Lead Operations Coordinator Job at Robert Half (McAllen)

Lead Operations Coordinator

This Long-term Contract position is suited for someone who can balance daily exe...

Location

United States , McAllen

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Demonstrated experience in operations, logistics, transportation coordination, or a related business support environment
Strong customer service and communication skills, with the ability to respond clearly to internal teams, customers, and carriers
Proven ability to manage documentation, reporting, and record accuracy in a fast-paced setting
Working knowledge of compliance-focused processes and quality standards related to shipping or operational support
Experience leading workflow, assigning tasks, or serving as a go-to resource for team members
Proficiency with spreadsheets, standard Windows-based applications, and other administrative tools used for tracking and reporting
Strong time management skills with the ability to prioritize multiple activities and meet deadlines consistently

Job Responsibility

Direct daily workflow activities by reviewing team capacity, prioritizing assignments, and distributing work to keep service commitments on track
Act as the primary operational resource for team members by resolving questions, troubleshooting issues, and escalating concerns when broader support is needed
Partner closely with account-facing teams to deliver responsive, high-quality service for customers and transportation partners
Maintain strong working relationships with internal stakeholders and external contacts to support efficient coordination and positive service outcomes
Track customer and carrier requests through completion, ensuring timely follow-up and a consistent service experience
Record operational events accurately, apply established procedures, and use sound judgment when determining the proper escalation path
Review load and shipment information for completeness and accuracy to support data integrity, compliance, and quality standards
Oversee specialized cross-border support activities, including packaging documentation, tax claim assistance, customs entry coordination, and related import processes
Manage exception-related communications by providing prompt updates, addressing service disruptions, and supporting customer-specific requirements
Handle designated carrier offer activities and contribute to process execution that improves efficiency, cost control, and operational consistency

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Fulltime

Operations Coordinator / Team Lead

We are seeking a highly organized and proactive Operations Coordinator / Team Le...

Location

United States , Minneapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Strong organizational and coordination skills with the ability to manage multiple priorities
Experience analyzing performance data and identifying gaps or improvement areas
Ability to work independently and influence outcomes without direct authority
Detail-oriented with a focus on accuracy and accountability
Strong communication skills and ability to collaborate across teams
Experience in operations, team support, or workflow management preferred
Must be able to work in PST time zone

Job Responsibility

Act as a central point of coordination to support supervisors and maintain team efficiency
Conduct gap analysis on low-performing accounts or team outputs to identify performance issues and improvement opportunities
Partner with supervisors to implement adjustments and track progress against performance expectations
Monitor and manage worklists to ensure accounts are being handled accurately and within established timelines
Identify workflow inefficiencies and recommend process improvements
Provide regular updates and insights on performance trends and operational risks

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Lead Medical Billing Operations Coordinator

The Lead Medical Billing Operations Coordinator will oversee the daily operation...

Location

United States , Long Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree with at least 3 years of supervisory experience in billing operations
Proven leadership skills with the ability to manage and develop a team of 6-8 employees
Minimum of 2-3 years of experience in Community Mental Health billing
Exceptional attention to detail and ability to handle sensitive information with confidentiality
Proficiency in Microsoft Excel and the full Microsoft Office suite
Strong verbal and written communication skills, with fluency in English
Ability to perform complex calculations and manage medical collections effectively
Familiarity with provider network billing functions and processes

Job Responsibility

Supervise and provide daily guidance to billing staff, ensuring adherence to established procedures
Conduct training, coaching, and performance evaluations for team members, supporting their growth and attention to detail
Review billing documentation and workflows to ensure accuracy and compliance with established protocols
Address claim denials by analyzing monthly revenue reports and implementing corrective measures
Collaborate with Quality Assurance staff to update administrative sections of client files as needed
Process electronic billing efficiently, ensuring clean and accurate claims using available technology
Reconcile billing reports for the Department of Mental Health and Behavioral Health Services, ensuring compliance with agency standards
Partner with the Billing Director to implement new procedures and provide operational feedback
Organize and facilitate departmental meetings and training sessions to improve team performance
Attend required meetings and training sessions to stay updated on internal and external systems relevant to billing operations

What we offer

medical, vision, dental, life and disability insurance
401(k) or deferred compensation plan (if eligible)
paid time off for vacation, personal needs, and sick time
paid holidays
free online training

Senior Network Operations Shift Lead - Work Flow Coordinator

Senior Network Operations Shift Lead (Workflow Coordinator - WFC). The Opportuni...

