CrawlJobs Logo

Lead patient access representative

phoenixchildrens.org Logo

Phoenix Children's

Location Icon

Location:
United States , Avondale

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

The Lead Patient Access Representative performs efficient and orderly registration of all patients. This is an essential role in ensuring a smooth and efficient experience for patients navigating the healthcare system. Acts as a primary liaison for patients receiving professional and hospital services at Phoenix Children's. Serves in an area specific leadership role. Facilitates communication of operation policies and procedures to Patient Access Representatives.

Job Responsibility:

  • Performs efficient and orderly registration of all patients
  • Acts as a primary liaison for patients receiving professional and hospital services
  • Serves in an area specific leadership role
  • Facilitates communication of operation policies and procedures to Patient Access Representatives
  • Understands the job expectations of Patient Access Representative and fills in for staff
  • Thoroughly understands the front end registration modules in Vision and AMPFM
  • Conducts training with staff on registration process, insurance verification, treatment authorization
  • Provides input regarding staff performance to the Supervisor of Admitting
  • Resolves problems with internal and external clients
  • Maintains a positive working relationship with patients/guarantors, insurance companies, government entities, clinical personnel, co-workers and management
  • Serves as a leader and assists with quality and productivity management processes
  • Maintains sufficient knowledge of payers to ensure accurate and timely billing and compliance
  • Participates in a variety of unit and hospital educational programs to maintain current skill and competency levels

Requirements:

  • High school diploma or equivalent
  • Two (2) years of experience in a professional/clinical setting OR healthcare with at least one (1) year in registration and/or equivalent experience
  • Electronic Medical Record (EMR) experience
  • Two (2) years of experience in customer service
  • Follow any payer or governmental requirements as required by the organization
  • Advanced knowledge of Patient Access/Admissions/Registration functions
  • Thorough knowledge of insurance, registration process, and third party payors
  • Strong multitasking and communication skills

Nice to have:

  • Associates Degree in healthcare, business or related field OR the equivalent combination of education and experience
  • Ability to speak and write Spanish

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Lead patient access representative

Patient Service Representative Lead

Leads the patient service area, ensuring department standards, staff education, ...
Location
Location
United States , Lake Geneva
Salary
Salary:
21.85 - 32.80 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Two years of experience in either Patient Access or any of the following related experience
  • general physician office support or billing office, insurance office, customer service/hospitality, or call center (any industry)
  • High school diploma or GED
  • Demonstrates the Advocate Health purpose, values and behaviors
  • Demonstrated ability to effectively act as a resource to other teammates
  • Ability to effectively communicate policies and procedures and provide coaching to teammates
  • Demonstrated leadership skills such as delegation, team building, managing multiple priorities, problem solving, and decision making
  • Analytical skills including the ability to facilitate data collection to be used for current operations and future planning
  • Demonstrated ability to lead a team by motivating and facilitating teammate professional growth and development
  • Ability to work in a high profile and high stress area, working independently to set and meet deadlines, multitask and prioritize work
Job Responsibility
Job Responsibility
  • Oversees the daily activities of the patient service area to ensure department standards are met
  • Educates staff of any changes pertinent to their roles
  • Orders supplies according to budget guidelines and department needs
  • Identifies staffing needs and communicates those needs to leadership
  • Ensures all personnel department policies and procedures are followed
  • Acts as a resource to patient services staff, which includes training/orienting, providing day-to-day work direction, and giving input on performance
  • Assigns, monitors and reviews progress and accuracy of work, directs efforts and provides guidance on more complex issues/concerns
  • May generate daily staff work schedules to provide maximum efficiency and patient throughput (i.e. daily work assignments
  • break and lunch schedules
  • training and team meeting schedules)
What we offer
What we offer
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
  • Fulltime
Read More
Arrow Right

