CrawlJobs Logo
Barclays Logo Barclays · IT - Administration

Lead Operations Analyst

India, Chennai · Job Posted July 13, 2026
Apply Position
Job Link Share

Job Description

Join us as a Lead Operations Analyst at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences.

Job Responsibility

  • Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use, including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements
  • Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages, use of data to drive down mean time to resolution
  • Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines
  • Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access
  • Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach
  • Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth

Requirements

  • Load Balancing: Working knowledge of F5 LTM/GTM, VIPRION, and application traffic management concepts including VIPs, pools, SNAT, and SSL/PKI
  • DNS/DHCP & Proxy: Experience with Infoblox DNS/DHCP, proxy technologies such as Zscaler or Bluecoat, and basic automation/scripting
  • Troubleshooting: Proficiency with diagnostic tools including Wireshark, tcpdump, traceroute, nslookup, and dig for network and application connectivity issues
  • Networking: Strong expertise in routing protocols including EIGRP, OSPF, and BGP, and switching technologies such as Cisco ACI, NX-OS, VLANs, VPC, HSRP/VRRP, Catalyst, ASR, and CSR
  • Security: Hands-on experience with enterprise firewalls, preferably Fortigate, with exposure to Checkpoint or Juniper advantageous
  • Monitoring & Tools: Experience with network monitoring and automation tools such as Spectrum, NetBrain, Observe, and Ansible
  • Strong years of experience in network operations or support within large enterprise environments
  • Proven ability to operate in 24x7 global support models with strong ownership and accountability
  • Solid understanding of ITIL processes including Incident, Change, and Problem Management, and tools such as ServiceNow
  • Strong foundation in enterprise networking concepts, infrastructure operations, and incident lifecycle management
  • Demonstrated experience supporting business-critical network services in a controlled enterprise environment

Nice to have

  • CCNA, CCNP, or equivalent networking certification
  • ITIL Foundation certification or equivalent service management knowledge
  • F5, Fortigate, Cisco ACI, or cloud/network automation certifications would be advantageous
  • Strong analytical, communication, and stakeholder management skills, with the ability to perform under pressure
  • BFSI domain exposure is advantageous

What we offer

  • Competitive holiday allowance
  • Life assurance
  • Private medical care
  • Pension contribution
  • Onsite medical clinic staffed by healthcare professionals
  • Wellness rooms for relaxation and meditation
  • Shuttle bus for easy commuting
  • Child care services
Barclays - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Lead Operations Analyst

8 matching positions

Vice President, Client Onboarding Lead Analyst, Operations

The Client Onboarding Lead Analyst is a strategic professional who stays abreast...
Location
Location
Japan , Tokyo
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in documentation review, account maintenance and related cash products
  • Bachelor's degree in finance or economy
  • Good interpersonal communication skills
  • Able to communicate with internal and external business partners
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Demonstrated Project management skill including financial cost management skills
  • Advanced execution skills in a prioritization mode
  • Exposure to Customer Service and handling of system, testing and rollouts
  • Ability to achieve business objectives without compromising on controls and risk parameters established
  • Ability to interact confidently with senior management and / or regulators
Job Responsibility
Job Responsibility
  • Responsible for customer interaction, documentation issuance, review and system setups
  • Demonstrates high level of diligence, motivation and organizational skills
  • Focuses on timely and accurate delivery of all account opening functions, as well as delivering superior customer service and resolution of customer issues
  • Performs day to day management of the account opening and maintenance processing, including daily management of in-process, pended, and service related activities, ensuring account opening requirements are clearly defined to support all scenarios of account opening and maintenance requirements, to include delivery of very high quality service to customers and internal partners
  • Responsible for various types of project management in the account services space, and managing cross-functional relationships with all teams
  • Determines new work procedures, analyzes complex and variable issues with significant departmental impact
  • Understands client requirements and implements them correctly
  • Understands new customer requirements and ensures adequate support to new customer requirements and initiatives
  • Monitors customer satisfaction and service level and drives process changes
  • Provides innovative solutions to clients
  • Fulltime
Read More
Arrow Right