Location

Costa Rica , Heredia

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5+ years of hands-on experience in enterprise Network Operations within a large-scale global environment, including significant experience leading global team members and command-and-control capacity
CCNP level knowledge and experience (or equivalent) is required
CCIE certification level is highly desirable
Deep operational expertise and troubleshooting proficiency across multiple network technologies and vendors
Extensive experience with Cisco Platforms, including IOS, Nexus NX-OS, Cisco SD-WAN architecture, etc.
Intermediate familiarity with Juniper JUNOS and Arista EOS
Intermediate knowledge of load balancing technologies (e.g., F5, Citrix NetScaler)
Proven ability to troubleshoot, diagnose, and resolve highly complex hardware and software issues across diverse network environments (Cisco, Nexus, Arista, Juniper, F5, Citrix, Checkpoint, Palo Alto)
Demonstrated experience executing complex network failovers for all routing protocols, including BGP, OSPF, and EIGRP, in critical production environments
Exceptional ability to manage and coordinate global technical resources, optimize workload, and maintain accountability in a dynamic, high-pressure, 24/7 environment

Job Responsibility

Global Operational Command & Control: Lead and direct shift activities, serving as the primary operational and technical authority. Maintain active oversight of incident management, task assignments, and overall operational alignment across the global network and other infrastructure platforms, as required
Technical Leadership: Act as the technical decision-maker for incident escalations, managing risks and guiding the team to seamless resolution of high-impact issues. Engage Technical SMEs, escalation teams, senior management, and other stakeholders as required for critical incidents
Team & Workload Management: Strategically assign incident queues and tasks to technical resources, optimizing workload distribution, enhancing team capacity, and adjusting dynamically to incident volume and operational demands
SLA & Performance Assurance: Oversee and track Service Level Agreement (SLA) metrics and Key Performance Indicators (KPIs), ensuring strict adherence to operational standards and proactive resolution of any deviations. Drive accountability for exceptional service delivery quality
Seamless Global Handovers: Coordinate effortlessly with Shift Leads in other regions to ensure smooth transitions and continuous operational coverage, meticulously documenting ongoing incidents, tasks, and escalated items
Critical Action Approval & Oversight: Approve high-risk network actions, such as major circuit failovers, verifying all preconditions to minimize potential disruptions. Ensure meticulous logging of all critical approvals and actions for compliance and post-incident analysis
Effective Stakeholder Communication: Ensure timely, accurate, and clear communication with all key stakeholders, including support groups, application teams, and management, providing easily digestible updates during outages and critical events

Fulltime

New

Manager – Office Operations & Administration / Operations Lead

We are seeking an experienced Operations Lead to manage end-to-end office admini...

Location

United States , Glen Allen

Salary:

Not provided

Yotta Tech Ports

Expiration Date

Until further notice

Requirements

Graduate in any discipline (MBA/PG in Operations or Administration preferred)
4+ years of experience in office administration, operations, or executive support roles
Prior experience supporting senior leadership is highly desirable
Strong organizational, multitasking, and stakeholder management skills
High level of integrity and confidentiality
Proficient in MS Office (Excel, Word, Outlook, PowerPoint)
Excellent communication skills in English and regional languages

Job Responsibility

Oversee daily office operations to ensure a safe, efficient, and well-organized workplace
Manage building maintenance including electrical, plumbing, HVAC, housekeeping, and security services
Coordinate with facility management and landlords for repairs, inspections, and statutory compliance
Ensure office infrastructure, assets, and equipment are fully functional
Plan, procure, and manage office supplies, pantry items, and assets
Maintain inventory records and control costs
Manage logistics related to asset movement, courier services, and office relocations
Coordinate employee travel, accommodation, and transport when required
Manage petty cash, reimbursements, and expense reconciliation
Track expenses, maintain records, and support audits

Fulltime

Manager – Office Operations & Administration / Operations Lead

We are seeking an experienced Operations Lead to manage end-to-end office admini...