Supervisor Patient Access Services - Specialty Nursing

Supervises employees engaged in scheduling, registration, insurance and procedur...
Location
Location
United States , Tucson
Salary
Salary:
Not provided
tmcaz.com Logo
Tucson Medical Center
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associates Degree (A.A.) or equivalent from an accredited two-year college or technical school, or an equivalent combination of relevant education and experience
  • Four (4) years related medical billing, insurance, healthcare documentation, and/or scheduling experience, preferably in a lead or supervisory role
  • CHAM (Certified Healthcare Access Manager) preferred
  • Knowledge of hospital billing, insurance and scheduling processes and procedures
  • Knowledge of medical terminology and coding
  • Skill in the use of computer applications such as: Excel, Word, Internet, e-mail, and terminal emulator programs
  • maintains basic knowledge of networked computer systems
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
  • Possesses and maintains knowledge of current regulatory and third party payer changes with respect to authorizations, verification requirements to support billing reimbursement
  • Ability to write reports, business correspondence, and procedure manuals
Job Responsibility
Job Responsibility
  • Performs supervisory functions: prepares work schedules, assigns staff, observes and reviews performance to provide input to formal evaluations, makes recommendations for personnel actions, assists in staff selection, provides orientation, training and ongoing in-services for staff, and schedules and supervises Patient Access Services functions/activities so as not to interrupt or interfere with patient care activities
  • Exhibits excellence in customer service through appropriate attitude and interaction with all patients, visitors and staff
  • adheres to and supports staff in exhibiting TMCH values of integrity, community, compassion, and dedication
  • Demonstrates and upholds established standards of behavior, safety, and confidentiality, as well as TMCH and department policies and standards
  • ensures compliance with all applicable regulatory requirements
  • Provides input for budget preparation and monitors/controls expenses within approved budget allocations
  • Compiles and distributes information regarding patient’s personal, insurance, and financial status
  • Provides appropriate forms to billing and other departments
  • Maintains department records, reports, and files as required
  • Authorizes written and/or verbal inquiries to third party payers to reconcile patient accounts
  • Fulltime
Read More
Arrow Right

Head of Key Account Managers

We’re seeking a dynamic Head of Key Account Management to lead the national trea...
Location
Location
Salary
Salary:
310000.00 - 400000.00 USD / Year
beamtx.com Logo
Beam Therapeutics
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree required
  • advanced degree (MBA, MS, PharmD, or equivalent) preferred
  • 15+ years of commercial experience in biotech or specialty pharmaceuticals
  • 3+ years in cell or gene therapy (CAR T or equivalent)
  • proven leadership and people management experience
  • deep understanding of treatment center operations, referral dynamics, and patient access challenges in rare or complex therapies
  • strong cross-functional collaboration skills and comfort working in a fast-moving, launch-focused environment
Job Responsibility
Job Responsibility
  • Hire, lead, develop, and inspire the national team of Key Account Managers responsible for relationships with authorized treatment centers ensuring seamless patient access while building deep institutional connections with administrators, clinicians, and operational stakeholders
  • Drive excellence in site onboarding, ensuring business readiness and optimize gene therapy delivery infrastructure
  • Build strategic partnerships with treatment centers and referral sites to optimize patient identification, referral pathways, and treatment initiation
  • Serve as the commercial “face” of the treatment network—representing the company with providers, administrators, and other key stakeholders
  • Collaborate cross-functionally with Field Reimbursement, Medical Affairs, Patient Operations, and Patient Services to deliver a unified site experience
  • Monitor site performance metrics, identify barriers, and implement solutions that enhance site efficiency and patient access
  • Fulltime
Read More
Arrow Right
New

Registered Nurse (RN) - Circulating OR

Department: 08703 Dreyer ASC Co - Surgery Center: Surgical Suites. Status: Full ...
Location
Location
United States , Aurora
Salary
Salary:
35.50 - 53.25 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Graduate from an accredited school of nursing
  • Good communication skills
  • Good computer skills
  • Good time management and organizational skills
  • Familiarity with patient care equipment
  • Current Illinois RN license
  • Current CPR
  • Certifications/education required for the nursing specialty
  • Ability to work weekends, holidays, and different shifts to accommodate staffing
  • Ability to transport objects, patients, and equipment
Job Responsibility
Job Responsibility
  • Patient-Centered Wholistic Care – The registered nurse is culturally sensitive and engaged with the beliefs and values of diverse populations. Nurses engage with inter-professional colleagues to deliver exemplary care. Lifelong relationships with patients and families develop to support achievement of health goals
  • Clinical Excellence: The registered nurse contributes to inter-professional excellence which is represented by achieved clinical outcomes. Using evidence-based practice, clinical decision making, and skilled dialogue, nurses lead efforts to create the safest patient environment and the best patient experience
  • Leadership –The registered nurse participates in leading healthcare transformation and the nursing profession with commitment, dedication, and expertise. Expressing vision, demonstrating accountability through shared governance, contributing to the profession, and coordinating inter-professional care are all characteristics of the registered nurse
  • Compassion – The Advocate Nurse demonstrates presence with patients and families, practices empathy, and supports spiritual needs and beliefs. The nurse demonstrates respect and dignity always, and their presence is essential during the most vulnerable times. Nurses promote relationship development with communities to create strong partnerships and to improve health outcomes of patients and communities served
  • Innovation - The registered nurse contributes to the future delivery of care to patients and to systems that support nursing. They embody the characteristics of inquiry, adaptability, change, and continual development, through performance improvement, evidence-based practice, and research initiatives
  • Professional Growth – The registered nurse is committed to lifelong learning, building knowledge and skill sets to keep pace with new delivery models and a changing healthcare environment. This promotes practice to the full scope of their nursing license
What we offer
What we offer
  • $2500 SIGN ON BONUS FOR EXTERNAL HIRES
  • 401(k) company contributions: 3% of your eligible annual salary AND 401(k) employer match: dollar for dollar up to 3%
  • Opportunity for yearly merit increases within the salary range
  • Education Assistance
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Fulltime
Read More
Arrow Right
New