Sales Operations Analyst Lead

As a Global GTM Planning & Sales Coverage Lead, you will own and drive our Annua...
Location
Location
United States , Remote; Houston; Dallas; Austin; Addison
Salary
Salary:
Not provided
skyhighsecurity.com Logo
Skyhigh Security
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-7+ years of experience in a combination of sales strategy and sales operations
  • Strong communications & influencing skills, experience presenting & working with partners at all levels
  • Demonstrated teamwork and influencing skills
  • Understanding of SaaS business
  • Drive to success in a highly interdependent, collaborative, complex environment
  • Advanced skills in Excel (VLOOKUP, Pivot Tables)
  • Experience with SFDC, Alteryx/Tableau or Looker
Job Responsibility
Job Responsibility
  • Own annual GTM planning cycle including customer segmentation, territory planning, and quota development
  • Evolve/Adapt our approach to global customer segmentation & prioritization, coverage model to align with Corporate Strategy & Objectives
  • Reinforce clarity of our global customer segmentation and account coverage model while continuously looking for opportunities to improve on the spirit and intent of the model
  • Track record of building strong relationships with key sales executives and cross-functional partners
  • Collaborate extensively with Geo Sales Operations, Territory Operations, and cross functional teams (BI, Finance, IT, Compensation) to define, implement & maintain customer segmentation and govern GTM change process (Coverage Motion, Territory, Account Hierarchy, etc.)
What we offer
What we offer
  • Retirement Plans
  • Medical, Dental and Vision Coverage
  • Paid Time Off
  • Paid Parental Leave
  • Support for Community Involvement
  • Fulltime
Read More
Arrow Right

DFIR Lead Cyber Operations Analyst

Join us as a DFIR Lead Cyber Operations Analyst, at Barclays, we don't just adap...
Location
Location
India , Pune
Salary
Salary:
Not provided
barclays.co.uk Logo
Barclays
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Forensic techniques applied to incident response: practical experience applying forensic techniques across common enterprise data sources (files, operating systems, network traffic, and applications) to support incident investigation and troubleshooting
  • Expert log and artefact analysis (multi‑source): ability to collect, examine, and analyse data from multiple sources (e.g., logs, artefacts, indicators of compromise) and perform pivoted analysis across aggregated logs and digital forensic data to define and contextualise incident scope
  • Advanced incident investigation and response capability: proven ability to analyse and respond to high‑priority security incidents, including timely escalation and driving incidents to closure
  • Technical depth across OS and networking: strong working knowledge of operating system fundamentals and security concepts, plus networking principles sufficient to interpret incident artefacts and investigative hypotheses
  • Coaching / guidance of junior analysts: capability to provide guidance and support to T1/T2 analysts on escalated events requiring subject matter expertise
Job Responsibility
Job Responsibility
  • Support the organisation achieve its strategic objectives by the identification of business requirements and solutions that address business problems and opportunities
  • Management of security monitoring systems, including intrusive prevention and detection systems, to alert, detect and block potential cyber security incidents, and provide a prompt response to restore normal operations with minimised system damage
  • Identification of emerging cyber security threats, attack techniques and technologies to detect/prevent incidents, and collaborate with networks and conferences to gain industry knowledge and expertise
  • Management and analysis of security information and event management systems to collect, correlate and analyse security logs, events and alerts/potential threats
  • Triage of data loss prevention alerts to identify and prevent sensitive data for being exfiltrated from the banks network
  • Management of cyber security incidents including remediation & driving to closure
What we offer
What we offer
  • Competitive holiday allowance
  • Life assurance
  • Private medical care
  • Pension contribution
  • Fulltime
Read More
Arrow Right

