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Lead, Operations Training

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PCI Pharma Services

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Location:
United States , Rockford

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Category:
Manufacturing

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Contract Type:
Not provided

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Salary:

19.96 - 22.46 USD / Hour
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Job Description:

This position is required to work cooperatively with production leadership to uphold high standards for excellence and proper cGMP practices for packaging products, from beginning to end, according to quality and safety compliance, and customer specifications. This position will be the first introduction to the production floor processes and standards, and will need to have the ability to maintain strict performance expectations as defined in current PCI best practice documentation. Creation and revision of best practice training materials will also be an essential function of this role.

Job Responsibility:

  • Validate and certify the technical capabilities of production line personnel in accordance with the current standardized best practices, defined in company SOPs, Work Instructions, and batch record specifications
  • Responsible for ensuring production line personnel are certified to the latest certification standards and established best practices
  • Provide onboarding classroom instruction and training for new hire production floor personnel
  • Integral team member for changes to current processes and implementations of new equipment
  • Prepares, updates and distributes appropriate training materials in coordination with production/training leadership
  • Actively rotate and train on the floor to stay current with processes and maintain certifications
  • Audit compliance and strictly uphold high standards of excellence during and after training/certification process
  • Monitor training progression of individuals, and work closely with production management/supervisors to schedule training certifications
  • Provide clear and constructive feedback to OJT trainers based on observations during certification
  • Escalate all quality, service, and equipment performance issues to supervision. Promote and maintain a safe work environment
  • Support 5S throughout the facility
  • Ensure compliance to company policies and documented best practices. Maintain high levels of cGMP compliance and expect that all 5s principles are followed including material flow and min/max expectations
  • Facilitate and drive prompt completion of company mandated and role specific Compliance Wire trainings
  • Participate in regular feedback sessions and progress reviews with managers for continuous training process improvement
  • Participate in all required professional development courses offered
  • Perform other duties as assigned by Manager/Supervisor
  • Attendance to work is an essential function of this position

Requirements:

  • Must be a minimum of Level 2 Line Leader to apply
  • Consistent high performance in production floor processes and the use of current technology
  • Basic Mathematical Skills
  • Basic Computer Skills: Ability to perform basic computer tasks and has the ability to operate common computer programs. Proficiency in Microsoft Office Suite preferred
  • Minimum Professional Proficiency: Ability to speak in a way that allows one to participate effectively in various conversations. Ability to read various types of standard items addressed to general readers
  • Intermediate Reasoning: Ability to apply common sense understanding to carry out instructions that may be furnished in written, oral, or diagram form. Ability to deal with problems that involve several concrete variables in standardized situations

Nice to have:

  • Ability to follow instructions and respond to management direction
  • Ability to work independently and/or part of a team
  • Ability to adapt to changing work environments
  • Ability to demonstrate attention to detail
What we offer:
  • Paid time off
  • Health insurance coverage (including dental and vision)
  • Flexible spending account
  • 401(k)
  • Eligibility for an annual performance bonus

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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