Registered Nurse - Pediatrics

Registered Nurse (RN) - Pediatrics position at AMG Batavia. Part-time role requi...
Location
Location
United States , Batavia
Salary
Salary:
35.50 - 53.25 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Graduate from an accredited school of nursing
  • Good communication skills
  • Good computer skills
  • Good time management and organizational skills
  • Familiarity with patient care equipment
  • Current Illinois RN license
  • Current CPR
  • Certifications/education required for the nursing specialty
  • Ability to work weekends, holidays, and different shifts to accommodate staffing
  • Ability to transport objects, patients, and equipment
Job Responsibility
Job Responsibility
  • Patient-Centered Wholistic Care – The registered nurse is culturally sensitive and engaged with the beliefs and values of diverse populations. Nurses engage with inter-professional colleagues to deliver exemplary care. Lifelong relationships with patients and families develop to support achievement of health goals
  • Clinical Excellence: The registered nurse contributes to inter-professional excellence which is represented by achieved clinical outcomes. Using evidence-based practice, clinical decision making, and skilled dialogue, nurses lead efforts to create the safest patient environment and the best patient experience
  • Leadership –The registered nurse participates in leading healthcare transformation and the nursing profession with commitment, dedication, and expertise. Expressing vision, demonstrating accountability through shared governance, contributing to the profession, and coordinating inter-professional care are all characteristics of the registered nurse
  • Compassion – The Advocate Nurse demonstrates presence with patients and families, practices empathy, and supports spiritual needs and beliefs. The nurse demonstrates respect and dignity always, and their presence is essential during the most vulnerable times. Nurses promote relationship development with communities to create strong partnerships and to improve health outcomes of patients and communities served
  • Innovation - The registered nurse contributes to the future delivery of care to patients and to systems that support nursing. They embody the characteristics of inquiry, adaptability, change, and continual development, through performance improvement, evidence-based practice, and research initiatives
  • Professional Growth – The registered nurse is committed to lifelong learning, building knowledge and skill sets to keep pace with new delivery models and a changing healthcare environment. This promotes practice to the full scope of their nursing license
What we offer
What we offer
  • $2500.00 sign on bonus payable after 90 days of hire and remainder ½ payable after 1 year of employment
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
  • Parttime
Read More
Arrow Right

Registered Nurse

Registered Nurse (RN) position in the Peds Ambulatory Clinic, part-time (20 hour...
Location
Location
United States , Oak Lawn; Evergreen Park
Salary
Salary:
35.50 - 53.25 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Graduate from an accredited school of nursing
  • Good communication skills
  • Good computer skills
  • Good time management and organizational skills
  • Familiarity with patient care equipment
  • Current Illinois RN license
  • Current CPR
  • Certifications/education required for the nursing specialty
  • Ability to work weekends, holidays, and different shifts to accommodate staffing
  • Ability to transport objects, patients, and equipment
Job Responsibility
Job Responsibility
  • Patient-Centered Wholistic Care – The registered nurse is culturally sensitive and engaged with the beliefs and values of diverse populations. Nurses engage with inter-professional colleagues to deliver exemplary care. Lifelong relationships with patients and families develop to support achievement of health goals
  • Clinical Excellence: The registered nurse contributes to inter-professional excellence which is represented by achieved clinical outcomes. Using evidence-based practice, clinical decision making, and skilled dialogue, nurses lead efforts to create the safest patient environment and the best patient experience
  • Leadership –The registered nurse participates in leading healthcare transformation and the nursing profession with commitment, dedication, and expertise. Expressing vision, demonstrating accountability through shared governance, contributing to the profession, and coordinating inter-professional care are all characteristics of the registered nurse
  • Compassion – The Advocate Nurse demonstrates presence with patients and families, practices empathy, and supports spiritual needs and beliefs. The nurse demonstrates respect and dignity always, and their presence is essential during the most vulnerable times. Nurses promote relationship development with communities to create strong partnerships and to improve health outcomes of patients and communities served
  • Innovation - The registered nurse contributes to the future delivery of care to patients and to systems that support nursing. They embody the characteristics of inquiry, adaptability, change, and continual development, through performance improvement, evidence-based practice, and research initiatives
  • Professional Growth – The registered nurse is committed to lifelong learning, building knowledge and skill sets to keep pace with new delivery models and a changing healthcare environment. This promotes practice to the full scope of their nursing license
What we offer
What we offer
  • $2500.00 sign on bonus payable after 90 days of hire (internals not included)
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
  • Parttime
Read More
Arrow Right

