Lead Operations Executive

• Supervise and support staff members to maintain efficient daily operations
• Coordinate task assignments and track progress to meet shipping deadlines and uphold quality standards
• Oversee containerized and bulk vessel shipments from start to finish
• Ensure compliance with booking schedules and documentation requirements
• Tackle issues related to container delays, damages, or misrouting
• Foster smooth communication between purchasing and sales teams regarding shipping schedules
• Maintain accurate records of purchase orders, sales orders, and shipment statuses
• Collaborate with line manager to allocate purchases and shipments effectively
• Manage agreed allocations in company's software system (Airtable)
• Prepare post-calculation reports (P&L) upon order completion
• Monitor and manage warehouse stock positions
• Enter sales and purchase contracts promptly in the company's system
• Communicate with customers and suppliers to ensure smooth order execution
• Obtain workable letters of credit (LC) and request amendments as necessary
• Prepare and submit all required documentation under LC
• Follow up on payments and resolve any discrepancies
• Execute timely shipment bookings and follow up with vessel updates
• Organise loading and inspection of materials
• Submit loading documents for customs clearance and Bill of Lading issuance
• Enter bills, invoices, and other financial documents accurately
• Submit payments for bank approval and follow up on agents' commissions and payments

• Strong sense of motivation and initiative
• Excellent organisational and customer service skills
• Meticulous attention to detail
• Ability to adapt in a fast-paced, dynamic environment
• Knack for prioritisation
• Knowledge of documentary credits (a plus)
• Proficiency in Excel and experience with data management tools
• Familiarity with MS Office products (Word, PowerPoint, etc.)
• Experience with containerized shipments

Knowledge of documentary credits

• Equal opportunities employer
• Inclusive environment
• Support for reasonable adjustments