure
Build strategic partnerships with treatment centers and referral sites to optimize patient identification, referral pathways, and treatment initiation
Serve as the commercial “face” of the treatment network—representing the company with providers, administrators, and other key stakeholders
Collaborate cross-functionally with Field Reimbursement, Medical Affairs, Patient Operations, and Patient Services to deliver a unified site experience
Monitor site performance metrics, identify barriers, and implement solutions that enhance site efficiency and patient access

Fulltime

Medical Science Liaison

The Medical Science Liaison serves as an ambassador and an advocate for Pfizer s...

Location

Philippines , Makati City

Salary:

Not provided

Pfizer

Expiration Date

Until further notice

Requirements

Medical Degree, Pharmacy Degree or PhD degree or Masters level degree in health sciences required (recognized Medical qualification e.g. MD, MBBS or Pharmacist are required)
Ability to use field-based electronic or other communication tools
Knowledge of clinical research methodology, implementation and interpretation, sound scientific and clinical judgment
Strong, confident, and engaging presentation skills
Outstanding communication and skills and the ability to function within a team environment
Handling of multiple tasks at the same time and working under pressure
Proactive “can do” attitude and passion for the science related to the products
Strong customer facing skills, listening skills, probing skills, and flexibility
Corporate culture competencies of Leadership Behaviors, including Business Integrity
English proficiency only required

Job Responsibility

Engagements with External Experts: develops and implements a KOL engagement plan
investigates and develops an understanding of KOL needs
Develop an understanding of regional and national thought-leaders and the healthcare environments
Interact with healthcare organizations and authorities, healthcare professionals, clinical investigators
Meet with healthcare professionals regarding a product´s medical and clinical profile
Knowledge acquisition: Collects medical insights and intelligence from regular field interactions
Attends key national and/or regional scientific meetings and advisory boards
Maintains advanced scientific expertise and understanding of the relevant therapeutic area disease, pre-marketed and approved products
Develops familiarity with competitor products
Knowledge translation: Presents non-promotional approved scientific exchange information

Fulltime

Select Country

Lead patient access representative

Phoenix Children's

Location:
United States , Avondale

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 18, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Lead patient access representative

Patient Service Representative Lead

Patient Service Representative Lead

Market Access Private Insurance Senior Manager

Senior Field Reimbursement Specialist

Case Management Specialist, West Dallas

Specialty Account Manager, Nephrology

Head of Key Account Managers

Medical Science Liaison

Our AI answers in your language

Lead patient access representative

Phoenix Children's

Location:United States , Avondale

Category:Health and Beauty

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:February 18, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Lead patient access representative

Patient Service Representative Lead

Patient Service Representative Lead

Market Access Private Insurance Senior Manager

Senior Field Reimbursement Specialist

Case Management Specialist, West Dallas

Specialty Account Manager, Nephrology

Head of Key Account Managers

Medical Science Liaison

Location:
United States , Avondale

Category:
Health and Beauty

Contract Type:
Not provided

Job Posted:
February 18, 2026