Registered Nurse

Registered Nurse (RN) - OBGYN position at Advocate Health. Part-time role in Alg...
Location
Location
United States , Algonquin; South Elgin
Salary
Salary:
35.50 - 53.25 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Graduate from an accredited school of nursing
  • Good communication skills
  • Good computer skills
  • Good time management and organizational skills
  • Familiarity with patient care equipment
  • Current Illinois RN license
  • Current CPR
  • Certifications/education required for the nursing specialty
  • Polish speaking preferred
  • Ability to work weekends, holidays, and different shifts to accommodate staffing
Job Responsibility
Job Responsibility
  • Patient-Centered Wholistic Care – The registered nurse is culturally sensitive and engaged with the beliefs and values of diverse populations. Nurses engage with inter-professional colleagues to deliver exemplary care. Lifelong relationships with patients and families develop to support achievement of health goals
  • Clinical Excellence: The registered nurse contributes to inter-professional excellence which is represented by achieved clinical outcomes. Using evidence-based practice, clinical decision making, and skilled dialogue, nurses lead efforts to create the safest patient environment and the best patient experience
  • Leadership –The registered nurse participates in leading healthcare transformation and the nursing profession with commitment, dedication, and expertise. Expressing vision, demonstrating accountability through shared governance, contributing to the profession, and coordinating inter-professional care are all characteristics of the registered nurse
  • Compassion – The Advocate Nurse demonstrates presence with patients and families, practices empathy, and supports spiritual needs and beliefs. The nurse demonstrates respect and dignity always, and their presence is essential during the most vulnerable times. Nurses promote relationship development with communities to create strong partnerships and to improve health outcomes of patients and communities served
  • Innovation - The registered nurse contributes to the future delivery of care to patients and to systems that support nursing. They embody the characteristics of inquiry, adaptability, change, and continual development, through performance improvement, evidence-based practice, and research initiatives
  • Professional Growth – The registered nurse is committed to lifelong learning, building knowledge and skill sets to keep pace with new delivery models and a changing healthcare environment. This promotes practice to the full scope of their nursing license
What we offer
What we offer
  • $2500 SIGN ON BONUS FOR EXTERNAL HIRES
  • 401(k) company contributions: 3% of your eligible annual salary AND 401(k) employer match: dollar for dollar up to 3%
  • Opportunity for yearly merit increases within the salary range
  • Education Assistance
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Parttime
Read More
Arrow Right

Registered Nurse

Registered Nurse (RN) - OBGYN position in the Obstetrics/Gynecology department. ...
Location
Location
United States , Algonquin; South Elgin
Salary
Salary:
35.50 - 53.25 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Graduate from an accredited school of nursing
  • Good communication skills
  • Good computer skills
  • Good time management and organizational skills
  • Familiarity with patient care equipment
  • Current Illinois RN license
  • Current CPR
  • Certifications/education required for the nursing specialty
  • Ability to work weekends, holidays, and different shifts to accommodate staffing
  • Ability to transport objects, patients, and equipment
Job Responsibility
Job Responsibility
  • Patient-Centered Wholistic Care – The registered nurse is culturally sensitive and engaged with the beliefs and values of diverse populations. Nurses engage with inter-professional colleagues to deliver exemplary care. Lifelong relationships with patients and families develop to support achievement of health goals
  • Clinical Excellence: The registered nurse contributes to inter-professional excellence which is represented by achieved clinical outcomes. Using evidence-based practice, clinical decision making, and skilled dialogue, nurses lead efforts to create the safest patient environment and the best patient experience
  • Leadership –The registered nurse participates in leading healthcare transformation and the nursing profession with commitment, dedication, and expertise. Expressing vision, demonstrating accountability through shared governance, contributing to the profession, and coordinating inter-professional care are all characteristics of the registered nurse
  • Compassion – The Advocate Nurse demonstrates presence with patients and families, practices empathy, and supports spiritual needs and beliefs. The nurse demonstrates respect and dignity always, and their presence is essential during the most vulnerable times. Nurses promote relationship development with communities to create strong partnerships and to improve health outcomes of patients and communities served
  • Innovation - The registered nurse contributes to the future delivery of care to patients and to systems that support nursing. They embody the characteristics of inquiry, adaptability, change, and continual development, through performance improvement, evidence-based practice, and research initiatives
  • Professional Growth – The registered nurse is committed to lifelong learning, building knowledge and skill sets to keep pace with new delivery models and a changing healthcare environment. This promotes practice to the full scope of their nursing license
What we offer
What we offer
  • $2500 SIGN ON BONUS FOR EXTERNAL HIRES
  • 401(k) company contributions: 3% of your eligible annual salary AND 401(k) employer match: dollar for dollar up to 3%
  • Opportunity for yearly merit increases within the salary range
  • Education Assistance
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Parttime
Read More
Arrow Right