This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
At Shopify, we simplify enterprise commerce for businesses of all types. We empower high-growth, high-volume merchants with the scalability, reliability, and flexibility they need. Our commitment is to make every merchant love their commerce platform and tools, and our Partner Management team plays a crucial role in making this a reality. Partners build with Shopify because it gives them an unmatched opportunity to grow alongside the future of commerce. Our platform, products, merchant base, and ecosystem create a place where agency partners can build durable businesses — from focused lifestyle agencies to scaled, category-defining companies. Partner Management exists to make that opportunity real: helping partners find the right merchants, adopt the right products, grow their practices, and feel supported as builders in the Shopify ecosystem. We are looking for a visionary partner manager who can foster relationships and drive strategic outcomes for our emerging and high-potential partner ecosystem. You will be someone who strengthens the value of partnerships internally and can leverage those collaborations to transform the business of high potential and performing partners across all Shopify plans and merchant businesses. You will bring a macro perspective to our growth and development, and know how to increase the impact of Shopify's partner flywheel through proactive partner identification, outreach & strategic coaching, and 1:many educational campaigns.
Job Responsibility
Build scalable partner success programs that help partners identify their strongest merchant segments, sharpen their Shopify positioning, and grow repeatable revenue streams
Coach high-potential partners on differentiated strategies and actionable growth plans for their Shopify practices
Develop enablement resources, playbooks, office hours, campaigns, and workflows that make it easier for partners to build, launch, and scale merchant work on Shopify
Identify opportunities to recognize, reward, and amplify partners who deliver exceptional merchant outcomes
Design engagement motions that make it easy for partners to act on and see success building a practice with Shopify
Deploy scalable growth motions that help partners expand their portfolios through new merchant acquisition, new merchant services, and adoption of Shopify products by existing merchants
Strengthen a community of Shopify builders through IRL and virtual moments where partners learn from each other, share what is working, collaborate on merchant opportunities, and deepen their connection to Shopify's mission of entrepreneurship
Collaborate with Sales, Marketing, Operations, Enablement, and other cross-functional teams to achieve partner, merchant, and Shopify business objectives
Requirements
Prior experience in partner management or partner/growth marketing, preferably with a focus on commerce or retail tech platforms
Experience managing and engaging a large portfolio of partners or customers to drive commercial outcomes
Strong empathy for agency partner business models, including how they acquire clients, package services, price work, and scale delivery
Ability to translate product innovation into partner opportunity, especially across emerging areas like AI-enabled commerce, unified commerce, and new merchant growth services
Experience building scalable enablement, lifecycle, or community programs that help large audiences take action
Strong commercial judgment with the ability to balance Shopify outcomes, partner growth, and merchant success
Proven track record of helping partners grow revenue through consultative guidance, enablement, or commercial programs
Excellent communication skills, with the ability to build trust and provide partners and their clients with the best solutions
Demonstrated knowledge of the agency partnership ecosystem and industry in which our partners operate, including an understanding of their business challenges and how Shopify can address them
Ability to multi-task across multiple partner requirements and workstreams
Desire to learn and master the value of new product iterations, and educate our growing partner base
Ability to advocate for partner needs internally while balancing commercial priorities, merchant outcomes, and Shopify's broader ecosystem strategy
Passion for engaging with people, understanding their unique business needs, and demonstrating how Shopify can help them achieve meaningful growth
Nice to have
Prior experience working with Shopify agencies or freelancers
Prior experience as a merchant or brand in ecommerce or retail industries
Experience in commerce ecosystems with core ecommerce platforms
A background in SaaS environments and understanding of the US market
In-depth knowledge of the competitive landscape in retail tech and commerce
What we offer
Opportunity to shape the future of partner-led growth at Shopify
Dynamic, collaborative work environment focused on innovation and growth