Lead Sales Operations Analyst

Here at Appian, our values of Intensity and Excellence define who we are. We set...
Location
Location
United States , McLean
Salary
Salary:
Not provided
appian.com Logo
Appian Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in math, physics, data science, or other STEM related field
  • At least 6 years of analytical experience with a proven track record of transforming Sales or Financial Data into actionable strategies
  • Must be highly proficient in Google Sheets / Microsoft Excel, and other data systems like Salesforce
  • Experience leveraging AI in Automation, Workflow Enablement and building AI-powered agents to eliminate manual work and improve efficiency
  • Leverage AI tools to support analysis, content creation and summarization
  • Passion for analytics and experience in a Sales Operations or FP&A Analytics role
  • Strong process development and writing experience
  • Demonstrated ability to be highly motivated, a quick thinker and learner, and capable of working independently as well as part of a team
  • Highly organized, detail-oriented, and methodical approach to problem-solving
  • Willingness to jump in and assist in a variety of projects in a high-energy setting
Job Responsibility
Job Responsibility
  • Identify business challenges and opportunities through data analysis, delivering strategic and tactical recommendations while proactively leveraging AI tools and automation to accelerate insights, improve decision-making, and drive productivity gains
  • Evolve problem-solving frameworks, develop and test hypotheses, and lead the implementation of scalable solutions, including defining success metrics and developing ongoing monitoring plans
  • Demonstrate deep curiosity about emerging AI capabilities and continuously evaluate, experiment with, and integrate AI-powered tools and workflows to improve operational efficiency, analytical rigor, and cross-functional collaboration
  • Own the process of reporting and analyzing sales pipeline, bookings, headcount, and productivity to identify trends and opportunities for growth
  • Conduct monthly and quarterly analysis to track sales quota achievement
  • Drive the health of the business through performance monitoring, analysis, process improvements, and key insights
  • Provide critical analytical and administrative support for the annual planning process, specifically supporting the design and implementation of sales territory strategy
  • Manage ongoing escalations and act as a key cross-functional point of contact, ensuring smooth operations
What we offer
What we offer
  • health coverage
  • Employee Assistance Program (EAP) with free mental health support
  • life and disability insurance
  • Employee Stock Purchase Program (ESPP)
  • retirement/pension plan
  • wellness dollars
  • tuition reimbursement
  • family-forming benefits
  • Fulltime
Read More
Arrow Right

Lead Cyber Operations Analyst

Join us at Barclays as a Lead Cyber Operations Analyst, where you’ll play a key ...
Location
Location
United Kingdom , Knutsford
Salary
Salary:
Not provided
barclays.co.uk Logo
Barclays
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong hands‑on experience in Cyber Security Incident Response or Cyber Operations
  • Deep technical expertise in one or more IR‑relevant domains (e.g. SOC operations, malware analysis, endpoint detection, network security, cloud security)
  • Proven ability to operate calmly and decisively in high‑pressure, time‑critical situations
  • Good knowledge of security toolsets
  • Prior experience with scripting languages & proficiency in data analysis
  • Excellent inter-personal skills with experience of briefing, de-briefing and presenting to senior executives and having effective listening skills
  • Strong understanding of cyber risk, controls, and security governance
  • Excellent written and verbal communication skills
Job Responsibility
Job Responsibility
  • Management of security monitoring systems, including intrusive prevention and detection systems, to alert, detect and block potential cyber security incidents, and provide a prompt response to restore normal operations with minimised system damage
  • Identification of emerging cyber security threats, attack techniques and technologies to detect/prevent incidents, and collaborate with networks and conferences to gain industry knowledge and expertise
  • Management and analysis of security information and event management systems to collect, correlate and analyse security logs, events and alerts/potential threats
  • Triage of data loss prevention alerts to identify and prevent sensitive data for being exfiltrated from the banks network
  • Management of cyber security incidents including remediation & driving to closure
What we offer
What we offer
  • Competitive holiday allowance
  • Life assurance
  • Private medical care
  • Pension contribution
  • Fulltime
Read More
Arrow Right