Location

United States , Glen Allen

Salary:

Not provided

Yotta Tech Ports

Expiration Date

Until further notice

Requirements

Graduate in any discipline (MBA/PG in Operations or Administration preferred)
4+ years of experience in office administration, operations, or executive support roles
Prior experience supporting senior leadership is highly desirable
Strong organizational, multitasking, and stakeholder management skills
High level of integrity and confidentiality
Proficient in MS Office (Excel, Word, Outlook, PowerPoint)
Excellent communication skills in English and regional languages

Job Responsibility

Oversee daily office operations to ensure a safe, efficient, and well-organized workplace
Manage building maintenance including electrical, plumbing, HVAC, housekeeping, and security services
Coordinate with facility management and landlords for repairs, inspections, and statutory compliance
Ensure office infrastructure, assets, and equipment are fully functional
Plan, procure, and manage office supplies, pantry items, and assets
Maintain inventory records and control costs
Manage logistics related to asset movement, courier services, and office relocations
Coordinate employee travel, accommodation, and transport when required
Manage petty cash, reimbursements, and expense reconciliation
Track expenses, maintain records, and support audits

Fulltime

Manager – Office Operations & Administration / Operations Lead

We are seeking an experienced Operations Lead to manage end-to-end office admini...

Location

United States , Glen Allen

Salary:

Not provided

Yotta Tech Ports

Expiration Date

Until further notice

Requirements

Graduate in any discipline (MBA/PG in Operations or Administration preferred)
4+ years of experience in office administration, operations, or executive support roles
Prior experience supporting senior leadership is highly desirable
Strong organizational, multitasking, and stakeholder management skills
High level of integrity and confidentiality
Proficient in MS Office (Excel, Word, Outlook, PowerPoint)
Excellent communication skills in English and regional languages

Job Responsibility

Oversee daily office operations to ensure a safe, efficient, and well-organized workplace
Manage building maintenance including electrical, plumbing, HVAC, housekeeping, and security services
Coordinate with facility management and landlords for repairs, inspections, and statutory compliance
Ensure office infrastructure, assets, and equipment are fully functional
Plan, procure, and manage office supplies, pantry items, and assets
Maintain inventory records and control costs
Manage logistics related to asset movement, courier services, and office relocations
Coordinate employee travel, accommodation, and transport when required
Manage petty cash, reimbursements, and expense reconciliation
Track expenses, maintain records, and support audits

Fulltime

Manager – Office Operations & Administration / Operations Lead

We are seeking an experienced Operations Lead to manage end-to-end office admini...

Location

United States , Glen Allen

Salary:

Not provided

Yotta Tech Ports

Expiration Date

Until further notice

Requirements

Graduate in any discipline (MBA/PG in Operations or Administration preferred)
4+ years of experience in office administration, operations, or executive support roles
Prior experience supporting senior leadership is highly desirable
Strong organizational, multitasking, and stakeholder management skills
High level of integrity and confidentiality
Proficient in MS Office (Excel, Word, Outlook, PowerPoint)
Excellent communication skills in English and regional languages

Job Responsibility

Oversee daily office operations to ensure a safe, efficient, and well-organized workplace
Manage building maintenance including electrical, plumbing, HVAC, housekeeping, and security services
Coordinate with facility management and landlords for repairs, inspections, and statutory compliance
Ensure office infrastructure, assets, and equipment are fully functional
Plan, procure, and manage office supplies, pantry items, and assets
Maintain inventory records and control costs
Manage logistics related to asset movement, courier services, and office relocations
Coordinate employee travel, accommodation, and transport when required
Manage petty cash, reimbursements, and expense reconciliation
Track expenses, maintain records, and support audits

Fulltime

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Lead Operations Coordinator

Job Description

Job Responsibility

Requirements

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