Lead Revenue Operations Analyst

Rapid7 is looking for a passionate Revenue Operations business partner to join o...
Location
Location
Australia , Melbourne
Salary
Salary:
Not provided
rapid7.com Logo
Rapid7
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience as an analyst in Sales Operations, Revenue Operations or Business Operations in a tech company
  • BA/BS degree in business or related field preferred
  • 5+ years of Salesforce.com experience and advanced Excel/Google Sheets skill
  • Salesforce certification or Lightning experience
  • Experience with Tableau, PowerBI or similar analytics platform
  • Excellent analytical and problem solving skills
  • Experience working in a high-growth, performance and deadline driven environment
  • Results oriented with strong attention to detail
  • Curiosity to learn and be challenged with a can do attitude
  • A team player who collaborates effectively
Job Responsibility
Job Responsibility
  • Collaborate cross-functionally to provide in-depth business analytics
  • Support the GTC rhythm of business reporting
  • Drive improvement of business processes
  • Create customised, intricate dashboards and automated reporting tools
  • Develop ad-hoc and proactive analyses
  • Partner with IT teams to understand new capabilities
  • Assist with key sales and customer success planning activities
  • Mentoring and guiding a growing Revenue Operations team
Read More
Arrow Right

Lead Revenue Operations Analyst

Rapid7 is looking for a passionate Revenue Operations business partner to join o...
Location
Location
United Kingdom , Reading
Salary
Salary:
Not provided
rapid7.com Logo
Rapid7
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience as an analyst in Sales Operations, Revenue Operations or Business Operations in a tech company
  • BA/BS degree in business or related field preferred
  • 5+ years of Salesforce.com experience and advanced Excel/Google Sheets skill
  • Salesforce certification or Lightning experience
  • Experience with Tableau, PowerBI or similar analytics platform
  • Excellent analytical and problem solving skills
  • Experience working in a high-growth, performance and deadline driven environment
  • Results oriented with strong attention to detail
  • Curiosity to learn and be challenged with a can do attitude
  • A team player who collaborates effectively
Job Responsibility
Job Responsibility
  • Collaborate cross-functionally to provide in-depth business analytics
  • Support the GTC rhythm of business reporting
  • Drive improvement of business processes
  • Create customised, intricate dashboards and automated reporting tools
  • Develop ad-hoc and proactive analyses
  • Partner with IT teams to understand new capabilities
  • Assist with key sales and customer success planning activities
  • Mentoring and guiding a growing Revenue Operations team
  • Fulltime
Read More
Arrow Right

Operations Core Project Lead Analyst

The Project Lead is a strategic professional who stays abreast of developments w...
Location
Location
Costa Rica , Heredia
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6-10 years relevant experience
  • Prior industry experience
  • Fully knowledgeable on the day-to-day activities of a product or process
  • Basic understanding of the firm's different businesses and the related economics
  • Individual is expected to be subject area expert in one (or more) specific skill sets
  • Possesses a comprehensive understanding of how own area and others collectively integrate to contribute towards achieving business objectives
  • AML/KYC knowledge a plus
Job Responsibility
Job Responsibility
  • Responsible for the day to day management of executing to milestones and budget on one or more projects
  • Assess creation of project plan, charter, stakeholder management plan, acceptance plan, and central project issue log
  • Work with Project Sponsor to ensure business case/cost benefit analysis is in line with business objectives and confirm project plans meet business needs as described in the project initiation documents
  • Ensure all stakeholders are identified and included in scope definition activities and understand project schedule and key milestones
  • Escalate project risks to the Project Director, or Project Sponsor, when appropriate
  • Ensure vendor performance is monitored and actions taken if performance warrants
  • Provides sophisticated analysis with interpretive thinking to define problems and develop innovative solutions
  • Directly affects the business by influencing strategic functional decisions through advice, counsel or provided services
  • Has the ability to operate with a limited level of direct supervision
  • Can exercise independence of judgement and autonomy
  • Fulltime
Read More
Arrow Right